Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 10, Issue 2;   January 13, 2010: Covert Bullying

Covert Bullying

by

The workplace bully is a tragically familiar figure to many. Bullying is costly to organizations, and painful to everyone within them — especially targets. But the situation is worse than many realize, because much bullying is covert. Here are some of the methods of covert bullies.
A view of Hut Point, in Anarctica, base of the Discovery Expedition (1901-1904) of Robert. F. Scott

A view of Hut Point, in Antarctica, base of the Discovery Expedition (1901-1904) of Robert. F. Scott. Scott had insisted that his establishment of this base gave him sole base privileges in the area. Indeed, he extracted a promise from Ernest Shackleton not to base his Nimrod Expedition (1907-1909) anywhere in the Ross Sea region, within hundreds of miles of Hut Point. Scott's insistence on his proprietary interest in the region has been characterized by some — not by all — as bullying. Photo by Dr. Eric R. Christian, courtesy National Aeronautics and Space Administration.

The indicators of workplace bullying are often obvious — anger, hostility, burdensome assignments, shouting, abusive language, or violence. But much bullying is covert. It can be so subtly ambiguous that bystanders disagree about whether it's actually bullying. But in every sense that matters, covert bullying is costly and destructive.

Because covert bullying can persist undetected, it can be more costly and more destructive than overt bullying. That's why recognizing covert bullying is important, whether you're a target or less directly involved.

Yet, under the veneer of civility, graciousness, and good nature, the tactics of the covert bully are at least as effective as the tactics of overt bullies. Here are some indicators of covert bullying.

Your feelings
Targets of covert bullies sometimes deny that they're being bullied, even though they feel bullied. Many believe, incorrectly, that all bullying must be blatantly offensive, abusive, and hostile. If you feel bullied, there's a strong chance that you're being bullied, no matter how "nice" the bully is.
The use of privacy
Since covert bullies want to maintain an image of innocence, they avoid any behavior that threatens that image. When executing bullying tactics, if the behavior is overtly bullying in nature, the covert bully avoids witnesses.
Spell-casting
Since the primary goal of bullies is the exercise of power, bullies seek to coerce others to carry out tasks against their wishes. The overt bully uses force or threats to carry out the coercion, but the covert bully favors subtle manipulation, deceit, and trickery. Consequently, the target might actually experience a desire to please the covert bully. Only after time passes, and new information reaches the target, is the spell broken, if ever.
Confusion
Because Targets of covert bullies
sometimes deny that they're
being bullied, even though
they feel bullied
the bullying is covert, opinions differ about whether it's even happening. Some observers are certain, one way or the other. Some are uncertain. Some actively refuse to have an opinion, often as a means of denying their feelings of confusion. Even targets can be unsure, casting about for alternate explanations for their feelings of being abused.
The roller coaster
Occasionally, observers or targets begin to sense that bullying is happening — or perhaps they conclude it with certainty. Sensing these changes, covert bullies then take steps to repair relationships using a variety of tactics. They grant favors, do favors unbidden, or voluntarily step forward to heroically assume undesirable responsibilities. This alternation of abuse and graciousness disrupts coalitions, confounds the opposition, and confuses targets.

If a covert bully has been in place for a while, it's likely that those in positions to address the problem already know about it. If that's so, the real problem is that those responsible for dealing with the bully have failed to do so. Appealing to them is unlikely to work. Look higher — or move on. Go to top Top  Next issue: What Do You Need?  Next Issue

101 Tips for Targets of Workplace BulliesIs a workplace bully targeting you? Do you know what to do to end the bullying? Workplace bullying is so widespread that a 2014 survey indicated that 27% of American workers have experienced bullying firsthand, that 21% have witnessed it, and that 72% are aware that bullying happens. Yet, there are few laws to protect workers from bullies, and bullying is not a crime in most jurisdictions. 101 Tips for Targets of Workplace Bullies is filled with the insights targets of bullying need to find a way to survive, and then to finally end the bullying. Also available at Apple's iTunes store! Just . Order Now!

For more about covert bullying, see "Strategies of Verbal Abusers," Point Lookout for August 1, 2018.

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Related articles

More articles on Workplace Bullying:

You worthless piece of trash!Hurtful Clichés: I
Much of our day-to-day conversation consists of harmless clichés: "How goes it?" or "Nice to meet you." Some other clichés aren't harmless, but they're so common that we use them without thinking. Maybe it's time for some thought.
Too much time on his handsHurtful Clichés: II
Much of our day-to-day conversation consists of harmless clichés: "How goes it?" or "Nice to meet you." Some other clichés aren't harmless, but they're so common that we use them without thinking. Here's Part II of a series exploring some of these clichés.
A U.S. Marine sniper wearing sniper camouflage gear known as a "ghillie" suitHow Targets of Bullies Can Use OODA: II
To make the bullying stop, many targets of bullies try to defend themselves. But defense alone is not sufficient — someone must make the bully stop. That's why counterattack is much more likely to work.
Disappointment that has escalated through frustration and possibly to angerAnticipatory Disappointment at Work
Disappointment is usually unpleasant, and sometimes benign. But when it occurs before we have evidence of bad news — when it is anticipatory — disappointment can be unnecessary and expensive. What is anticipatory disappointment? What are the risks?
A mallet. The same object can be either a tool or a weaponOvert Verbal Abuse at Work
Verbal abuse in the workplace involves using written or spoken language to disparage, to disadvantage, or to otherwise harm others. Perpetrators tend to favor tactics that they can subsequently deny having used to harm anyone.

See also Workplace Bullying and Conflict Management for more related articles.

Forthcoming issues of Point Lookout

Typing a text message on a smartphoneComing May 15: Should I Write or Should I Call?
After we recognize the need to contact a colleague or colleagues to work out a way to move forward, we next must decide how to make contact. Phone? Videoconference? Text message? There are some simple criteria that can help with such decisions. Available here and by RSS on May 15.
Satrun during equinox — a composite of natural-color images from CassiniAnd on May 22: Rescheduling Collaborative Work
Rescheduling is what we do when the schedule we have now is so desperately unachievable that we must let go of it because when we look at it we can no longer decide whether to laugh or cry. The fear is that the new schedule might come to the same end. Available here and by RSS on May 22.

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