Scheduling as Risk Management

Turning the car key in the door lock, Marian was relieved that they'd finally agreed to get out for lunch, because she wanted a change of scene for the conversation she and Kevin and James were about to have. The door locks all clicked open, and the three of them hopped in.

"Where to," she said.

Kevin answered from the back seat: "You have to ask?"

Marian looked up at Kevin in the rear-view mirror. "Just trying to give you an opportunity for input," she replied. At the end of the loop road, she turned left towards Mike's, where they always went for lunch when projects were in trouble.

James began immediately. "I wish we'd found out about the Georgetown products before we did the Pyramid modules — we wouldn't be here now. But how could we have known?"

Kevin, of course, had the answer. "They could've told us," he said dryly. Marian and James laughed weakly.

"Yeah, there is that," Marian said. "But they've done this to us before. You'd think we would have learned by now."

Projects are full
of surprises — that's
what makes
them projectsIndeed. Projects are full of surprises — that's what makes them projects. Still, we can reduce the incidence of surprises by cleverly sequencing the project's tasks. Here are some tips for using schedule to manage risk.

Avoid the logical-order trap

Some projects impose a logical order on task sequence. A building, for example, has to have its foundation in place before the first structural elements go up. But unless the laws of physics intervene, keep an open mind about the order of things.

Exploit leverage

Give preference to tasks that reduce costs, either because they spin off tools you can use, or because you can learn something valuable, or because they provide a morale boost.

Delay creating what you don't need

Building or designing something before it's needed creates constraints through commitment. Delaying preserves flexibility.

If you think something might be difficult, find out early

Schedule the solutions to unsolved problems so that bad news arrives early, when you have time to sort out alternate approaches, and before other elements impose constraints.

Use reconnaissance teams

Designate teams to perform reconnaissance in force, looking for traps before the main body of the project reaches them. Give these teams enough budget to run tests that reveal weaknesses before you've made major commitments.

Avoid resource optimization

Shortening the critical path by optimizing resource allocation is a risky strategy. Most development projects aren't predictable enough for this kind of fine-tuning.

Get comfortable with placeholders

We use placeholders when scheduling requires them, especially in the critical path. But building placeholders is a wonderful way to reconnoiter — to find out about trouble early. Use them more often.

You can do the same things when you read. Sometimes reading the end first gives you a useful mental framework for the beginning and middle. If you're doing that right now, I hope you enjoy reading the beginning and the middle of this article.  Top    Next Issue

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Forthcoming issues of Point Lookout

Coming May 15: Should I Write or Should I Call?

After we recognize the need to contact a colleague or colleagues to work out a way to move forward, we next must decide how to make contact. Phone? Videoconference? Text message? There are some simple criteria that can help with such decisions. Available here and by RSS on May 15.

And on May 22: Rescheduling Collaborative Work

Rescheduling is what we do when the schedule we have now is so desperately unachievable that we must let go of it because when we look at it we can no longer decide whether to laugh or cry. The fear is that the new schedule might come to the same end. Available here and by RSS on May 22.

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