As her voice grew louder, and her tone more stern, the gate agent got my attention. I was sitting in a freshly emptied airport departure lounge while on layover, listening to her deal with a travel-challenged passenger.
"This isn't your flight. You're two hours early. Come back later," she exasperated.
The passenger said something I couldn't hear, and the gate agent said, loudly, "No, you're in a different time zone now. Come back later."
I turned, and saw the passenger pick up her bag and leave. So I caught the agent's attention and said, "Can you tell me what year it is?"
Anger came to her face. She stepped out from behind the counter, walked rapidly towards me and as her grimace turned to a smile, she playfully slapped my shoulder.
"Gotcha," I said.
"You did! But it's my first day back from vacation…"
Fun is very important, especially at airports. When we travel for work, feelings of loneliness can make trips burdensome. Finding fun, amusement, or connection can help. Here are some ideas.Fun is very important,
especially at airports
- Do something unusual
- Whether it's an architecture tour or a nap, planning ahead helps. But sometimes only the locals know the real gems. Get suggestions from hotel staff — and not just the concierge.
- Bring portable activities
- Many bring reading, but consider alternatives: puzzle books, a harmonica, knitting, even your bills or taxes.
- Find group activities
- Perhaps an organization you belong to has a chapter at your destination. Attend a meeting. Check out houses of worship — they might have a social event.
- Friends and colleagues
- Contact people you know who live near your destination, or who might be there when you are. Find out if they know anyone else there. Expand your network and have fun doing it.
- Let go of the home office
- Learn how not to fret about what's happening back there. Delegate authority — really. Limit contact with the people in charge while you're away.
- Stay in touch with loved ones
- Call home often. Tell them you miss them and feel the love. If you're away for a while, consider a videoconference with your family. Use the company conference facility or a public facility such as an incubator.
- Live well
- To stay in top condition, treat yourself right. Don't skimp on lodgings, especially if you're away for a while. Find out in advance about exercise facilities.
- Eat right for you
- Restaurants tend to offer food that's memorable, which means it's often very different from your normal fare. Instead, keep to your usual diet as much as possible.
- Bring small things from home
- Bring your slippers or a favorite T-shirt for relaxing. Read your hometown paper or listen to hometown radio on line.
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More articles on Emotions at Work:
- When You Make a Mistake
- We've all made mistakes, and we'll continue to do so for as long as we live. Making mistakes is part
of being human. Still, we're often troubled by our mistakes, even when we remember that many mistakes
turn out to be great gifts. Why do we have such a hard time acknowledging mistakes?
- Intimidation Tactics: Touching
- Workplace touching can be friendly, or it can be dangerous and intimidating. When touching is used to
intimidate, it often works, because intimidators know how to select their targets. If you're targeted,
what can you do?
- When Change Is Hard: I
- Sometimes changing organizations goes smoothly. More often, it doesn't. Whatever methodology we use
— and there are many methodologies available — difficulties can arise. When change is hard,
what's happening? What makes change hard?
- First Aid for Wounded Conversations
- Groups that meet regularly sometimes develop patterns of tense conversations that become obstacles to
forward progress. Here are some ideas for releasing the tension.
- Managing Hindsight Bias Risk
- Performance appraisal practices and project retrospectives both rely on evaluating performance after
outcomes are known. Unfortunately, a well-known bias — hindsight bias — can limit the effectiveness
of many organizational processes, including both performance appraisal and project retrospectives.
See also Emotions at Work for more related articles.
Forthcoming issues of Point Lookout
- Coming November 30: Avoiding Speed Bumps: II
- Many of the difficulties we encounter when working together don't create long-term harm, but they do cause delays, confusion, and frustration. Here's Part II of a little catalog of tactics for avoiding speed bumps. Available here and by RSS on November 30.
- And on December 7: Reaching Agreements in Technological Contexts
- Reaching consensus in technological contexts presents special challenges. Problems can arise from interactions between the technological elements of the issue at hand, and the social dynamics of the group addressing that issue. Here are three examples. Available here and by RSS on December 7.
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenZLkFdSHmlHvCaSsuner@ChacbnsTPttsdDaRAswloCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.
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Past issues of Point Lookout are available in six ebooks:
- Get 2001-2 in Geese Don't Land on Twigs (PDF, )
- Get 2003-4 in Why Dogs Wag (PDF, )
- Get 2005-6 in Loopy Things We Do (PDF, )
- Get 2007-8 in Things We Believe That Maybe Aren't So True (PDF, )
- Get 2009-10 in The Questions Not Asked (PDF, )
- Get all of the first twelve years (2001-2012) in The Collected Issues of Point Lookout (PDF, )
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