Point Lookout
a free weekly publication of Chaco Canyon Consulting

Archive of Point Lookout for 2017

Reverse chronological order

Here are links to all previous issues of Point Lookout, a weekly email newsletter. Bookmark this page. Or browse this archive by topic. Subscribe now.

Firefighter lighting grass using a drip torchComing January 25: How to Get Out of Firefighting Mode: Part I
When new problems pop up one after the other, we describe our response as "firefighting." We move from fire to fire, putting out flames. How can we end the madness? Available here and by RSS on January 25.
FlamesAnd on February 1: How to Get Out of Firefighting Mode: Part II
We know we're in firefighting mode when a new urgent problem disrupts our work on another urgent problem, and the new problem makes it impossible to use the solution we thought we had for some third problem we were also working on. Here's Part II of a set of suggestions for getting out of firefighting mode. Available here and by RSS on February 1.

This page has links to articles from 2017. For other years:

January 18, 2017

Many different viewpoints make for many different choicesOn Differences and Disagreements
When we disagree, it helps to remember that our differences often seem more marked than they really are. Here are some hints for finding a path back to agreement.

January 11, 2017

Drawing the line between one category and the nextMeets Expectations
Many performance management systems include ratings such as "meets expectations," "exceeds expectations," and "needs improvement." Many find the "meets" rating demoralizing. Why?

January 4, 2017

Lt. Gen. Donald Kutyna, Ret., when he was Commander of the U.S. Space CommandMore Obstacles to Finding the Reasons Why
Retrospectives — also known as lessons learned exercises or after-action reviews — sometimes miss important insights. Here are some additions to our growing catalog of obstacles to learning.

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