Bad things happen. We plan and we plan, and sometimes bad things happen anyway. Even when we anticipate difficulties, events might unfold in unanticipated ways, or we might be unable to execute the plans we had because of other unanticipated events.
Yet, when bad things happen, we can feel like failures. We might believe there was something more we could have done. We lose confidence. Our performance degrades. If this cycle continues, it can affect our personal lives — even our health.
Why we do this is a bit mysterious. In calmer moments, we do know that we can't control everything, but maybe we want to feel like we're in control of more than we actually are. It's a difficult habit to break. To make some progress, though, to come to peace despite failures, we can contemplate exactly what in Life truly is beyond our control.
- Hindsight is often a distorted view
- Sometimes there really is something more we could have done. Usually there isn't, but even when there is, given what we knew at the time, it's possible — even likely — that we made appropriate choices, despite the clear indications otherwise when viewed with hindsight. It's possible to have made correct choices given the information we had at the time, and then later to realize that if we knew then what we know now, we would have made different choices. That's OK.
- We forget about the limits of possibility
- Even when hindsight reveals a better alternative, it might not have been possible at the time. Choosing it might have resulted in disciplinary action, reassignment, or termination. Was it a real choice? Even if we had advocated it, would it have been approved? Would people have supported it? Would resources have been available? Hindsight might reveal a better choice, but the then-current reality might have precluded it.
- Promises are interconnected
- In modern organizations, Even when hindsight reveals
a better alternative, it
might not have been
possible at the timeour plans and decisions depend on commitments from others — assurances of support, resources, reliable information, and more. They promise, and we accept their promises. Sometimes, people break their promises, usually involuntarily. They give their word based on promises others make to them. Viewed this way, modern organizations are little more than webs of promises, and when some promises are broken, promise-breaking travels through that web like grassfire. There isn't much anyone could have done about it. When your plans fail because of one of these global promise collapses, is there anything different you could have done? Probably not.
Whether due to limited information, limited capabilities, or our limited ability to keep our promises, we can control only some of what happens around us. It's a difficult reality to accept. Even though we might prefer the fiction of failure to the reality of our limitations, reality is always a better choice. Top Next Issue
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Forthcoming issues of Point Lookout
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- Time can be a tool. Letting time pass can be a strategy for resolving problems or getting out of tight places. Waiting is an often-overlooked strategic option. Available here and by RSS on July 26.
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- When assessing the validity of problem solutions, we regard them as more valid if their discovery stories are logical, than we would if they're less than logical. This can lead to erroneous assessments, because the discovery story is not the solution. Available here and by RSS on August 2.
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speak the same language, geographic dispersion or the presence of employees from multiple enterprises
is often enough to exclude all possibility of high performance. The problem is that we lead, manage,
and support virtual teams in ways that are too much like the way we lead, manage, and support co-located
teams. In this program, Rick Brenner shows you how to change your approach to leading, managing, and
supporting virtual teams to achieve high performance using Simons' Four Spans model of high performance.
Read more about this program. Here's a date for this
- Baci Grill, 134 Berlin
Road, Berlin, CT 06416: September 19,
Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- Baci Grill, 134 Berlin Road, Berlin, CT 06416: September 19, Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
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As historical drama, why this happened is interesting enough, but to organizational leaders, business
analysts, project sponsors, and project managers, the story is fascinating. Lessons abound. Read
more about this program. Here's a date for this program:
- CTCPA, 716 Brook Street,
Rocky Hill, CT 06067: September 20,
Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
- CTCPA, 716 Brook Street, Rocky Hill, CT 06067: September 20, Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
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