Problem solvers often begin by looking for new, innovative solutions, even though many solutions consist of innovative combinations of less-innovative pieces. But innovation can be as much or more in the way pieces are combined, rather than in the pieces themselves. Because this happens with such regularity, setting out to find solutions of this form can make problem-solvers more productive.
Many problem solutions are like found art, which is art created from objects that are not normally considered art. They might be everyday objects, like tires or chair legs. They might even be discarded or broken. By combining them in new ways, possibly with objects or materials that normally are considered art, the artist creates something that clearly is art.
Similarly, problem solutions sometimes consist of familiar elements of other solutions, possibly combined with truly new elements. Often, we come to these solutions only after failing to compose wholly new solutions. Here's a proposal: we might benefit by approaching problems from the beginning by searching for solutions that are hybrids of new and old.
Here are some suggestions for problem-solving using combinations of new and old solutions.
- Generate a catalog of old solutions
- Become a student of old solutions. Gather ideas that worked in the past to solve problems that are now solved. You can use this resource repeatedly for each new problem-solving effort. And the successful results of each new effort can become entries in this catalog.
- Maintain a didn't-work-for-this-problem list
- As you progress You can reuse past ideas
only if you know about
them. Become a student
of old solutions.toward a solution, you'll try ideas that turn out not to work. Add them to the didn't-work-for-this-problem list. Then ask, why didn't it work? If that condition is still in place, address it. Addressing that condition is a slightly different problem — one for which you (or someone else) might already have a solution.
- Search for themes in the didn't-work-for-this-problem list
- As you add items to the didn't-work-for-this-problem list, search the list for themes. Sometimes, when something doesn't work, the causes of failure can be hidden in subtle ways. But when you ask what a group of failed solutions have in common, sometimes that hidden cause becomes evident. In this way, failed solutions can lead to success.
- Be zany
- Because intentional zaniness can help you relax constraints that might be keeping you from seeing a solution, search for obviously zany ideas. But not just any zany ideas. Start with an item from your catalog of old solutions, or from your didn't-work-for-this-problem lists. Then "zanify" it. Zanify it again in another way. You might be surprised at what happens.
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- When trouble arises after we commit to a course of action, we sometimes feel that the trouble was foreseeable.
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sophistication, understanding the political content of our jobs is important.
- Clearing Conflict Fog
- At times, groups can become so embroiled in destructive conflict that conventional conflict resolution
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- Narcissistic behavior at work prevents trusting relationships from developing. It also disrupts existing relationships, and generates toxic conflict. One class of behaviors that's especially threatening to relationships is disregard for the feelings of others. In this part of our series we examine the effects of that disregard. Available here and by RSS on May 2.
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