As we've seen (see "Holding Back: I," Point Lookout for September 9, 2015), some team members voluntarily restrict their efforts for a variety of reasons. We can't always eliminate their holding back, but we can nevertheless act to reduce its effects.
Many strategies for reducing voluntary effort restraint entail arranging for members' contributions to be unique. When contributions are unique, holding back might be less tempting if people recognize that failure to contribute might be traceable. Perhaps more important, people feel more valued because of the uniqueness of their contributions. Clearly, this works only if they know that their contributions are unique, and only if they perceive that the group does indeed value those contributions.
But there are issues.
- Truly value team contributions
- Although making contributions traceable — and then tracking them — can be an important step in reducing the incidence of holding back, tracing the authorship of contributions can reduce the incidence of holding back only if the organization attaches value to those contributions. A more fundamental improvement might entail reviewing how the organization values every kind of team contribution.
- Have small and clearly defined teams and groups
- The larger the group of contributors, the more likely is holding back. Be clear about team composition and personal responsibilities. Any ambiguity can lead to holding back.
- Recognize contributions as contributions
- One kind of Many groups don't recognize
questions as actual contributionsvery valuable contribution is the brilliant question. In meetings, a brilliant question is one that brings a halt to the proceedings because it causes the group to recognize that it has missed something important. Yet, many groups don't recognize questions (of any kind, brilliant or not) as actual contributions. They regard answers to questions as more valuable than the questions themselves, even though discovering the question can be more difficult than finding its answer. Recognize all contributions for the value they do provide.
- Create passion and involvement
- Stimulating passion and involvement can even more effectively limit holding back, because it introduces positive motivation to contribute, which can overwhelm any temptation to hold back. Challenging — but still achievable — group goals can help. A challenging goal is one that's far enough out of reach that achieving it is somewhat questionable, but not so far out of reach that inevitable failure is obvious.
- Create unique, positive group identities
- When group members can base their own self-esteem, in part, on the group identity, they're more likely to contribute passionately to group success. But because those outside the group determine, to some extent, the quality of a group's identity, image management strategies might be necessary.
Most important, intervene quickly when holding back occurs. If someone begins holding back, others who see it might also begin to hold back, too, because of the sucker effect, fatigue, performance matching, or other reasons. Early and effective intervention can limit holding-back contagion, and the damage holding back can do. First in this series Top Next Issue
Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info
Your comments are welcomeWould you like to see your comments posted here? rbrenltVNbCsCMOLFswZPner@ChacRUPctYpvjgywuunToCanyon.comSend me your comments by email, or by Web form.
About Point Lookout
Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.
Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.
Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.
More articles on Workplace Politics:
- Empire Building
- Empire builders create bases of power within the larger organization. Typically, they use these domains
to advance personal or provincial agendas. What are the characteristics of empires? How can we navigate
through or around them?
- Ethical Influence: I
- Influencing others can be difficult. Even more difficult is defining a set of approaches to influencing
that almost all of us consider ethical. Here's a framework that makes a good starting point.
- Coercion by Presupposition
- Coercion, physical or psychological, has no place in the workplace. Yet we see it and experience it
frequently. We can end the use of presupposition as a tool of coercion, but only if we take personal
responsibility for ending it.
- On Badly Written Email
- Even those who aren't great writers do occasionally write clearly, just by chance. But there are some
who consistently produce unintelligible email messages. Why does this happen?
- Problem Displacement and Technical Debt
- The term problem displacement describes situations in which solving one problem creates another.
It sometimes leads to incurring technical debt. How? What can we do about it?
Forthcoming issues of Point Lookout
- Coming February 28: Narcissistic Behavior at Work: I
- Briefly, when people exhibit narcissistic behavior they're engaging in activity that systematically places their own interests and welfare ahead of the interests and welfare of anyone or anything else. It's behavior that threatens the welfare of the organization and everyone employed there. Available here and by RSS on February 28.
- And on March 7: Narcissistic Behavior at Work: II
- Narcissistic behavior at work threatens the enterprise. People who behave narcissistically systematically place their own interests and welfare ahead of anyone or anything else. In this Part II of the series we consider the narcissistic preoccupation with superiority fantasies. Available here and by RSS on March 7.
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenRNEeZYbCdUOOExyTner@ChacpMdQKNUlCCVUrKehoCanyon.com or (617) 491-6289, or toll-free in the continental US at (866) 378-5470.
Get the ebook!
Past issues of Point Lookout are available in six ebooks:
- Get 2001-2 in Geese Don't Land on Twigs (PDF, USD 11.95)
- Get 2003-4 in Why Dogs Wag (PDF, USD 11.95)
- Get 2005-6 in Loopy Things We Do (PDF, USD 11.95)
- Get 2007-8 in Things We Believe That Maybe Aren't So True (PDF, USD 11.95)
- Get 2009-10 in The Questions Not Asked (PDF, USD 11.95)
- Get all of the first twelve years (2001-2012) in The Collected Issues of Point Lookout (PDF, USD 28.99)
Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500 words in your inbox in one hour. License any article from this Web site. More info
- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.
Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.