In workplace politics, attackers sometimes prevail even when the attacks are specious, and even when the attacker's job performance is substandard. Why are attacks so effective, and how can targets respond effectively?
oxic political environments are unhealthy places to work. If you find yourself in one, consider moving on. If you do decide to stay, you'd best learn how to survive there. One set of required skills is the ability to understand, repel and thrive on political attacks.
HMS Latimer during her first cable-laying run from Shanklin to Cherbourg, August 10, 1944, in support of Operation PLUTO (Pipe-Line Under The Ocean). Allied operations after the Normandy landings required over a million gallons of gasoline each day, all of it delivered through the beachhead. As early as 1942, the Allies recognized that tanker delivery would probably be unsafe. Instead, they constructed pipelines across the English channel, using flexible pipe unspooled like undersea cable from vessels like the Latimer and others.
PLUTO is an outstanding example of the advantage that planning confers on the attacker. The defenders assumed that fuel would be delivered by conventional means, and although they were unprepared to disrupt even a conventional delivery system, PLUTO was beyond anything they imagined. In workplace politics, attackers can use the quiet time prior to the attack to plan actions to which the target cannot develop effective responses in the time available. Photo courtesy Isle of Wight.
A political attack differs from other challenges in its intent, which is usually disruption of the target's career. It can come in many forms, including criticism, innuendo, rumor, budget cuts, termination, resource appropriation, and character assassination.
Since political attacks are so often based on lies or unsubstantiated allegations, a natural question arises: Why are they so often successful? The answer, I believe, lies in the nature of Attack itself. Attack confers advantages upon attackers, independent of the particular tools used.
Here's Part I of a survey of the attributes of attack that make it so effective, emphasizing the general properties of attacks.
Planning
Because the attacker knows about the attack in advance, attack planning is almost certainly part of the attacker's approach. Because the target usually prefers to attend to business rather than politics, targets tend not to plan their responses to political attacks. Sadly, planned actions are usually more effective than unplanned actions.
You might not relish politics, but if you've decided to remain in a politically toxic environment, you'll be engaging in attack/response exchanges. Have plans. Study potential attackers. Know how they operate: their assets and their weaknesses.
Use of surprise
Surprise is almost inherent in a first attack; it's almost precluded in a response to an attack. Surprise confers advantage because it usually creates disorientation in the target, and disorientation leads to an uncoordinated and ineffective response.
It's tempting to just stick to your job, and ignore the possibility of attack. But if you suspect a political attack might come, prepare for it. Find ways to limit the disorientation that usually results from a surprise attack. Determine where you're vulnerable, where and when the attack might occur, and prepare to respond if attacked.
Control of tempo
It's tempting to just stick to your job, and ignore the possibility of attack, but you'll do better if you prepare
The tempo of an exchange is its characteristic rhythm — the rough periodicity of attack and response. The attacker who sets the tempo can keep the target off balance. While the target is absorbing one attack, and formulating or executing a response, the sophisticated attacker launches yet another attack, thus preventing effective response to the first. Repeating this pattern, the advantage of the attacker steadily grows, while the target sinks ever deeper into the mire.
Once attacked, effective response must accomplish two things. You must respond to the attack, and you must counter-attack, at a time and in a venue for which the attacker is ill prepared. Seizing the initiative and controlling the tempo are critical to survival.
In Part II, we'll examine how attackers choose attacks for their own advantage. TopNext Issue
Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 101 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. Order Now!
To solve problems, we change existing policies or processes, or we create new ones. We try to make things better and sometimes we actually succeed. More often, we create new problems — typically, for someone else.
When we offer a contribution to a discussion, and everyone ignores it and moves on, we sometimes feel that our contribution has "plopped." We feel devalued. Rarely is this interpretation correct. What is going on?
If you're a manager who micromanages, you're probably trying as best you can to help your organization meet its responsibilities. Still, you might feel that people are unhappy — that whatever you're doing isn't working. There is another way.
Many conversations follow identifiable patterns. Recognizing those patterns, and preparing yourself to deal with them, can keep you out of trouble and make you more effective and influential.
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Have you ever felt powerless to implement an important new idea? Have you ever been "blind-sided" at a meeting? Have you ever lost two good employees because you could find no way to keep them from attacking each other? These are some of the issues of organizational politics. Many of us have become enmeshed in them from time to time, but we've also known some people who seem to be able to engage and prosper. How is that done? We'll inventory the challenges of organizational politics, and provide tools for anticipating and addressing them. The focus of this program is practical — attendees learn concrete techniques for dealing with the problems that arise in workplace politics, while keeping their integrity intact. Read more about this program. Here's an upcoming date for this program:
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When we talk, listen, send or read emails, read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person. And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling hurt, and being confused. There are so many ways for things to go wrong that we could never learn how to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes their occurrence. In this very interactive program you'll learn a model of inter-personal communications that can help you stay out of the ditch. In those moments of intense involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive. Read more about this program. Here are some upcoming dates for this program:
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oxic political environments are unhealthy places to work. If you find yourself in one, consider moving on. If you do decide to stay, you'd best learn how to survive there. One set of required skills is the ability to understand, repel and thrive on political attacks.
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Next IssueIs every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 101 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. Order Now!
Illegal Dumping
When All Your Options Are Bad
Plopping
There Are No Micromanagers
Patterns of Everyday Conversation
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Projects never go quite as planned. We expect that, but we don't expect disaster. How can we get better at spotting disaster when there's still time to prevent it? How to Spot a Troubled Project Before the Trouble Starts is filled with tips for executives, senior managers, managers of project managers, and sponsors of projects in project-oriented organizations. Order by 30 Nov 2008 to receive it at a special price: . Save USD 2.00! Check it out!
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Are you doing work you love? Are you less in love with the job? Bad boss, long commute, troubling ethical questions, hateful colleague? Read Go For It! Sometimes It's Easier If You Run to learn what we can do when we love the work but not the job. It helps you get moving again!
The key to managing virtual or global teams is creating a sense of team despite the obstacles of separation. Read my tips booklet, 303 Tips for Virtual and Global Teams, to learn how to make your virtual global team sing. Newly revised and updated for 2008 with 101 new tips! Check it out!
Are you managing a change effort that faces rampant cynicism, passive non-cooperation, or maybe even outright revolt? Read 101 Tips for Managing Change to learn how to plan and execute your change efforts to inspire real, passionate support. Check it out!
A Tip a Day arrives by email, or by Yahoo! Widget, each business day. It's 20 to 30 words at most, and gives you a new perspective on the hassles and rewards of work life. Most tips also contain links to related articles. Free!
Do you ever wonder if all these meetings are really necessary? (They aren't) Or whether there isn't some better way to get this work done? (There is) Read 101 Tips for Effective Meetings to learn how to make meetings more productive — and more rare. Check it out!
