At work, many discussions — especially discussions in meetings — are actually informal debates. They're informal because they lack specified structure. We exchange views, usually seeking resolutions that satisfy everyone. There are rules governing the exchange, but they're rarely explicit, and even when they are explicit, we usually regard them as common sense and social custom.
Sometimes a participant comments about the propriety of a contribution. For example, Malcolm might object to Teresa's assertion by saying, "How does that square with what you said about this last month?" Malcolm is demanding that Teresa's current position be consistent with a prior position. In his attempt to prevail in the current informal debate, Malcolm is invoking a previously unstated "rule" regarding positional consistency. He has entered the meta-debate: the debate about the rules of debate.
Certainly it's reasonable to wonder about positional inconsistencies. Inquiring about them must be permissible if we want to achieve clarity and enhance understanding. However, we often make such inquiries not in pursuit of understanding, but in pursuit of debate victories — to "score points." It's the intention to score points that distinguishes honest inquiry from meta-debate.
Other patterns of meta-debate include calling out one's debate partner for these unfair tactics:
- Using rhetorical fallacies
- Using abusive, insulting, or inappropriate language
- Characterizing or labeling a debate partner, instead of directly addressing the issue
- Raising issues that defocus the discussion
- Raising one's voice
- Using intimidation tactics
- Citing powerful people as "proof" of an assertion's validity
Such tactics are often destructive, whether employed intentionally, or out of ignorance or negligence. But calling out one's debate partners for using these tactics is probably counterproductive. Calling out one's debate partners
for using these tactics is
probably counterproductiveTo anyone who used these tactics out of ignorance or negligence, identifying the tactic can feel like an accusation or personal criticism. Some might respond defensively. The person who uses these tactics intentionally is even more likely to respond defensively.
Prevention, in the form of general education about informal debate, is usually more constructive. Include guidelines for fair debate in communications training, or in a team's behavioral norms. Or recruit a neutral facilitator who knows how to keep a group discussion respectful.
But what if someone uses unfair tactics? If you're a bystander or facilitator — not directly involved in the exchange — you're in the best position to act. For bystanders or facilitators, identifying unfair tactics isn't really meta-debate, because they aren't participating. They can intervene, saying that they believe that someone has used unfair tactics, and describing what they saw or heard. They can ask that the parties to agree to debate fairly, to ensure that they arrive at a conclusion that has a sound foundation. If you're directly engaged in the debate yourself, ask a bystander for help.
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More articles on Conflict Management:
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- When assessing the validity of problem solutions, we regard them as more valid if their discovery stories are logical, than we would if they're less than logical. This can lead to erroneous assessments, because the discovery story is not the solution. Available here and by RSS on August 2.
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speak the same language, geographic dispersion or the presence of employees from multiple enterprises
is often enough to exclude all possibility of high performance. The problem is that we lead, manage,
and support virtual teams in ways that are too much like the way we lead, manage, and support co-located
teams. In this program, Rick Brenner shows you how to change your approach to leading, managing, and
supporting virtual teams to achieve high performance using Simons' Four Spans model of high performance.
Read more about this program. Here's a date for this
- Baci Grill, 134 Berlin
Road, Berlin, CT 06416: September 19,
Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- Baci Grill, 134 Berlin Road, Berlin, CT 06416: September 19, Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
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As historical drama, why this happened is interesting enough, but to organizational leaders, business
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more about this program. Here's a date for this program:
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Rocky Hill, CT 06067: September 20,
Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
- CTCPA, 716 Brook Street, Rocky Hill, CT 06067: September 20, Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
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