Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 7, Issue 10;   March 7, 2007: How to Tell If You Work for a Nanomanager

How to Tell If You Work for a Nanomanager

by

By now, we've all heard of micromanagers, and some have experienced micromanagement firsthand. Some of us have even micromanaged others. But there's a breed of micromanagers whose behavior is so outlandish that they need a category of their own.
Captain William Bligh

William Bligh, Captain of HMS Bounty, which experienced a mutiny on April 28, 1789. Illustration from A Voyage to the South Sea, his book on the subject. Courtesy Project Gutenberg, the oldest producer of
free ebooks on the Internet.

If you think you might be working for a micromanager, but you aren't sure, count yourself lucky, because when your boss is a micromanager, there's absolutely no doubt. Um, wait, there is some doubt — your boss might be a nanomanager. Nanomanagers are about a thousand times worse. They do most of what micromanagers do, but they do it more often, and way better. Here's a little catalog of what it takes to be a nanomanager.

  • Has open door policy, but the door in question is yours.
  • For any task, specifies precisely how and by-when.
  • When you can't do the how or you miss the by-when for a task, determines the how and the by-when of determining the new how and the new by-when.
  • Does the things you're supposed to do, but still insists that you do them too.
  • Is too busy doing your job to pay any attention to own job.
  • Can't tolerate incompetent subordinates.
  • Can't tolerate competent subordinates.
  • Demands the impossible.
  • Is clueless about difference between what's possible and what's not.
  • Doesn't understand — and therefore rejects — all explanations of why the impossible is impossible.
  • Blames subordinates for all failures.
  • Claims responsibility for all successes.
  • Sees no need to recognize contributions of subordinates, since there aren't any.
  • Makes Captain Queeg and Captain Bligh look like management geniuses.
  • Has fingers in everything, but has no idea where anything stands.
  • Demands next status report before previous status report is completed.
  • Claims all assignments are clear and unambiguous.
  • Won't supply clear answers to questions about ambiguous assignments.
  • Corrects the way you ask clarifying questions about ambiguous assignments.
  • Has said, "I don't like surprises," but gets obvious thrills from surprising subordinates.
  • Nanomanagers are like
    micromanagers, but about
    1000 times worse
    Is isolated from peers, with possible exception of other nanomanagers.
  • Changes directions frequently, but doesn't necessarily inform subordinates.
  • When contradicted by Reality, or by own boss, claims never to have said or believed what was contradicted.
  • Can't always resist the urge to tell subordinates how to use the phone system.
  • Doesn't actually know how to use the phone system.
  • Sits in on meetings chaired by subordinates, saying, "Pretend I'm not here," then hijacks the meeting.
  • Insists on signing off on all decisions of subordinates, and regularly rejects some.
  • Countermands decisions of subordinates, then makes same decisions a few days later.
  • Can't always coherently explain what was wrong with rejected decisions.
  • Never takes vacation.
  • Does get sick from time to time, but comes to work anyway, saying, "I'm needed."
  • Takes sick days only for major surgery, and then only while still anesthetized.
  • Periodically tries to build rapport with subordinates, by stopping by for friendly, relaxed chats, but only when hard deadline is imminent.
  • Strenuously denies micromanaging anyone, ever.

There's more, but do I have to spell it out for you? (Just kidding.) Go to top Top  Next issue: Trying to Do It Right the First Time Isn't Always Best  Next Issue

For a survey of tactics for managing pressure, take a look at the series that begins with "Managing Pressure: Communications and Expectations," Point Lookout for December 13, 2006.

For more about micromanagement, see "When Your Boss Is a Micromanager," Point Lookout for December 5, 2001; "There Are No Micromanagers," Point Lookout for January 7, 2004; "Are You Micromanaging Yourself?," Point Lookout for November 24, 2004; "Reverse Micromanagement," Point Lookout for July 18, 2007; and "Lateral Micromanagement," Point Lookout for September 10, 2008.

303 Secrets of Workplace PoliticsIs every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info

Your comments are welcome

Would you like to see your comments posted here? rbrenOIdlvMKNQtFuSZdIner@ChachpsYZcAgMkRGzRpHoCanyon.comSend me your comments by email, or by Web form.

About Point Lookout

Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.

Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.

Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.

Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.

Related articles

More articles on Workplace Politics:

Beatty Pennsylvania broad axTop Ten Signs of a Blaming Culture
The quality of an organization's culture is the key to high performance. An organization with a blaming culture can't perform at a high level, because its people can't take reasonable risks. How can you tell whether you work in a blaming culture?
The Panzerkampfwagen VIII, a German World War II super-heavy tankWhy There Are Pet Projects
Pet projects are common in organizations, including organizations with healthy and mature planning processes. They usually consume resources at levels beyond what the organization intends, which raises the question of their genesis: Where do pet projects come from?
An inflatable aircraft of the U.S. Ghost Army in World War IIActive Deceptions at Work
Among the vast family of workplace deceptions, those that involve presenting fiction as reality are among the most exasperating, because we sometimes feel fooled or gullible. Lies are the simplest example of this type, but there are others, and some are fiendishly clever.
A studio publicity photo of Alfred HitchcockSuspense Is Not Your Friend
Most of us have to talk to other people at work. Whether to peers, subordinates, or superiors, sometimes we must convey information that can be complicated when delivered in full detail. To convey complicated ideas effectively, avoid suspense.
A clockThe Artful Shirker
Most people who shirk work are fairly obvious about it, but some are so artful that the people around them don't realize what's happening. Here are a few of the more sophisticated shirking techniques.

See also Workplace Politics and Managing Your Boss for more related articles.

Forthcoming issues of Point Lookout

Balancing talk time and the value of the contributionComing March 29: Virtual Blowhards
Controlling meeting blowhards is difficult enough in face-to-face meetings, but virtual meetings present next-level problems, because techniques that work face-to-face are unavailable. Here are eight tactics for controlling virtual blowhards. Available here and by RSS on March 29.
kudzu enveloping a Mississippi landscapeAnd on April 5: Listening to Ramblers
Ramblers are people who can't get to the point. They ramble, they get lost in detail, and listeners can't follow their logic, if there is any. How can you deal with ramblers while maintaining civility and decorum? Available here and by RSS on April 5.

Coaching services

I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrengDaHstLJRWuUtXgpner@ChacHRRyCEojuFSjkUHfoCanyon.com or (617) 491-6289, or toll-free in the continental US at (866) 378-5470.

Get the ebook!

Past issues of Point Lookout are available in six ebooks:

Reprinting this article

Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500 words in your inbox in one hour. License any article from this Web site. More info

Public seminars

Changing How We Change: The Essence of Agility
MasteChanging How We Change: The Essence of Agilityry of the ability to adapt to unpredictable and changing circumstances is one way of understanding the success of Agile methodologies for product development. Applying the principles of Change Mastery, we can provide the analogous benefits in a larger arena. By exploring strategies and tactics for enhancing both the resilience and adaptability of projects and portfolios, we show why agile methodologies are so powerful, and how to extend them beyond product development to efforts of all kinds. Read more about this program. Here are some upcoming dates for this program:

Conflict Resolution Skills for Leaders
ConflConflict Resolution Skills for Leadersict is inherent in collaborative work. When conflict is constructive, it produces better outcomes. When it's destructive, it can be an insurmountable obstacle to success. In this program, we explore the connections between the outcomes of collaboration and conflict in both of its forms. And we emphasize the skills needed most by leaders. The leader's task is to manage conflict so as to ensure that the group achieves its objective with its capacity to collaborate intact, or even enhanced. Rick Brenner shows team leaders and team sponsors the techniques they need to manage team conflict for relationship safety and better outcomes. Read more about this program. Here's an upcoming date for this program:

Influencing Outcomes Without Authority
Your Influencing Outcomes Without Authorityability to influence others — whether upward, downward, laterally, or within a team — always depends on both the quality of your relationships with the people you influence, and on your perception and their perception of your personal power. In this program, Rick Brenner shows you the techniques for making things happen not by using formal organizational power, but by using informal, personal power. Read more about this program. Here's an upcoming date for this program:

Strategies for Leading Teams in Hard Times
When Strategies for Leading Teams in Hard Timesa project team is on task, the contributions of leaders are important, and little noticed. Sometimes the team encounters unexpected difficulty, or requirements change, or budgets are reduced, or any of a number of other things might happen. In these cases, the leader must make or facilitate decisions about how to respond or how to revise the plan. We get through it somehow. Hard times are something else altogether. Despondency, disillusionment, resource shortages, unexpected and severe failure of the plan, and toxic conflict can erode morale. How can leaders deal with such situations? Read more about this program. Here's an upcoming date for this program:

Strategies for Technical Debt: A Workshop for Enterprise Leaders
TechnTechnical Debt Management for Enterprise Leadersical debt is more than mere IT jargon. It's a metaphor that refers to the accumulation of technical artifacts that really ought to be retired, replaced, rewritten, re-implemented, or, if absent, created. We can find technical debt in almost any system, including those that seem to be working well. So what's the problem? The problem is the "interest charges." Systems carrying technical debt are more difficult to maintain, more difficult to extend or enhance, and more difficult to use, than they would be if we "retired" the debt. This engaging and eye-opening program points the way to a path that leads your organization out of technical debt, to make it more adaptable, more transformable, and more agile. Read more about this program. Here's an upcoming date for this program:

Creating High Performance Virtual Teams
Many Creating High Performance Virtual Teamspeople experience virtual teams as awkward, slow, and sometimes frustrating. Even when most team members hail from the same nation or culture, and even when they all speak the same language, geographic dispersion or the presence of employees from multiple enterprises is often enough to exclude all possibility of high performance. The problem is that we lead, manage, and support virtual teams in ways that are too much like the way we lead, manage, and support co-located teams. In this program, Rick Brenner shows you how to change your approach to leading, managing, and supporting virtual teams to achieve high performance using Simons' Four Spans model of high performance. Read more about this program. Here's an upcoming date for this program:

The Race to the South Pole: Ten Lessons for Project Managers
On 14The Race to the Pole: Ten Lessons for Project Managers December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough, but to organizational leaders, business analysts, project sponsors, and project managers, the story is fascinating. Lessons abound. Read more about this program. Here's an upcoming date for this program:

Follow Rick

Send email or subscribe to one of my newsletters Follow me at LinkedIn Follow me at Twitter, or share a tweet Follow me at Google+ or share a post Subscribe to RSS feeds Subscribe to RSS feeds
Please donate!The message of Point Lookout is unique. Help get the message out. Please donate to help keep Point Lookout available for free to everyone.
21st Century Business TravelAre your business trips long chains of stressful misadventures? Have you ever wondered if there's a better way to get from here to there relaxed and refreshed? First class travel is one alternative, but you can do almost as well (without the high costs) if you know the tricks of the masters of 21st-century e-enabled business travel…

Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.

303 Secrets of Workplace PoliticsIs every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics!
303 Tips for Virtual and Global TeamsLearn how to make your virtual global team sing.
My free weekly email newsletter gives concrete tips and suggestions for dealing with the challenging but everyday situations we all face.
A Tip A DayA Tip a Day arrives by email, or by RSS Feed, each business day. It's 20 to 30 words at most, and gives you a new perspective on the hassles and rewards of work life. Most tips also contain links to related articles. Free!
101 Tips for Effective MeetingsLearn how to make meetings more productive — and more rare.
Exchange your "personal trade secrets" — the tips, tricks and techniques that make you an ace — with other aces, anonymously. Visit the Library of Personal Trade Secrets.