Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 10, Issue 6;   February 10, 2010: Confronting the Workplace Bully: II

Confronting the Workplace Bully: II

by

When bullied, one option is to fight back, but many don't, because they fear the consequences. Confrontation is a better choice than many believe — if you know what you're doing.
Senator Joseph R. McCarthy (Democrat of Wisconsin)

Senator Joseph R. McCarthy (Democrat of Wisconsin), Senator from January 3, 1947, through May 2, 1957. He was a renowned bully who had made a career of accusing notables and government employees of associations with the Communist Party. Following his re-election in 1952, he was made Chairman of the Senate Committee on Government Operations, which was thought to be a less-visible position where he would be relatively unable to continue his more outrageous bullying patterns. But this committee included a subcommittee, the Senate Permanent Subcommittee on Investigations, which he bent to his will. Beginning in April, 1954, in 36 day of hearings televised by all three networks, he accused hundreds of people of treason and subversion, destroying countless careers and sometimes lives. But in one famous exchange with Attorney Joseph N. Welch, he met his match. On the thirtieth day of the hearings, on June 9, following a truly outrageous provocation by Sen. McCarthy, Mr. Welch confronted the bully with calm restraint. The hearings went on for six more days, but they were finished. The Senator's career unraveled rapidly thereafter. He was censured by the Senate on December 2, and his career was ruined. Listen to the exchange between McCarthy and Welch. Photo courtesy United States Senate.

Workplace bullies select targets carefully, focusing on those who can't or won't fight back, because bullies fear counterattacks. If you've been targeted, the bully probably believes you won't fight back, and, paradoxically, that's the key to successful confrontation. Here is Part II of our series on confronting the workplace bully, including six tips for managing an effective confrontation. See "Confronting the Workplace Bully: I," Point Lookout for February 3, 2010, for more.

Have a clear objective
You probably can't "fix" or instruct or improve the bully, because you haven't been asked to. But you can force the bully to find another target, or at least, cease targeting you. That is a clear, achievable objective.
It can't be achieved in one dramatic incident. Prepare for a campaign — a series of small face-offs.
Rely on strategic surprise
As you begin formulating a campaign, you'll feel an urge to counterattack immediately in small ways. Resist the urge. Bullies sense these changes. If you counterattack before you're really ready, the bully can prepare for whatever you finally decide to do.
Strategic surprise is a significant advantage. Maintain the posture of a helpless target until you can suddenly apply overwhelming force. See "Biological Mimicry and Workplace Bullying," Point Lookout for March 31, 2010, for more.
Most workplace bullying is psychological, not physical
While physical bullying does occur, most workplace bullying is psychological, consisting of rumors, lies, shunning, innuendo, exclusion, humiliation, shouting, insults, and more. Avoid physical confrontation, because criminal charges are likely.
Tactics for effective counterattacks depend on the tactics of the bully. Choose an approach at which you're more skilled — or can become more skilled — than the bully is.
In private, initiate; in public, respond
In each As you begin formulating a
campaign of counterattack,
you'll feel an urge to counter-
attack immediately in small
ways. Resist the urge.
confrontation incident, choose between initiating and responding. In private, initiating the confrontation is a powerful display of confidence and courage. Without witnesses, you have more tactical freedom. In public, wait to be attacked, and respond powerfully.
If you counterattack in public without provocation, you might seem yourself to be a bully. Provocation by the bully is essential to success in public counterattacks.
Choose a favorable setting
Choose the setting for counterattacks carefully. The most favorable setting is either private or one in which most onlookers are hostile to the bully.
Don't expect open demonstrations of support, because bullies make such demonstrations risky for your supporters. All you need is a few witnesses who are willing to say that the bully provoked you, and that you acted reasonably.
In attack, be cool
Screaming, tears, and other expressions of emotion reduce your chances of success. A cool, deliberative posture says, "I enjoy making trouble for you, because you've made so much trouble for me." It shows that you can carry out your plan for as long as necessary.
The goal of counterattack is to demonstrate that bullying you will be an expensive, painful affair. Coolness emphasizes and supports that message.

All these ideas work better if you believe in yourself. That is the place to begin. You can do it. First in this series  Go to top Top  Next issue: The Politics of Lessons Learned  Next Issue

101 Tips for Targets of Workplace BulliesAre you being targeted by a workplace bully? Do you know what to do to end the bullying? Workplace bullying is so widespread that a 2014 survey indicated that 27% of American workers have experienced bullying firsthand, that 21% have witnessed it, and that 72% are aware that bullying happens. Yet, there are few laws to protect workers from bullies, and bullying is not a crime in most jurisdictions. 101 Tips for Targets of Workplace Bullies is filled with the insights targets of bullying need to find a way to survive, and then to finally end the bullying. Also available at Apple's iTunes store! Just USD 9.99. Order Now!

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Related articles

More articles on Workplace Bullying:

Tornado in a mature stage of development (Photo #3 of a series of classic photographs)Responding to Threats: II
When an exchange between individuals, or between an individual and a group, goes wrong, threats often are either the cause or part of the results. If we know how to deal with threats — and how to avoid and prevent them — we can help keep communications creative and constructive.
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Most targets of bullies just want the bullying to stop, but most bullies don't stop unless they fear for their own welfare if they continue the bullying. To end the bullying, targets must turn the tables.
A U.S. Marine sniper wearing sniper camouflage gear known as a "ghillie" suitHow Targets of Bullies Can Use OODA: II
To make the bullying stop, many targets of bullies try to defend themselves. But defense alone is not sufficient — someone must make the bully stop. That's why counterattack is much more likely to work.
Gregory B. Jaczko, the Chairman of the U.S. Nuclear Regulatory Commission (NRC).When the Chair Is a Bully: I
Most meetings have Chairs or "leads." Although the expression that the Chair "owns" the meeting is usually innocent shorthand, some Chairs actually believe that they own the meeting. This view is almost entirely destructive. What are the consequences of this attitude, and what can we do about it?
Congessman Darryl Issa (R-CA)When the Chair Is a Bully: II
Assertiveness by chairs of meetings isn't a problem in itself, but it becomes problematic when the chair's dominance deprives the meeting of contributions from some of its members. Here's Part II of our exploration of the problem of bully chairs.

See also Workplace Bullying and Conflict Management for more related articles.

Forthcoming issues of Point Lookout

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When suppliers have a customer orientation, we can usually depend on them. But government suppliers are a special case. Available here and by RSS on May 31.
A blue peacock of IndiaAnd on June 7: The Knowledge One-Upmanship Game
The Knowledge One-Upmanship Game is a pattern of group behavior in the form of a contest to determine which player knows the most arcane fact. It can seem like innocent fun, but it can disrupt a team's ability to collaborate. Available here and by RSS on June 7.

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