Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 10, Issue 47;   November 24, 2010: Beyond Our Control

Beyond Our Control

by

When bad things happen, despite our plans and our best efforts, we sometimes feel responsible. We failed. We could have done more. But is that really true? Aren't some things beyond our control?
Firefighter lighting grass using a drip torch

Firefighter lighting grass using a drip torch. Prairies depend on fire for ecosystem stability and diversity. Fire eliminates invasive plants and makes soil chemistry more suitable for grasses. In the absence of fire, shrubs, trees, and exotic grasses would dominate. Today many of the prairies that remain are managed by prescribed burns.

In organizations, the "grassfire" of chains of broken promises serves an analogous purpose. Cleared of commitments, the organization can change directions more nimbly for a time, until it gets locked in by a new web of commitments. Photo courtesy U.S. National Park Service.

Bad things happen. We plan and we plan, and sometimes bad things happen anyway. Even when we anticipate difficulties, events might unfold in unanticipated ways, or we might be unable to execute the plans we had because of other unanticipated events.

Yet, when bad things happen, we can feel like failures. We might believe there was something more we could have done. We lose confidence. Our performance degrades. If this cycle continues, it can affect our personal lives — even our health.

Why we do this is a bit mysterious. In calmer moments, we do know that we can't control everything, but maybe we want to feel like we're in control of more than we actually are. It's a difficult habit to break. To make some progress, though, to come to peace despite failures, we can contemplate exactly what in Life truly is beyond our control.

Hindsight is often a distorted view
Sometimes there really is something more we could have done. Usually there isn't, but even when there is, given what we knew at the time, it's possible — even likely — that we made appropriate choices, despite the clear indications otherwise when viewed with hindsight. It's possible to have made correct choices given the information we had at the time, and then later to realize that if we knew then what we know now, we would have made different choices. That's OK.
We forget about the limits of possibility
Even when hindsight reveals a better alternative, it might not have been possible at the time. Choosing it might have resulted in disciplinary action, reassignment, or termination. Was it a real choice? Even if we had advocated it, would it have been approved? Would people have supported it? Would resources have been available? Hindsight might reveal a better choice, but the then-current reality might have precluded it.
Promises are interconnected
In modern organizations, Even when hindsight reveals
a better alternative, it
might not have been
possible at the time
our plans and decisions depend on commitments from others — assurances of support, resources, reliable information, and more. They promise, and we accept their promises. Sometimes, people break their promises, usually involuntarily. They give their word based on promises others make to them. Viewed this way, modern organizations are little more than webs of promises, and when some promises are broken, promise-breaking travels through that web like grassfire. There isn't much anyone could have done about it. When your plans fail because of one of these global promise collapses, is there anything different you could have done? Probably not.

Whether due to limited information, limited capabilities, or our limited ability to keep our promises, we can control only some of what happens around us. It's a difficult reality to accept. Even though we might prefer the fiction of failure to the reality of our limitations, reality is always a better choice. Go to top Top  Next issue: How to Misunderstand Somebody Else  Next Issue

303 Secrets of Workplace PoliticsIs every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info

Your comments are welcome

Would you like to see your comments posted here? rbrendPtoGuFOkTSMQOzxner@ChacEgGqaylUnkmwIkkwoCanyon.comSend me your comments by email, or by Web form.

About Point Lookout

This article in its entirety was written by a 
          human being. No machine intelligence was involved in any way.Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.

This article in its entirety was written by a human being. No machine intelligence was involved in any way.

Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.

Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.

Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.

Related articles

More articles on Workplace Politics:

Bison on the U.S. National Bison Range in MontanaEmpire Building
Empire builders create bases of power within the larger organization. Typically, they use these domains to advance personal or provincial agendas. What are the characteristics of empires? How can we navigate through or around them?
Blaming and being blamedIs It Blame or Is It Accountability?
When we seek those accountable for a particular failure, we risk blaming them instead, because many of us confuse accountability with blame. What's the difference between them? How can we keep blame at bay?
Lion, ready to spring, in Samburu National Reserve, KenyaUsing Indirectness at Work
Although many of us value directness, indirectness does have its place. At times, conveying information indirectly can be a safe way — sometimes the only safe way — to preserve or restore well-being and comity within the organization.
Steve McInnis, the Building Commissioner of the City of North Chicago, IllinoisHow to Stop Being Overworked: II
Although many of us are overloaded as a result of our own choices, some are overloaded by abusive supervisors. If you find yourself in that situation, what can you do?
Spanish Walking Stick insect (Leptynia hispanica)Pariah Professions: II
In some organizations entire professions are regarded as pariahs — outsiders. They're expected to perform functions that the organization does need, but their relationships with others in the organization are strained at best. When pariahdom is tolerated, organizational performance suffers.

See also Workplace Politics and Project Management for more related articles.

Forthcoming issues of Point Lookout

Typing a text message on a smartphoneComing May 15: Should I Write or Should I Call?
After we recognize the need to contact a colleague or colleagues to work out a way to move forward, we next must decide how to make contact. Phone? Videoconference? Text message? There are some simple criteria that can help with such decisions. Available here and by RSS on May 15.
Satrun during equinox — a composite of natural-color images from CassiniAnd on May 22: Rescheduling Collaborative Work
Rescheduling is what we do when the schedule we have now is so desperately unachievable that we must let go of it because when we look at it we can no longer decide whether to laugh or cry. The fear is that the new schedule might come to the same end. Available here and by RSS on May 22.

Coaching services

I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrendPtoGuFOkTSMQOzxner@ChacEgGqaylUnkmwIkkwoCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.

Get the ebook!

Past issues of Point Lookout are available in six ebooks:

Reprinting this article

Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500-1000 words in your inbox in one hour. License any article from this Web site. More info

Follow Rick

Send email or subscribe to one of my newsletters Follow me at LinkedIn Follow me at X, or share a post Subscribe to RSS feeds Subscribe to RSS feeds
The message of Point Lookout is unique. Help get the message out. Please donate to help keep Point Lookout available for free to everyone.
Technical Debt for Policymakers BlogMy blog, Technical Debt for Policymakers, offers resources, insights, and conversations of interest to policymakers who are concerned with managing technical debt within their organizations. Get the millstone of technical debt off the neck of your organization!
Go For It: Sometimes It's Easier If You RunBad boss, long commute, troubling ethical questions, hateful colleague? Learn what we can do when we love the work but not the job.
303 Tips for Virtual and Global TeamsLearn how to make your virtual global team sing.
101 Tips for Managing ChangeAre you managing a change effort that faces rampant cynicism, passive non-cooperation, or maybe even outright revolt?
101 Tips for Effective MeetingsLearn how to make meetings more productive — and more rare.
Exchange your "personal trade secrets" — the tips, tricks and techniques that make you an ace — with other aces, anonymously. Visit the Library of Personal Trade Secrets.
If your teams don't yet consistently achieve state-of-the-art teamwork, check out this catalog. Help is just a few clicks/taps away!
Ebooks, booklets and tip books on project management, conflict, writing email, effective meetings and more.