As her voice grew louder, and her tone more stern, the gate agent got my attention. I was sitting in a freshly emptied airport departure lounge while on layover, listening to her deal with a travel-challenged passenger.
"This isn't your flight. You're two hours early. Come back later," she exasperated.
The passenger said something I couldn't hear, and the gate agent said, loudly, "No, you're in a different time zone now. Come back later."
I turned, and saw the passenger pick up her bag and leave. So I caught the agent's attention and said, "Can you tell me what year it is?"
Anger came to her face. She stepped out from behind the counter, walked rapidly towards me and as her grimace turned to a smile, she playfully slapped my shoulder.
"Gotcha," I said.
"You did! But it's my first day back from vacation…"
Fun is very important, especially at airports. When we travel for work, feelings of loneliness can make trips burdensome. Finding fun, amusement, or connection can help. Here are some ideas.Fun is very important,
especially at airports
- Do something unusual
- Whether it's an architecture tour or a nap, planning ahead helps. But sometimes only the locals know the real gems. Get suggestions from hotel staff — and not just the concierge.
- Bring portable activities
- Many bring reading, but consider alternatives: puzzle books, a harmonica, knitting, even your bills or taxes.
- Find group activities
- Perhaps an organization you belong to has a chapter at your destination. Attend a meeting. Check out houses of worship — they might have a social event.
- Friends and colleagues
- Contact people you know who live near your destination, or who might be there when you are. Find out if they know anyone else there. Expand your network and have fun doing it.
- Let go of the home office
- Learn how not to fret about what's happening back there. Delegate authority — really. Limit contact with the people in charge while you're away.
- Stay in touch with loved ones
- Call home often. Tell them you miss them and feel the love. If you're away for a while, consider a videoconference with your family. Use the company conference facility or a public facility such as an incubator.
- Live well
- To stay in top condition, treat yourself right. Don't skimp on lodgings, especially if you're away for a while. Find out in advance about exercise facilities.
- Eat right for you
- Restaurants tend to offer food that's memorable, which means it's often very different from your normal fare. Instead, keep to your usual diet as much as possible.
- Bring small things from home
- Bring your slippers or a favorite T-shirt for relaxing. Read your hometown paper or listen to hometown radio on line.
The article you've been reading is an archived issue of Point Lookout, my weekly newsletter. I've been publishing it since January, 2001, free to all subscribers, over the Web, and via RSS. You can help keep it free by donating either as an individual or as an organization. You'll receive in return my sincere thanks — and the comfort of knowing that you've helped to propagate insights and perspectives that can help make our workplaces a little more human-friendly. More
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More articles on Emotions at Work:
- September Eleventh
- Because of the events of September Eleventh, and out of respect for the dead and bereaved, Point Lookout
didn't appear this week. I hope we can all find a way through our pain to a place of peace and respect
for all. Please take the time that you would have spent reading Point Lookout and use it to move us
all a little closer to that goal.
- Coping with Problems
- How we cope with problems is a choice. When we choose our coping style, we help determine our ability
to address the problems we face. Of eight styles we can identify, only one is universally constructive,
and we rarely use it.
- A Guide for the Humor-Impaired
- Humor can lift our spirits and defuse tense situations. If you're already skilled in humor, and you
want advice from an expert, I can't help you. But if you're humor-impaired and you just want to know
the basics, I probably can't help you either. Or maybe I can...
- It's a Wonderful Day!
- Most knowledge workers are problem solvers. We work towards goals. We anticipate problems as best we
can, and when problems appear, we solve them. But our focus on anticipating problems can become a problem
in itself — at work and in Life.
- Handling Heat: I
- Heated exchanges in meetings are expensive to both the organizational mission and to the careers of
the meeting's participants. Preventing them — or dealing with them when they happen — is
everyone's job. But what can you do when they persist?
See also Emotions at Work for more related articles.
Forthcoming issues of Point Lookout
- Coming June 28: Tackling Hard Problems: I
- Hard problems need not be big problems. Even when they're small, they can halt progress on any project. Here's Part I of an approach to working on hard problems by breaking them down into smaller steps. Available here and by RSS on June 28.
- And on July 5: Tackling Hard Problems: II
- In this Part II of our look at solving hard problems, we continue developing properties of the solution, and look at how we get from the beginning to the end. Available here and by RSS on July 5.
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrencycgFXKpIgqaykgoner@ChacjBKQjHhNCbQMOuNRoCanyon.com or (617) 491-6289, or toll-free in the continental US at (866) 378-5470.
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- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program. Here are some upcoming dates for this program:
- Creating High Performance Virtual Teams
- Many people experience virtual teams as awkward, slow, and sometimes
frustrating. Even when most team members hail from the same nation or culture, and even when they all
speak the same language, geographic dispersion or the presence of employees from multiple enterprises
is often enough to exclude all possibility of high performance. The problem is that we lead, manage,
and support virtual teams in ways that are too much like the way we lead, manage, and support co-located
teams. In this program, Rick Brenner shows you how to change your approach to leading, managing, and
supporting virtual teams to achieve high performance using Simons' Four Spans model of high performance.
Read more about this program. Here's an upcoming date
for this program:
- Baci Grill, 134 Berlin
Road, Berlin, CT 06416: September 19,
Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- Baci Grill, 134 Berlin Road, Berlin, CT 06416: September 19, Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- The Race to the South Pole: Ten Lessons for Project Managers
- On 14 December 1911, four men led by Roald
Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen
had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished.
As historical drama, why this happened is interesting enough, but to organizational leaders, business
analysts, project sponsors, and project managers, the story is fascinating. Lessons abound. Read
more about this program. Here's an upcoming date for this program:
- CTCPA, 716 Brook Street,
Rocky Hill, CT 06067: September 20,
Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
- CTCPA, 716 Brook Street, Rocky Hill, CT 06067: September 20, Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
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