Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 9, Issue 30;   July 29, 2009: Finding Work in Tough Times: Communications

Finding Work in Tough Times: Communications

by

Finding work in tough times entails presenting yourself to many people. You'll be conversing, interviewing, writing, presenting, and when you're finally successful, negotiating.
The male red-capped manakin

The male red-capped manakin. A native of Central American and northern South American forests, the bird is perhaps best known for the male's unusual courtship dances. Studied and filmed at high speed by Kimberly Bostwick, they were the subject of a PBS program, Deep Jungle: New Frontiers. The dance bears a striking resemblance to Michael Jackson's moonwalk.

The red-capped manakin's courtship dance is a communication that emphasizes the dancer's assets, because the strenuousness of the dance demonstrates the health and vitality of the dancer. So it is with the communications activities of the job search. The content of the communication is important, but the style, energy and poise of the communicator are important, too. Prospective employers do want to hear what you have to say, but they also want to see and hear how you say it. Photo by Lois Knaggs courtesy Eagle-Eye Tours.

Earlier in this series on finding work in tough times, we examined strategy, infrastructure and marketing. In this part we examine communications — written, telephone, digital and face-to-face.

Even in tough times, the goal is to find a job that is the best fit you can find within the time you can afford to keep looking. To do that, you must let prospective employers know what they need to know, and you must learn from them what you need to know. Here are some tips for doing just that.

Polish your phone interview skills
Phone interviews are more common now because employers have so many candidates to choose from. Practice answering questions, record yourself, and listen to the recording. If the interviewer isn't a prospective supervisor or co-worker, fret not about the interviewer's manner or style. Reflect on the interview afterwards. What did you learn? Get tips from the Web.
Polish your in-person interview skills
Convince the interviewer that you're able and likable. Practicing and reviewing video are very helpful, but preparing responses for anticipated topics is essential. Get tips for enhancing performance in face-to-face interviews.
Have a dynamite resume
Customize your resume to every opportunity. Promote your assets, but don't try to defend liabilities. Get tips for resume writing.
Prepare for interviews
Most people peruse a company's Web site before interviewing, and some even read relevant news stories, but that's just a start. When preparing, use Web search or business and social networking sites to find whatever you can about the people who will be interviewing you. They'll be doing the same about you.
Clean up your social or business networking act
Get a professional-sounding email address: Abraham.Lincoln[at]gmail.com, not HonestAbe271[at]gmail.com. If you already have social or business networking accounts in your name, clean them up to make them professional. Move any unprofessional content behind the "curtain" if there is one, or move it to another, more personal account.
Clean up your email act
If you've Customize your resume to
every opportunity. Promote
your assets, but don't
try to defend liabilities.
been using a personal email address to contribute personal material to publicly visible Internet discussions, get a new address for job search purposes — something of the form <FirstName>.<LastName>[at]DomainName.com. This might be difficult if you have a common name, but try to avoid cuteness and numbers.
Use email signatures to state your value proposition
Use your email signature to broadcast your value proposition. Beyond your contact information, add a line or two about your assets. Have a signature on all devices from which you send mail. Consider having different email signatures for different situations.

During the mutual explorations that lead to the offer decision, instead of communicating your needs, communicate what you have to offer, and try to determine what they have to offer. The time for negotiating arrives when the offer arrives. Trying to negotiate before that — about duties or compensation or almost anything else — makes any offer less likely. First in this series  Go to top Top  Next issue: Hyper-Super-Overwork  Next Issue

For more on finding work in tough times, see "Finding Work in Tough Times: Strategy," Point Lookout for July 8, 2009; "Finding Work in Tough Times: Infrastructure," Point Lookout for July 15, 2009; and "Finding Work in Tough Times: Marketing," Point Lookout for July 22, 2009.

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Ramblers are people who can't get to the point. They ramble, they get lost in detail, and listeners can't follow their logic, if there is any. How can you deal with ramblers while maintaining civility and decorum? Available here and by RSS on April 5.
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