Spreadsheet Models for Managers
Getting Access to Spreadsheet Models for Managers
If 
you use Excel to model businesses, business processes, or
business transactions, this course will change your life. You’ll learn how to create tools for yourself that will amaze
even you. Unrestricted use of this material is available in two ways.
- As a stand-alone Web site
- It resides on your computer, and you can use it anywhere. No need for Internet access.
- At this Web site
- If you have access to the Internet whenever you want to view this material, you can purchase on-line access. Unlimited usage. I’m constantly making improvements and you’ll get them as soon as they’re available.
To Order On Line
| Order "Spreadsheet Models for Managers, on-line edition, one month" by credit card, for USD 69.95 each, using our secure server, and receive download instructions by return email. |
| Order "Spreadsheet Models for Managers, on-line edition, three months" by credit card, for USD 199.00 each, using our secure server, and receive download instructions by return email. |
| Order "Spreadsheet Models for Managers, downloadable hyperbook edition" by credit card, for USD 199.00 each, using our secure server, and receive download instructions by return email. |
To Order by Mail
Make your check payable to Chaco Canyon Consulting, for the amount indicated:
|
And send it to: Chaco Canyon Consulting 700 Huron Avenue, Suite 19C Cambridge, MA 02138 |
To use the course software you’ll need some other applications, which you very probably already have. By placing your order, you’re confirming that you have the software you need, as described on this site.
Spreadsheet Models for Managers
| Service system components | 12/3 Session Links |
These are the elements of a service system. In this course, we deal only with infinite customer populations, because the mathematics of these systems is simplest. The real world is of course much more complicated. But the results we get do fit reality pretty well.
In modeling these systems, we make assumptions about how customers arrive and depart. For our purposes, we assume that they arrive and depart randomly, but that the distribution of arrival and departure times follows prescribed statistics. These distributions are called the arrival distribution and the departure distribution, respectively.
Last Modified: Wednesday, 27-Apr-2016 04:15:26 EDT
Modeling service systems in general is extraordinarily complex, but as we’ve seen, if we make reasonable approximations, we can gain powerful tools that are very easy to apply. In the case of service systems, we assumed that the system was at equilibrium or close to it. Analogously, we can make simplifying assumptions for many other complex questions. Examples are process control, resource scheduling, resource allocation, cost allocation, vehicle routing, and many more.