Bad things happen. We plan and we plan, and sometimes bad things happen anyway. Even when we anticipate difficulties, events might unfold in unanticipated ways, or we might be unable to execute the plans we had because of other unanticipated events.
Yet, when bad things happen, we can feel like failures. We might believe there was something more we could have done. We lose confidence. Our performance degrades. If this cycle continues, it can affect our personal lives — even our health.
Why we do this is a bit mysterious. In calmer moments, we do know that we can't control everything, but maybe we want to feel like we're in control of more than we actually are. It's a difficult habit to break. To make some progress, though, to come to peace despite failures, we can contemplate exactly what in Life truly is beyond our control.
- Hindsight is often a distorted view
- Sometimes there really is something more we could have done. Usually there isn't, but even when there is, given what we knew at the time, it's possible — even likely — that we made appropriate choices, despite the clear indications otherwise when viewed with hindsight. It's possible to have made correct choices given the information we had at the time, and then later to realize that if we knew then what we know now, we would have made different choices. That's OK.
- We forget about the limits of possibility
- Even when hindsight reveals a better alternative, it might not have been possible at the time. Choosing it might have resulted in disciplinary action, reassignment, or termination. Was it a real choice? Even if we had advocated it, would it have been approved? Would people have supported it? Would resources have been available? Hindsight might reveal a better choice, but the then-current reality might have precluded it.
- Promises are interconnected
- In modern organizations, Even when hindsight reveals
a better alternative, it
might not have been
possible at the timeour plans and decisions depend on commitments from others — assurances of support, resources, reliable information, and more. They promise, and we accept their promises. Sometimes, people break their promises, usually involuntarily. They give their word based on promises others make to them. Viewed this way, modern organizations are little more than webs of promises, and when some promises are broken, promise-breaking travels through that web like grassfire. There isn't much anyone could have done about it. When your plans fail because of one of these global promise collapses, is there anything different you could have done? Probably not.
Whether due to limited information, limited capabilities, or our limited ability to keep our promises, we can control only some of what happens around us. It's a difficult reality to accept. Even though we might prefer the fiction of failure to the reality of our limitations, reality is always a better choice. Top Next Issue
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More articles on Workplace Politics:
- Responding to Threats: I
- Threats are one form of communication common to many organizational cultures, especially as pressure
mounts. Understanding the varieties of threats can be helpful in determining a response that fits for you.
- The Risky Role of Hands-On Project Manager
- The hands-on project manager manages the project and performs some of the work, too. There are lots
of excellent hands-on project managers, but the job is inherently risky, and it's loaded with potential
conflicts of interest.
- Confronting the Workplace Bully: I
- When a bully targets you, you have three options: accept the abuse; avoid the bully or escape; and confront
or fight back. Confrontation is a better choice than many believe — if you know what you're doing.
- Impasses in Group Decision-Making: I
- Groups sometimes find that although they cannot agree on the issue at hand in its entirety, they can
agree on some parts of it. Yet, they remain stuck, unable to reach a narrow agreement before moving
on to the more thorny areas. Why does this happen?
- Active Deceptions at Work
- Among the vast family of workplace deceptions, those that involve presenting fiction as reality are
among the most exasperating, because we sometimes feel fooled or gullible. Lies are the simplest example
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Forthcoming issues of Point Lookout
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- And on May 9: Unethical Coordination
- When an internal department or an external source is charged with managing information about a large project, a conflict of interest can develop. That conflict presents opportunities for unethical behavior. What is the nature of that conflict, and what ethical breaches can occur? Available here and by RSS on May 9.
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- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.