August 1, 2007	Volume 7, Issue 31
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About Workplace Hugs

by Rick Brenner

In the past twenty years in the United States, we've changed from a relatively hug-free workplace culture to one that, in some quarters, seems to be experiencing a hugging tsunami. Knowing how to deal with hugging is now a valuable skill.

any of us are accustomed to hugging and being hugged by people we love. By contrast, workplace hugging usually takes place between people who respect each other, but who aren't in love. For some, hugging at work therefore presents social and political challenges. We ask ourselves: Should I hug? What kinds of hugs are acceptable? Which people should I hug or not hug?

Here are some insights and guidelines for hugging at work.

Know how to tell when a hug is coming your way

When two people meet, they greet each other, and they sometimes hug or shake hands. It all happens so quickly that we don't realize how we can distinguish the type of greeting that's about to happen. Watch for the forward step. If your partner steps toward you, more than would be necessary for a handshake, prepare for a hug.

Know how to give a "standard" workplace hug

If there is a standard, a standard workplace hug in the U.S. today is a one-armed reach (usually the right arm) around the shoulders of your partner, including one or two shoulder pats and a smile. Two-armed hugs are generally less common. Even more unusual: two-armed hugs in which the first partner has both arms around the waist of the second, while the second has both arms over the shoulders of the first. The less common a hug style is in your workplace, the greater the risk that some will see it as inappropriate.

If you know you might be hugging, keep clothing and accessories in mind

If you or your partner is wearing anything that might catch on the other's clothing, beware. Few situations are more embarrassing than two huggers who can't disengage, or a hug disengagement that results in a wardrobe malfunction. It's best not to wear anything that can snag the clothing of people you hug. If there is a standard,
a standard workplace
hug in the U.S. today
is a one-armed reach

Pay attention to height differences

When the heights of a hugging pair differ substantially, the shorter of the two can pay a political price for the hug. People of small stature, especially males, are already at a political disadvantage in many workplaces. Hugging people much taller can exaggerate that disadvantage.

Take care with male-male hugs

Some males prefer not to hug other males under any circumstances. Their numbers are declining, but they certainly have a right to their preference. If you're one of these men, try not to push yourself beyond your level of comfort; if you aren't, try not to push others. Compelling yourself or others to engage in hugging when they'd rather not is at least disrespectful, and it can lead to awkward and embarrassing incidents.

Perhaps the most vexing problem relating to hugging is the unwelcome hug. We'll take up that question next time. Next in this series   Top    Next Issue

For more about workplace hugging, see "Unwelcome Workplace Hugs," Point Lookout for August 8, 2007.

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More articles on Workplace Politics:

Illegal Dumping

To solve problems, we change existing policies or processes, or we create new ones. We try to make things better and sometimes we actually succeed. More often, we create new problems — typically, for someone else.

Devious Political Tactics: The Three-Legged Race

The Three-Legged Race is a tactic that some managers use to avoid giving one person new authority. Some of the more cynical among us use it to sabotage projects or even careers. How can you survive a three-legged race?

When Power Attends the Meeting

When the boss or supervisor of the chair of a regular meeting "sits in," disruption almost inevitably results, and it's usually invisible to the visitor. Here are some of the risks of sitting in on the meetings of your subordinates.

Devious Political Tactics: Cutouts

Cutouts are people or procedures that enable political operators to communicate in safety. Using cutouts, operators can manipulate their environments while limiting their personal risk. How can you detect cutouts? And what can you do about them?

Top Ten Signs of a Blaming Culture

The quality of an organization's culture is the key to high performance. An organization with a blaming culture can't perform at a high level, because its people can't take reasonable risks. How can you tell whether you work in a blaming culture?

See also Workplace Politics and Managing Your Boss for more related articles.

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On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough, but to project managers, the story is fascinating. Lessons abound. Read more about this program. Here are some upcoming dates for this program:

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Organizational Politics for People Who Hate Politics

Have you ever felt powerless to implement an important new idea? Have you ever been "blind-sided" at a meeting? Have you ever lost two good employees because you could find no way to keep them from attacking each other? These are some of the issues of organizational politics. Many of us have become enmeshed in them from time to time, but we've also known some people who seem to be able to engage and prosper. How is that done? We'll inventory the challenges of organizational politics, and provide tools for anticipating and addressing them. The focus of this program is practical — attendees learn concrete techniques for dealing with the problems that arise in workplace politics, while keeping their integrity intact. Read more about this program. Here's an upcoming date for this program:

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Managing Virtual Teams for Real Results

Managing global or dispersed teams is challenging — miscommunications, misunderstandings, and interpersonal conflict all thrive in the typical environment of the distributed team. And they're even more common in global teams, because of time-zone offsets and language and cultural differences. We'll inventory the challenges distributed and global teams face, and provide tools for anticipating and addressing them. The focus of this program is practical — attendees will learn concrete techniques for preventing and dealing with the problems that accompany global and distributed teams. Read more about this program. Here's an upcoming date for this program:

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Person-to-Person Communications: Models and Applications

When we talk, listen, send or read emails, read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person. And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling hurt, and being confused. There are so many ways for things to go wrong that we could never learn how to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes their occurrence. In this very interactive program we'll explain — and show you how to use — a model of inter-personal communications that can help you stay out of the ditch. We'll place particular emphasis on a very tricky situation — saying no to power. In those moments of intense involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive. Read more about this program. Here's an upcoming date for this program:

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Person-to-Person Communication for Project Managers

When we talk, listen, send or read emails, read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person. And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling hurt, and being confused. There are so many ways for things to go wrong that we could never learn how to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes their occurrence. In this very interactive program you'll learn a model of inter-personal communications that can help you stay out of the ditch. In those moments of intense involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive. Read more about this program. Here's an upcoming date for this program:

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The Race to the South Pole: Lessons in Risk Management for Leaders

On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough. But to organizational leaders and project managers, the story is fascinating. We'll use the history of this event to explore lessons in risk management and its application to organizational efforts. A fascinating and refreshing look at risk management from the vantage point of history. Read more about this program. Here's an upcoming date for this program:

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The Organizational Politics of Risk Management

Organizational politics presents a risk not often accounted for by risk models. It creates one of the many components of risk management risk — the risk that the risk management process itself is inadequate. Political considerations can lead to risk products that seem acceptable but which are fatally flawed; or worse, the risk products are plainly unserviceable, but everyone chooses not to acknowledge the problem. In this program we'll examine how organizational politics influences risk management, and discuss several measures for mitigating its effects. Read more about this program. Here's an upcoming date for this program:

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