Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 1, Issue 37;   September 12, 2001: September Eleventh

September Eleventh

by

Because of the events of September Eleventh, and out of respect for the dead and bereaved, Point Lookout didn't appear this week. I hope we can all find a way through our pain to a place of peace and respect for all. Please take the time that you would have spent reading Point Lookout and use it to move us all a little closer to that goal.

A message from a reader:

Dear Rick & USA,

Our thoughts are totally with the American People at present, especially those who have been personally touched by these tragic events.

I was with a disabled client at the time that the news was unfolding and even though her needs are complex, we could not concentrate on the job in hand. As she rightly said "It'll be the same as when Kennedy died, we will all remember what we were doing on this day, forever."

These events have changed the World forever and we now start a new era.

Please remember that we are with you because this was not only aimed at USA but at all of Western Society in general.

Yours,

Karen Davies. UK


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Rick BrennerThe article you've been reading is an archived issue of Point Lookout, my weekly newsletter. I've been publishing it since January, 2001, free to all subscribers, over the Web, and via RSS. You can help keep it free by donating either as an individual or as an organization. You'll receive in return my sincere thanks — and the comfort of knowing that you've helped to propagate insights and perspectives that can help make our workplaces a little more human-friendly. More

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See also Emotions at Work for more related articles.

Forthcoming issues of Point Lookout

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Ramblers are people who can't get to the point. They ramble, they get lost in detail, and listeners can't follow their logic, if there is any. How can you deal with ramblers while maintaining civility and decorum? Available here and by RSS on April 5.
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Sometimes we must listen attentively to someone with whom we strongly disagree. The urge to interrupt can be overpowering. How can we maintain enough self-control to really listen? Available here and by RSS on April 12.

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On 14The Race to the Pole: Ten Lessons for Project Managers December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough, but to organizational leaders, business analysts, project sponsors, and project managers, the story is fascinating. Lessons abound. Read more about this program. Here's an upcoming date for this program:

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