Walking from the parking lot to her office, Jill noticed that the experience was now strangely painful, for the third day in a row. It was weird, because nothing bad was happening, and she couldn't explain her feelings of dread and sadness. She thought, I should be feeling good, I'm riding the wave of Marigold's success — more or less on time, 8% under budget, and great teamwork. And then Program Manager of the Year. Gosh I felt good. So why am I sad?
It's a good problem to have. You've done a great job, people have recognized it, and then the glow faded. When everyone's focus shifts to the next problem, and we're no longer the center of attention, we can sometimes feel a sense of letdown. It can be especially difficult when nothing much is happening to explain our sadness.
Sometimes "nothing is happening" is the key. Moving from the center of attention back to a more familiar place, we can feel ignored, unappreciated, unloved. We're especially vulnerable when we've let the accolades define our self-esteem.
Sometimes we blame others for our feelings of letdown. We accuse them of ingratitude, of having adopted an attitude described as "What have you done for me lately?" True, those around us, who have benefited so much from our past success, can seem ungrateful. And sometimes, they are. Another possibility: we're feeling the letdown that comes after the accolades.
To manage the letdown, first manage the elation. Begin by noticing how high you are. How does the high feel, physically? Perhaps you can't stop smiling, or you're too excited to sleep, or you feel tightness inside your chest. We're all unique — how you experience the high is your very own.
When we move from
the limelight back to
a more familiar place,
we can feel ignored,
unappreciated and
unlovedOnce you know you're up there, you can more easily remember that you are still you. And you can remember that having succeeded in such dramatic fashion didn't make you a better person. Actually it was the other way around — first you were a fine person, and then you did the good work. And now you are still you. You're the same wonderful person you've always been. Remembering this can help you manage what comes next.
Once you've learned to recognize the elation, you can more easily recognize its passing. You'll know that the elation is gone, and when the letdown comes, you can remind yourself again that you are still you. You're the same wonderful person that you always have been — before your success and after.
Do you have a favorite photo of yourself as a child? Perhaps as an infant, or that snapshot from your seventh birthday party? Make a copy. Carry it with you. Peek at it now and then. You are still you. Top Next Issue
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Related articles
More articles on Emotions at Work:
- Your Wishing Wand
- Wishing — for ourselves, for others, or for all — helps us focus on what we really want.
When we know what we really want, we're ready to make the little moves that make it happen. Here's a
little user's guide for your wishing wand.
- Fill in the Blanks
- When we conceal information about ourselves and our areas of responsibility, we make room for others
to speculate. Speculation is rarely helpful. It's wise to fill in the blanks.
- The Focusing Illusion in Organizations
- The judgments we make at work, like the judgments we make elsewhere in life, are subject to human fallibility
in the form of cognitive biases. One of these is the Focusing Illusion. Here are some examples to watch for.
- On Advice and Responsibility
- Being asked for advice can be an affirming experience, but actually giving advice can sometimes entail
risk. How can this happen, and what choices do we have?
- Not Really Part of the Team: II
- When some team members hang back, declining to show initiative, we tend to overlook the possibility
that their behavior is a response to something happening within or around the team. Too often we hold
responsible the person who's hanging back. What other explanations are possible?
See also Emotions at Work for more related articles.
Forthcoming issues of Point Lookout
- Coming April 3: Recapping Factioned Meetings
- A factioned meeting is one in which participants identify more closely with their factions, rather than with the meeting as a whole. Agreements reached in such meetings are at risk of instability as participants maneuver for advantage after the meeting. Available here and by RSS on April 3.
- And on April 10: Managing Dunning-Kruger Risk
- A cognitive bias called the Dunning-Kruger Effect can create risk for organizational missions that require expertise beyond the range of knowledge and experience of decision-makers. They might misjudge the organization's capacity to execute the mission successfully. They might even be unaware of the risk of so misjudging. Available here and by RSS on April 10.
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