Jordan peeked into Stephanie's office, and felt relief when he saw that she was in, sitting as usual with her feet up on her desk, talking into her headset. She waved him in and pointed to a chair. He sat.
As he waited, Stephanie smiled at him, then rolled her eyes as she wagged her head back and forth, indicating with her usual good humor that the person at the other end of the phone was droning on, and that she had to wait for it to end. Mercifully, it ended after only a minute, and she clicked off. Pulling off her headset, she punched "Do Not Disturb" on the phone. Jordan got up, closed the door, and sat down again. It was becoming their routine.
Stephanie took a pull from the water bottle next to the phone. "OK, spill."
Jordan began, "Joseph lied to Emmons about who did the estimates, and now every time Emmons asks Joseph a question, he tells him 'I'll get back to you,' and then he asks me. I'm sick of this. More than sick."
"What happened now?" Stephanie asked.
is the trademark of
the unsophisticated operator"Just now I find out that Joseph misunderstood Emmons' problem with Marigold's budget, so my latest version wasn't what Emmons wanted. Now Joseph is blaming me."
Jordan is entangled in the consequences of a tactic I call Credit Appropriation. In Credit Appropriation, the appropriator (in this instance, Joseph) takes credit for the work of the target (Jordan), who's usually a subordinate or someone who is or feels vulnerable.
Since credit appropriation is the most obvious, least effective, and perhaps the most common of all political maneuvers, it's the trademark of the unsophisticated operator. Still, it hurts. Here are some tips to keep in mind if an Appropriator targets you.
- Be aware
- Even if you haven't yet been targeted, the Appropriator will likely get around to you, eventually. Notice patterns of appropriation, not only from your peers, but from the Appropriator's peers, too. Awareness is preparedness.
- Watch for blowback
- What can be taken can be returned. If the "credit" turns negative, the appropriator is likely to blame you. Resist making modifications or doing any follow-ons to the appropriated work, since these activities can lead to trouble. This is what happened to Jordan.
- Complexity is your friend
- Seed your work with complexities and nuance that you alone understand. Eventually, the complexity will compel the Appropriator to reveal the work's true author. If the complexity is evident enough, it might even deter appropriation altogether.
Credit Appropriation is the first item in my catalog of Devious Political Tactics — more are coming. Have you found yourself in this situation? Or others? Tell me your story. Making these tactics public — and giving them names — is perhaps the best way to prevent their use. Top Next Issue
Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info
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About Point Lookout
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More articles on Workplace Politics:
- Using Indirectness at Work
- Although many of us value directness, indirectness does have its place. At times, conveying information
indirectly can be a safe way — sometimes the only safe way — to preserve or restore
well-being and comity within the organization.
- Stonewalling: II
- Stonewalling is a tactic of obstruction. Some less sophisticated tactics rely on misrepresentation to
gum up the works. Those that employ bureaucratic methods are more devious. What can you do about stonewalling?
- Kinds of Organizational Authority: the Informal
- Understanding Power, Authority, and Influence depends on familiarity with the kinds of authority found
in organizations. Here's Part II of a little catalog of authority, emphasizing informal authority.
- Devious Political Tactics: Mis- and Disinformation
- Practitioners of workplace politics intent on gaining unfair advantage sometimes use misinformation,
disinformation, and other information-related tactics. Here's a short catalog of techniques to watch for.
- Exasperation Generators: Irrelevant Detail
- When people relate stories at work, what seems important to one person can feel irrelevant to someone
else. Being subjected to one irrelevant detail after another can be as exasperating as being told repeatedly
to get to the point. How can we find a balance?
Forthcoming issues of Point Lookout
- Coming June 28: Tackling Hard Problems: I
- Hard problems need not be big problems. Even when they're small, they can halt progress on any project. Here's Part I of an approach to working on hard problems by breaking them down into smaller steps. Available here and by RSS on June 28.
- And on July 5: Tackling Hard Problems: II
- In this Part II of our look at solving hard problems, we continue developing properties of the solution, and look at how we get from the beginning to the end. Available here and by RSS on July 5.
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenOUbaxGivRtOYVacVner@ChacgCAgJkfaBvdEWyuzoCanyon.com or (617) 491-6289, or toll-free in the continental US at (866) 378-5470.
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- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program. Here are some upcoming dates for this program:
- Creating High Performance Virtual Teams
- Many people experience virtual teams as awkward, slow, and sometimes
frustrating. Even when most team members hail from the same nation or culture, and even when they all
speak the same language, geographic dispersion or the presence of employees from multiple enterprises
is often enough to exclude all possibility of high performance. The problem is that we lead, manage,
and support virtual teams in ways that are too much like the way we lead, manage, and support co-located
teams. In this program, Rick Brenner shows you how to change your approach to leading, managing, and
supporting virtual teams to achieve high performance using Simons' Four Spans model of high performance.
Read more about this program. Here's an upcoming date
for this program:
- Baci Grill, 134 Berlin
Road, Berlin, CT 06416: September 19,
Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- Baci Grill, 134 Berlin Road, Berlin, CT 06416: September 19, Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- The Race to the South Pole: Ten Lessons for Project Managers
- On 14 December 1911, four men led by Roald
Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen
had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished.
As historical drama, why this happened is interesting enough, but to organizational leaders, business
analysts, project sponsors, and project managers, the story is fascinating. Lessons abound. Read
more about this program. Here's an upcoming date for this program:
- CTCPA, 716 Brook Street,
Rocky Hill, CT 06067: September 20,
Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
- CTCPA, 716 Brook Street, Rocky Hill, CT 06067: September 20, Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.