Towards the end of my mother's life, she fell ill, and my brothers and I rotated care-giving duties. For some weeks, she made daily trips to a local hospital for outpatient treatment. During one of my rotations, I chauffeured her to the hospital. I lost count of how many times.
This particular hospital offered valet parking service for outpatients, and we came to know the parking valets as people. One man was an extremely energetic, voluble, happy guy who I figure was aged somewhere in his seventies. When we pulled into the driveway to give him the car, he'd greet us. Then began the repartee. Somehow, we learned quite a bit about him. Four kids, a stint in the Army, and some aches and pains, but he wasn't complaining: "The usual things, ya know."
One morning, he said something I'll never forget. He asked how we were today, and I said my usual, "Pretty good, how about you?"
Smiling broadly, he answered, "Oh, pretty good myself, thanks, but ya know, at my age, every day that I wake up and I'm still alive…that's a wonderful day!"
Many of us have jobs that compel us to focus on defects in products or processes, or tasks frustratingly incomplete, or insubordinate subordinates, or any of myriads of other unexpected difficulties or disasters. We're fixated on what's wrong or troubling, rather than what's going well, or even better than well.
And from our employers' perspectives, that is as it should be. Our responsibility is to make desirable things happen. When they don't, we figure out why, and we make adjustments.
But this pattern, so useful in our work, has a risk for us personally. Our uninterrupted focus on what's wrong at work can interfere with our ability to appreciate what's right — at work or in Life.
Ironically, appreciating what's right can help us fix what isn't. The experience of appreciating gives us ideas, hope, and renewed energy. It brings us together, and working Appreciating what's right and
working well, when we're
in the midst of tangled
confusion with no clear
way through, takes skilltogether we find new insight. But appreciating what's right, when we're in the midst of tangled confusion with no clear way through, takes skill.
Fortunately, skill comes with practice. Start with something — anything — that seems troubling, or you feel confused about, but not totally hopeless. Try finding three things about it that are right, wonderful, and working fine. It might take time. When you find one, contemplate it for a while. Give yourself time to appreciate it. Then look for another. I like to write them down as I go. You'll be surprised how fast the list grows.
Love the work but not the job? Bad boss, long commute, troubling ethical questions, hateful colleague? This ebook looks at what we can do to get more out of life at work. It helps you get moving again! Read Go For It! Sometimes It's Easier If You Run, filled with tips and techniques for putting zing into your work life. Order Now!
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More articles on Personal, Team, and Organizational Effectiveness:
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Forthcoming issues of Point Lookout
- Coming July 26: Strategic Waiting
- Time can be a tool. Letting time pass can be a strategy for resolving problems or getting out of tight places. Waiting is an often-overlooked strategic option. Available here and by RSS on July 26.
- And on August 2: Linear Thinking Bias
- When assessing the validity of problem solutions, we regard them as more valid if their discovery stories are logical, than we would if they're less than logical. This can lead to erroneous assessments, because the discovery story is not the solution. Available here and by RSS on August 2.
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speak the same language, geographic dispersion or the presence of employees from multiple enterprises
is often enough to exclude all possibility of high performance. The problem is that we lead, manage,
and support virtual teams in ways that are too much like the way we lead, manage, and support co-located
teams. In this program, Rick Brenner shows you how to change your approach to leading, managing, and
supporting virtual teams to achieve high performance using Simons' Four Spans model of high performance.
Read more about this program. Here's a date for this
- Baci Grill, 134 Berlin
Road, Berlin, CT 06416: September 19,
Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- Baci Grill, 134 Berlin Road, Berlin, CT 06416: September 19, Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
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had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished.
As historical drama, why this happened is interesting enough, but to organizational leaders, business
analysts, project sponsors, and project managers, the story is fascinating. Lessons abound. Read
more about this program. Here's a date for this program:
- CTCPA, 716 Brook Street,
Rocky Hill, CT 06067: September 20,
Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
- CTCPA, 716 Brook Street, Rocky Hill, CT 06067: September 20, Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
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