If you use Excel to model businesses, business processes, or business transactions, this course will change your life. You’ll learn how to create tools for yourself that will amaze even you. Unrestricted use of this material is available in two ways.
To Order On Line
Order "Spreadsheet Models for Managers, on-line edition, one month" by credit card, for USD 69.95 each, using our secure server, and receive download instructions by return email. |
Order "Spreadsheet Models for Managers, on-line edition, three months" by credit card, for USD 199.00 each, using our secure server, and receive download instructions by return email. |
Order "Spreadsheet Models for Managers, downloadable hyperbook edition" by credit card, for USD 199.00 each, using our secure server, and receive download instructions by return email. |
To Order by Mail
Make your check payable to Chaco Canyon Consulting, for the amount indicated:
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And send it to: Chaco Canyon Consulting 700 Huron Avenue, Suite 19C Cambridge, MA 02138 |
To use the course software you’ll need some other applications, which you very probably already have. By placing your order, you’re confirming that you have the software you need, as described on this site.
Reference readings | 12/13 Session Links |
The literature on service systems is truly vast. We’ve only scratched the surface — and maybe not even that. Be careful, though, about applying the more sophisticated techniques that you can find in the literature. Most have very specific criteria that must be met before they can be applied.
Last Modified: Wednesday, 27-Apr-2016 04:15:26 EDT
Modeling service systems in general is extraordinarily complex, but as we’ve seen, if we make reasonable approximations, we can gain powerful tools that are very easy to apply. In the case of service systems, we assumed that the system was at equilibrium or close to it. Analogously, we can make simplifying assumptions for many other complex questions. Examples are process control, resource scheduling, resource allocation, cost allocation, vehicle routing, and many more.