Occasionally, when I learn something, I think, "I wish I had known that years ago." Maybe it would have saved me pain and trouble, or helped me find more joy and happiness, or maybe it just appeals to me. Whenever this happens, I write it down, or at least I mean to write it down. Many of them do get away. Here's the second installment of some that didn't get away.
- It's way better to cancel a meeting that shouldn't happen than to hold a meeting that shouldn't have happened.
- If you phone someone only when something is wrong, they'll eventually learn about Caller ID.
- Ask questions only if you think the answers (or non-answers) will help.
- Turning the other cheek is a good way to get slapped again. And maybe that's a good thing.
- When people interrupt each other, rudeness isn't always the only reason. Some interruptions are strategic.
- When somebody consistently does something wrong, your understanding of what they're trying to accomplish might be incorrect.
- When an expert tells you it's impossible, take heed. Experts who exaggerate aren't experts for long.
- Humor is everywhere. Even in things you're embarrassed you laughed at.
- Humor helps some people get over the rough spots. Others find it most unhelpful. How wondrously different we all are.
- People who take credit for the work of others soon run out of others.
- The young have a huge advantage over their elders. They haven't yet learned that there isn't time enough to learn all of what they haven't yet learned.
- Three kinds of people who don't learn: the unwilling, the unable, and the soon-to-be-unemployed.
- Dogs understand us. It's what they do for a living.
- Get a scanner. Electronic hoarding Dogs understand us.
It's what they do
for a living.is better for the environment than hardcopy hoarding.
- Many of my mistakes eventually proved right. And many things I thought were right eventually proved to be mistakes. So, being sure I'm right can be a mistake. I think.
- Some people contribute much more than they get credit for; some contribute much less. The trick is figuring out which is which.
- Some people contribute much less than they think they do. Way less.
- Being loyal to an organization that's incapable of being loyal to you is just dumb. Same for people.
- You get good only at what you practice at, but practicing at something is no guarantee you'll get good at it.
- Don't practice at anything you don't want to get good at.
- Getting angry at inanimate objects hardly ever motivates them to do better.
- Taking time out to think usually saves time in the end.
- On days when nothing is going right, I remind myself that most things actually are going right. I'm just too messed up to notice them.
- Trees know how to make do with whatever comes their way. They have to.
Love the work but not the job? Bad boss, long commute, troubling ethical questions, hateful colleague? This ebook looks at what we can do to get more out of life at work. It helps you get moving again! Read Go For It! Sometimes It's Easier If You Run, filled with tips and techniques for putting zing into your work life. Order Now!
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More articles on Ethics at Work:
- Your Wisdom Box
- When we make a difficult decision, we sometimes know we've made the wrong choice, even before the consequences
become obvious. At other times, we can be absolutely certain that we've done right, even in the face
of inadequate information. When we have these feelings, we're in touch with our inner wisdom. It's a
- Budget Shenanigans: Swaps
- When projects run over budget, managers face a temptation to use creative accounting to address the
problem. The budget swap is one technique for making ends meet. It distorts organizational data, and
it's just plain unethical.
- When You Aren't Supposed to Say: II
- Most of us have information that's "company confidential," or possibly even more sensitive
than that. Sometimes people who try to extract that information use techniques based on misdirection.
Here are some of them.
- Virtual Termination with Real Respect
- When we have to terminate someone who works at a remote site, sometimes there's a temptation to avoid
travel — to use email, phone, fax, or something else. They're all bad ideas. Terminating people
in person is not only a gesture of respect. It's good business.
- Difficult Decisions
- Some decisions are difficult because they trigger us emotionally. They involve conflicts of interest,
yielding to undesirable realities, or possibly pain and suffering for the deciders or for others. How
can we make these emotionally difficult decisions with greater clarity and better outcomes?
Forthcoming issues of Point Lookout
- Coming June 28: Tackling Hard Problems: I
- Hard problems need not be big problems. Even when they're small, they can halt progress on any project. Here's Part I of an approach to working on hard problems by breaking them down into smaller steps. Available here and by RSS on June 28.
- And on July 5: Tackling Hard Problems: II
- In this Part II of our look at solving hard problems, we continue developing properties of the solution, and look at how we get from the beginning to the end. Available here and by RSS on July 5.
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenVoKrHawPiTWErKuSner@ChacoctZZGHjUghBcEaLoCanyon.com or (617) 491-6289, or toll-free in the continental US at (866) 378-5470.
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- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program. Here are some upcoming dates for this program:
- Creating High Performance Virtual Teams
- Many people experience virtual teams as awkward, slow, and sometimes
frustrating. Even when most team members hail from the same nation or culture, and even when they all
speak the same language, geographic dispersion or the presence of employees from multiple enterprises
is often enough to exclude all possibility of high performance. The problem is that we lead, manage,
and support virtual teams in ways that are too much like the way we lead, manage, and support co-located
teams. In this program, Rick Brenner shows you how to change your approach to leading, managing, and
supporting virtual teams to achieve high performance using Simons' Four Spans model of high performance.
Read more about this program. Here's an upcoming date
for this program:
- Baci Grill, 134 Berlin
Road, Berlin, CT 06416: September 19,
Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- Baci Grill, 134 Berlin Road, Berlin, CT 06416: September 19, Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- The Race to the South Pole: Ten Lessons for Project Managers
- On 14 December 1911, four men led by Roald
Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen
had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished.
As historical drama, why this happened is interesting enough, but to organizational leaders, business
analysts, project sponsors, and project managers, the story is fascinating. Lessons abound. Read
more about this program. Here's an upcoming date for this program:
- CTCPA, 716 Brook Street,
Rocky Hill, CT 06067: September 20,
Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
- CTCPA, 716 Brook Street, Rocky Hill, CT 06067: September 20, Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.