Opportunities to take action are more common than we realize, because we overlook so many of them. Among the opportunities most overlooked are the opportunities to exploit resources provided by the situation itself. I call these resources situational momentum. Here are three examples of choices that exploit situational momentum.
- Dealing with an unfavorable risk/reward ratio
- Everyone was quiet. Just as Ellen expected, James was suggesting indirectly that she be the one to deliver the bad news to the department. He didn't use her name, and he didn't even look her way, but obviously, he expected her to volunteer. She didn't want to. She would have become the ogre, and it was James's responsibility anyway.
- Instead of volunteering immediately, she waited, and to her great relief, Michael volunteered to deliver the news. Ellen's waiting exploited two resources provided by the situation: the passage of time, and the urges of others in the meeting.
- If the mission is unrewarding or risky, leaving space and time for another to take up that mission might relieve you of unwanted and undue responsibility.
- Waiting when waiting does no harm
- Warren was overloaded. As his deadline approached, Ilsa, his project manager, worried that Warren would be late with his deliverable. She considered approaching Warren's supervisor, to express her concerns.
- But there was slack in the schedule, so she decided to wait and see. Sure enough, Warren was late. When Ilsa did meet with Warren's supervisor, instead of expressing worry over what might happen, Ilsa could put forward hard evidence of Warren's overloading. Ilsa had waited for the situation to produce actual evidence.
- When you can wait, events can sometimes erase worries, or convert worries into evidence, saving you from needless anxiety.
- Avoiding a public tiff
- The meeting If the mission is unrewarding
or risky, leaving space and
time for another to take up
that mission might relieve you
of the responsibilitywas running late, but Marcus didn't care. He began relating something he'd heard from Tamra in Marketing: users found David's documentation confusing and inadequate. Marcus droned on, hinting indirectly that for the next release, David should be replaced. - David silently steamed. For that last release, Marcus had argued that David should shift his attention to something Marcus thought more important than the documentation he was complaining about now. But David kept still, and when Marcus finished, David said, "Hmm, next time you see Tamra, ask her to drop me a note. I'd like to hear more."
- Instead of engaging with Marcus in a public tiff, David gave Marcus an action item — one he was compelled to accept because of his professed concern about quality. Eventually, Marcus might learn to convey these kinds of concerns to David privately before bringing them to public attention.
Watch closely the politically sophisticated people in your work life. Be alert to their use of situational momentum. A collection of their tactics can be a handy resource. Top Next Issue
Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info
The concept of using situational momentum is closely related to the approach based on Aiki, and explained in many sources, including The Magic of Conflict, by Thomas Crum (Order from Amazon.com). Using situational momentum is similar to what Crum calls cocreation.
Your comments are welcome
Would you like to see your comments posted here? rbrendPtoGuFOkTSMQOzxner@ChacEgGqaylUnkmwIkkwoCanyon.comSend me your comments by email, or by Web form.About Point Lookout
Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.
This article in its entirety was written by a human being. No machine intelligence was involved in any way.
Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.
Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.
Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.
Related articles
More articles on Workplace Politics:
- Managing Pressure: The Unexpected
- When projects falter, we expect demands for status and explanations. What's puzzling is how often this
happens to projects that aren't in trouble. Here's Part II of a catalog of strategies for managing
pressure.
- Yet More Obstacles to Finding the Reasons Why
- Part III of our catalog of obstacles encountered in retrospectives, when we try to uncover why we succeeded
— or failed.
- Exploiting Functional Fixedness: I
- Functional fixedness is a cognitive bias that creates difficulty in seeing novel uses of things that
have familiar uses. Some devious moves in workplace politics exploit functional fixedness.
- Critical Communications
- From time to time, we're responsible for sending critical communications — essential messages
that the intended recipients must have. It's a heavy responsibility that can bear some risk. A strategy
for managing those risks involves three messages.
- Concealed Capability Inversions: Questions
- A capability inversion occurs when the person in charge of an effort is far less knowledgeable than
are the people doing that work. Capability inversions are common and usually harmless if effectively
addressed. But when the person in charge conceals the inversion, and falsely claims expertise he or
she lacks, trouble looms.
See also Workplace Politics and Conflict Management for more related articles.
Forthcoming issues of Point Lookout
- Coming May 1: Antipatterns for Time-Constrained Communication: 2
- Recognizing just a few patterns that can lead to miscommunication can reduce the incidence of miscommunications. Here's Part 2 of a collection of antipatterns that arise in communication under time pressure, emphasizing those that depend on content. Available here and by RSS on May 1.
- And on May 8: Antipatterns for Time-Constrained Communication: 3
- Recognizing just a few patterns that can lead to miscommunication can reduce the incidence of problems. Here is Part 3 of a collection of antipatterns that arise in technical communication under time pressure, emphasizing past experiences of participants. Available here and by RSS on May 8.
Coaching services
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrendPtoGuFOkTSMQOzxner@ChacEgGqaylUnkmwIkkwoCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.
Get the ebook!
Past issues of Point Lookout are available in six ebooks:
- Get 2001-2 in Geese Don't Land on Twigs (PDF, )
- Get 2003-4 in Why Dogs Wag (PDF, )
- Get 2005-6 in Loopy Things We Do (PDF, )
- Get 2007-8 in Things We Believe That Maybe Aren't So True (PDF, )
- Get 2009-10 in The Questions Not Asked (PDF, )
- Get all of the first twelve years (2001-2012) in The Collected Issues of Point Lookout (PDF, )
Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500-1000 words in your inbox in one hour. License any article from this Web site. More info
Follow Rick
Recommend this issue to a friend
Send an email message to a friend
rbrendPtoGuFOkTSMQOzxner@ChacEgGqaylUnkmwIkkwoCanyon.comSend a message to Rick
A Tip A Day feed
Point Lookout weekly feed
Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.
- Wikipedia has a nice article with a list of additional resources
- Some public libraries offer collections. Here's an example from Saskatoon.
- Check my own links collection
- LinkedIn's Office Politics discussion group