You've just had some bad news at work, and you're angry or really upset. Maybe you feel like the target of a vicious insult or the victim of a serious injustice. You have work to do, and you want to respond, but you must first regain your composure. What can you do to calm down and start feeling better?
omeone has done something wrong, unfair, vicious or malicious, and you feel angry or really hurt. Now it's all you can think about. You can't concentrate. Maybe your heart is pounding, or your hands are shaking. You might even have had some tears, or you found yourself angrily rehearsing retorts under your breath (or louder) in private.
A calm sea. Having an image or representation — physical or in your imagination — of something you love can make focusing on it easier.
You know you have to respond, but you need to think first, to avoid doing something stupid. But thinking requires a clear mind. Here are some tips for getting back to a state of calm. Pick some that appeal to you.
Get some exercise
Get your blood flowing, and some oxygen in your bloodstream, especially if adrenaline is involved. Or just breathe. That will get the job done, though it might be hard to sit still.
Get support
Everything is easier with support. A therapist, a counselor, a spouse, a friend, or more than one. We're all different — you might find this easy or difficult. You might want to seek it right away, or maybe wait a bit. But almost everyone finds support helpful.
Food isn't the answer
Everything is easier with support. You might not want to seek it right away, but almost everyone finds support helpful.Eating can create demand for blood, as your digestive system goes to work. And right now, you need to focus your resources on other things. Eating is essential for life, of course, but it isn't a solution.
Drugs don't help either
You need your head clear. Exception: if you're unable to sleep or your anxiety is extreme, consult a physician. Don't self-medicate with over-the-counter pills. They might be the right thing for you, but always check with your doctor first.
Focus on love
Think of something or someone you love, remembering to include yourself in the list of candidates. At first this might be difficult, but in a short time, it will get easier. After all, this is what it's all about.
Practice recovering your focus
As you're thinking of what you love, the initial injury might pop back into your mind. When it does, acknowledge it, and notice it has returned, and return to thinking about someone or something you love.
Recognize the true source of the trouble now
While the trouble might have started with someone else's action, recognize that right now, you're the one responsible for the endless replays of the pain, and you can stop that. You're doing it and you can choose to do something else if you want to.
Over a few days, you'll probably find that the intervals between recollections of the injury increase. This is progress. It's your healing process at work. Acknowledge that and appreciate yourself for your ability to heal. TopNext Issue
Love the work but not the job? Bad boss, long commute, troubling ethical questions, hateful colleague? This ebook looks at what we can do to get more out of life at work. It helps you get moving again! Read Go For It! Sometimes It's Easier If You Run, filled with tips and techniques for putting zing into your work life. Order Now!
Your boss's comments about your work can make your day — or break it. When you experience a comment as negative or hurtful, you might become angry, defensive, withdrawn, or even shut down. When that happens, you're not at your best. What can you do if your boss seems intent on making every day a misery?
Serendipity in project management is rare, in part, because we're under too much pressure to see it. If we can reduce the pressure, wonderful things happen.
When you face obstacles, sometimes the path around or through them is difficult. Committing yourself to the path lets you focus all your energy on the path you've chosen.
We spend a lot of time and emotional energy in meetings, much of it engaged in any of dozens of ritualized games. Here's Part III of a little catalog of some of our favorites, and what we could do about them.
Sometimes our own desire not to have choices prevents us from finding creative solutions. Life can be simpler (if less rich) when we have no choices to make. Why do we accept the same tired solutions, and how can we tell when we're doing it?
I offer email and telephone coaching at both corporate and individual rates.
Contact me for details at rbrenner@ChacoCanyon.com
or (617) 491-6289, or toll-free in the continental US at (866) 378-5470.
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Public seminars
Managing Virtual Teams for Real Results
Managing global or dispersed teams is challenging — miscommunications, misunderstandings, and interpersonal conflict all thrive in the typical environment of the distributed team. And they're even more common in global teams, because of time-zone offsets and language and cultural differences. We'll inventory the challenges distributed and global teams face, and provide tools for anticipating and addressing them. The focus of this program is practical — attendees will learn concrete techniques for preventing and dealing with the problems that accompany global and distributed teams. Read more about this program. Here are some upcoming dates for this program:
Organizational Politics for People Who Hate Politics
Have you ever felt powerless to implement an important new idea? Have you ever been "blind-sided" at a meeting? Have you ever lost two good employees because you could find no way to keep them from attacking each other? These are some of the issues of organizational politics. Many of us have become enmeshed in them from time to time, but we've also known some people who seem to be able to engage and prosper. How is that done? We'll inventory the challenges of organizational politics, and provide tools for anticipating and addressing them. The focus of this program is practical — attendees learn concrete techniques for dealing with the problems that arise in workplace politics, while keeping their integrity intact. Read more about this program. Here are some upcoming dates for this program:
What do you do when your team can't make critical decisions? Or worse, when they make a decision, what do you do when they open it up again next week? Making good decisions and facilitating group decisions are both critical skills for project managers. In this revealing and interactive program, I demonstrate a model of decision-making that captures the internal conflicts we all feel when we make difficult decisions. With a better understanding of how we resolve conflicting priorities, we not only become more skilled at making decisions, but we learn how to make decisions that "stick." Read more about this program. Here's an upcoming date for this program:
The Politics of Meetings for People Who Hate Politics
There's a lot more to running an effective meeting than having the right room, the right equipment, and the right people. With meetings, the whole really is more than the sum of its parts. How the parts interact with each other and with external elements is as important as the parts themselves. And those interactions are the essence of politics for meetings. This program explores techniques for leading meetings that are based on understanding political interactions, and using that knowledge effectively to meet organizational goals. Read more about this program. Here's an upcoming date for this program:
Person-to-Person Communication for Project Managers
When we talk, listen, send or read emails, read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person. And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling hurt, and being confused. There are so many ways for things to go wrong that we could never learn how to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes their occurrence. In this very interactive program you'll learn a model of inter-personal communications that can help you stay out of the ditch. In those moments of intense involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive. Read more about this program. Here are some upcoming dates for this program:
Ever wonder if there isn't a better way to travel? Travel is essential, but the hassles of travel aren't. Read 202 Tips for Business Travel to learn how to convert business travel from a time-wasting hassle to a breeze. Revised and updated for 2008 with 101 new tips! Check it out!
Are you doing work you love? Are you less in love with the job? Bad boss, long commute, troubling ethical questions, hateful colleague? Read Go For It! Sometimes It's Easier If You Run to learn what we can do when we love the work but not the job. It helps you get moving again!
The key to managing virtual or global teams is creating a sense of team despite the obstacles of separation. Read my tips booklet, 303 Tips for Virtual and Global Teams, to learn how to make your virtual global team sing. Newly revised and updated for 2008 with 101 new tips! Check it out!
Are you managing a change effort that faces rampant cynicism, passive non-cooperation, or maybe even outright revolt? Read 101 Tips for Managing Change to learn how to plan and execute your change efforts to inspire real, passionate support. Check it out!
A Tip a Day arrives by email each business day. It's 20 to 30 words at most, and gives you a new perspective on the hassles and rewards of work life. Most tips also contain links to related articles. Free!
Do you ever wonder if all these meetings are really necessary? (They aren't) Or whether there isn't some better way to get this work done? (There is) Read 101 Tips for Effective Meetings to learn how to make meetings more productive — and more rare. Check it out!
Exchange your "personal trade secrets" — the tips, tricks and techniques that make you an ace — with other aces, anonymously. Visit the Library of Personal Trade Secrets.