Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 13, Issue 23;   June 5, 2013: Pariah Professions: Part I

Pariah Professions: Part I

by

In some organizations entire professions are held in low regard. Their members become pariahs to some people in the rest of the organization. When these conditions prevail, organizational performance suffers.
A pariah dog

A pariah dog. In ecology, the term refers to a dog with a pariah lifestyle — a free-ranging dog, often feral, that survives within what is called the pariah niche. The pariah niche, which can also be occupied by other species, is an ecological niche in which resources are derived from the waste of human settlements. The term is not derogatory. A significant percentage of dogs worldwide occupy the pariah niche. More about pariah dogs. Photo (cc) Roregan.

Back when I was an engineer, if you hung around the cafeteria long enough, you'd hear the term "bean counter." It was a term of disparagement. Today, the Wiktionary defines it, quoting the Financial Times, as "A person, such as an accountant or financial officer, who is concerned with quantification, especially to the exclusion of other matters." They note that the term is "mildly derogatory." My own experience is that there was nothing mild about it, especially during layoffs, downsizing, or other resource squeezes. To be a bean counter, from the point of view of an engineer or other product-oriented employee, was to be a member of a pariah profession.

In more general contexts, a pariah is an outcast. (For the etymology of the term, again I refer you to the Wiktionary.) In organizations, we can define a pariah profession as an outcast profession. It might serve an important function organizationally (as financial experts certainly do), but its members are socially excluded from some circles, often solely on the basis of their professional affiliation. This exclusion applies not only to the professionals associated with the mission of that organizational function, but also to all members of that functional unit. For instance, in an enterprise in which the "Business" folks have little regard for engineers of IT (information technology), they would have similar views of the clerical and administrative employees associated with IT.

The costs of these enmities are enormous. Here are two mechanisms that affect collaborative behavior in organizational cultures that tolerate pariahdom for some of their professions.

Distortion of contributions
In meetings and exchanges of communications of all kinds involving pariah professionals, contributions from the pariahs can be distorted in two ways. First, the contributors might tend to structure and time their contributions so as to Disrupted collaborations involving
the pariah profession can
result in inferior output
maximize the probability of acceptance. For example, they might threaten, temper, cajole, exaggerate, or invoke authority. Second, the recipients of contributions from pariahs tend to interpret those contributions in light of their sources. For example, they might discount, dispute, refute, or disregard those contributions.
These distortions affect the ability of members of pariah professions to contribute the benefit of their expertise to the organization.
Disruption of collaborations
When output of the highest quality requires collaboration among people from several professions, any mechanism that limits or distorts contributions from members of one of those professions can degrade the output. At times, to address this problem, collaborators will reject one member of the pariah profession in favor of another whom they regard as more compatible. Unfortunately, if the role of that profession entails acting as a check or modulator of the group's decisions, such substitutions themselves can degrade the output.
Disrupted collaborations involving the pariah profession can result in output that's inferior, but whose weaknesses lie outside the awareness of the collaborators.

We'll explore pariah-related behaviors that involve information management next time. Next in this series  Go to top Top  Next issue: Pariah Professions: Part II  Next Issue

101 Tips for Managing Conflict Are you fed up with tense, explosive meetings? Are you or a colleague the target of a bully? Destructive conflict can ruin organizations. But if we believe that all conflict is destructive, and that we can somehow eliminate conflict, or that conflict is an enemy of productivity, then we're in conflict with Conflict itself. Read 101 Tips for Managing Conflict to learn how to make peace with conflict and make it an organizational asset. Order Now!

Your comments are welcome

Would you like to see your comments posted here? rbrengOewTOenUByRdbBfner@ChacSxscsohlwEfpETsxoCanyon.comSend me your comments by email, or by Web form.

About Point Lookout

Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.

Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.

Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.

Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.

Related articles

More articles on Conflict Management:

Two orcasWhen Leaders Fight
Organizations often pretend that feuds between leaders do not exist. But when the two most powerful people in your organization go head-to-head, everyone in the organization suffers. How can you survive a feud between people above you in the org chart?
The Gatun Locks of the Panama Canal, showing their guide wallsIn the Groove
Under stress, we sometimes make choices that we later regret. And we wonder, "Will I ever learn?" Fortunately, the problem usually isn't a failure to learn. Changing just takes practice.
A New England stone wallThe Advantages of Political Attack: Part III
In workplace politics, attackers have significant advantages that explain, in part, their surprising success rate. In this third part of our series on political attacks, we examine the psychological advantages of attackers.
The U.S. and Russian delegations meet to negotiate the New Start TreatyFace-Off Negotiations
In difficult face-to-face negotiations — or any face-to-face negotiations — seating arrangements do matter. Here's an exploration of one common seating pattern.
An iphone 4sCompulsive Talkers at Work: Peers II
Our exploration of approaches for dealing with compulsive talkers now concludes, with Part II of a set of suggestions for what to do when peers who talk compulsively interfere with your work.

See also Conflict Management and Workplace Politics for more related articles.

Forthcoming issues of Point Lookout

A vizsla in a pose called the play bowComing April 26: Why Dogs Make the Best Teammates
Dogs make great teammates. It's in their constitutions. We can learn a lot from dogs about being good teammates. Available here and by RSS on April 26.
A business meetingAnd on May 3: Start the Meeting with a Check-In
Check-ins give meeting attendees a chance to express satisfaction or surface concerns about how things are going. They're a valuable aid to groups that want to stay on course, or get back on course when needed. Available here and by RSS on May 3.

Coaching services

I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrencGgSZAXAJLWVKwlgner@ChacaoknYgLRmDTPBXJkoCanyon.com or (617) 491-6289, or toll-free in the continental US at (866) 378-5470.

Get the ebook!

Past issues of Point Lookout are available in six ebooks:

Reprinting this article

Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500 words in your inbox in one hour. License any article from this Web site. More info

Public seminars

Changing How We Change: The Essence of Agility
MasteChanging How We Change: The Essence of Agilityry of the ability to adapt to unpredictable and changing circumstances is one way of understanding the success of Agile methodologies for product development. Applying the principles of Change Mastery, we can provide the analogous benefits in a larger arena. By exploring strategies and tactics for enhancing both the resilience and adaptability of projects and portfolios, we show why agile methodologies are so powerful, and how to extend them beyond product development to efforts of all kinds. Read more about this program. Here's an upcoming date for this program:

Creating High Performance Virtual Teams
Many Creating High Performance Virtual Teamspeople experience virtual teams as awkward, slow, and sometimes frustrating. Even when most team members hail from the same nation or culture, and even when they all speak the same language, geographic dispersion or the presence of employees from multiple enterprises is often enough to exclude all possibility of high performance. The problem is that we lead, manage, and support virtual teams in ways that are too much like the way we lead, manage, and support co-located teams. In this program, Rick Brenner shows you how to change your approach to leading, managing, and supporting virtual teams to achieve high performance using Simons' Four Spans model of high performance. Read more about this program. Here's an upcoming date for this program:

The Race to the South Pole: Ten Lessons for Project Managers
On 14The Race to the Pole: Ten Lessons for Project Managers December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough, but to organizational leaders, business analysts, project sponsors, and project managers, the story is fascinating. Lessons abound. Read more about this program. Here's an upcoming date for this program:

Follow Rick

Send email or subscribe to one of my newsletters Follow me at LinkedIn Follow me at Twitter, or share a tweet Follow me at Google+ or share a post Subscribe to RSS feeds Subscribe to RSS feeds
The message of Point Lookout is unique. Help get the message out. Please donate to help keep Point Lookout available for free to everyone.
21st Century Business TravelAre your business trips long chains of stressful misadventures? Have you ever wondered if there's a better way to get from here to there relaxed and refreshed? First class travel is one alternative, but you can do almost as well (without the high costs) if you know the tricks of the masters of 21st-century e-enabled business travel…
Go For It: Sometimes It's Easier If You RunBad boss, long commute, troubling ethical questions, hateful colleague? Learn what we can do when we love the work but not the job.
303 Tips for Virtual and Global TeamsLearn how to make your virtual global team sing.
101 Tips for Managing ChangeAre you managing a change effort that faces rampant cynicism, passive non-cooperation, or maybe even outright revolt?
101 Tips for Effective MeetingsLearn how to make meetings more productive — and more rare.
Exchange your "personal trade secrets" — the tips, tricks and techniques that make you an ace — with other aces, anonymously. Visit the Library of Personal Trade Secrets.