To have heart is to pursue a goal with enthusiasm, resolve, and spirit even when everyone around you believes that you cannot do it, or worse, that the goal is inherently unachievable. When the pursuer succeeds, we regard the pursuit as admirable, and we say that the pursuer has heart. When the pursuer fails repeatedly, we regard the pursuit as foolhardy, and we say that the pursuer is stubborn, obsessed, or even stupid. It's easy to pass these judgments after we know the outcome.
We've all had the experience of pursuing a goal that people we respect have advised against. Sometimes we give up. Sometimes we hesitate. Sometimes we try anyway. Here are some suggestions for deciding what to do when others raise doubts.
- Some dreams are unachievable
- You may have heard, "If you can dream it, you can live it." While it's true of some dreams, there are many dreams that neither you nor anyone else alive today can ever live. Distinguishing livable dreams from fantasies can be difficult.
- Two errors are most common. The first is believing that a perfectly achievable dream is unachievable. The second is believing that an unachievable dream is achievable. Be willing to make mistakes, for you surely will. Be willing to make mistakes,
for you surely will. And forgive
yourself when you do.Forgive yourself when you make those mistakes, and learn from them.
- Some people are reliving their lives through you
- Some advice you receive from others is actually advice they wish they would have received earlier in their lives.
- You need not follow all the advice you receive. You need not even thank the advisor, though it's often polite to do so. When you receive advice, consider the possibility that the advice might not actually be meant for you. It could be advice the advisor would have wanted to hear at some point in the past.
- It's your decision
- Whether you press ahead, or change direction just a bit, or strike out in an entirely different direction, it's your decision — a decision you must live with.
- You own your decision and all its consequences. Accepting or rejecting the advice of others doesn't change who owns the decision.
Now a word about failure. Sometimes we fail when we try to achieve something. Failures can be costly. When the cost of failure is mainly emotional, we do have what we need to pay the bill. It's called "heart." People with heart find a way forward, somehow, even if they perhaps adjust their direction. There is another currency that many people use to pay that bill. It's called "discouragement." It is a counterfeit currency. Discouragement doesn't pay the bill. The pain remains. Heart alone can find a way forward. Top Next Issue
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More articles on Emotions at Work:
- Are You Taking on the Full Load?
- Taking on the full load is what we do when we feel fully responsible for either the success or the failure
of some organizational activity. Instead of asking for help, we take extreme measures to execute responsibilities
that might not even be ours.
- Hurtful Clichés: II
- Much of our day-to-day conversation consists of harmless clichés: "How goes it?" or
"Nice to meet you." Some other clichés aren't harmless, but they're so common that
we use them without thinking. Here's Part II of a series exploring some of these clichés.
- The Uses of Empathy
- Even though empathy skills are somewhat undervalued in the workplace context, we do use them, for good
and for ill. What is empathy? How is it relevant at work?
- Fill in the Blanks
- When we conceal information about ourselves and our areas of responsibility, we make room for others
to speculate. Speculation is rarely helpful. It's wise to fill in the blanks.
- Coercion by Presupposition
- Coercion, physical or psychological, has no place in the workplace. Yet we see it and experience it
frequently. We can end the use of presupposition as a tool of coercion, but only if we take personal
responsibility for ending it.
Forthcoming issues of Point Lookout
- Coming May 31: Unresponsive Suppliers: III
- When suppliers have a customer orientation, we can usually depend on them. But government suppliers are a special case. Available here and by RSS on May 31.
- And on June 7: The Knowledge One-Upmanship Game
- The Knowledge One-Upmanship Game is a pattern of group behavior in the form of a contest to determine which player knows the most arcane fact. It can seem like innocent fun, but it can disrupt a team's ability to collaborate. Available here and by RSS on June 7.
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- Creating High Performance Virtual Teams
- Many people experience virtual teams as awkward, slow, and sometimes
frustrating. Even when most team members hail from the same nation or culture, and even when they all
speak the same language, geographic dispersion or the presence of employees from multiple enterprises
is often enough to exclude all possibility of high performance. The problem is that we lead, manage,
and support virtual teams in ways that are too much like the way we lead, manage, and support co-located
teams. In this program, Rick Brenner shows you how to change your approach to leading, managing, and
supporting virtual teams to achieve high performance using Simons' Four Spans model of high performance.
Read more about this program. Here's an upcoming date
for this program:
- Baci Grill, 134 Berlin
Road, Berlin, CT 06416: September 19,
Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- Baci Grill, 134 Berlin Road, Berlin, CT 06416: September 19, Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- The Race to the South Pole: Ten Lessons for Project Managers
- On 14 December 1911, four men led by Roald
Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen
had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished.
As historical drama, why this happened is interesting enough, but to organizational leaders, business
analysts, project sponsors, and project managers, the story is fascinating. Lessons abound. Read
more about this program. Here's an upcoming date for this program:
- CTCPA, 716 Brook Street,
Rocky Hill, CT 06067: September 20,
Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
- CTCPA, 716 Brook Street, Rocky Hill, CT 06067: September 20, Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.