Getting Around Hawthorne

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Doorknob Disclosures and Bye-Bye Bombshells

A doorknob disclosure is an uncomfortable, painful or embarrassing revelation offered at the end of a meeting or conversation, usually by someone who's about to exit. When we learn about bad news in this way, we can feel frustrated and trapped. How can we respond effectively?

Critical Thinking and Midnight Pizza

When we notice patterns or coincidences, we draw conclusions about things we can't or didn't directly observe. Sometimes the conclusions are right, and sometimes not. When they're not, organizations, careers and people can suffer. To be right more often, we must master critical thinking.

Appreciate the Moment

Often, we focus our awareness where we aren't or when we aren't. Whether we're in a heated meeting, or blowing out the candles of a birthday cake, being fully present can make our experiences more positive and memorable. Why are we so often someplace else? When we are, how can we come back? Or better, how can we stay fully present when we want to?

Take Any Seat: Part I

When you attend a meeting, how do you choose your seat? Whether you chair or not, where you sit helps to determine your effectiveness and your stature during the meeting. Here are some tips for choosing your seat strategically.

Films Not About Project Teams: Part I

Here's part one of a list of films and videos about project teams that weren't necessarily meant to be about project teams. Most are available to borrow from the public library, and all are great fun.

See also Personal, Team and Organizational Effectiveness for more related articles.

• Get 2001-2002 in Geese Don't Land on Twigs (PDF, )
• Get 2003-2004 in Why Dogs Wag Their Tails (PDF, )
• Get 2005-2006 in Loopy Things We Do (PDF, )
• Get all of the first six years (2001-2006) in Six Years of Point Lookout (PDF, )

Available in early 2009: 2007-2008.

Managing Virtual Teams for Real Results

Managing global or dispersed teams is challenging — miscommunications, misunderstandings, and interpersonal conflict all thrive in the typical environment of the distributed team. And they're even more common in global teams, because of time-zone offsets and language and cultural differences. We'll inventory the challenges distributed and global teams face, and provide tools for anticipating and addressing them. The focus of this program is practical — attendees will learn concrete techniques for preventing and dealing with the problems that accompany global and distributed teams. Read more about this program. Here are some upcoming dates for this program:

• Download to
  your calendarSinclair Community College, Dayton, Ohio: September 16, Monthly Meeting, Dayton Miami Valley Chapter of the Project Management Institute.
   
• Download to
  your calendarWherever you are: it's a teleseminar: November 6, Teleseminar, Computer Aid, Inc. (CAI). Register now.
   

Organizational Politics for People Who Hate Politics

Have you ever felt powerless to implement an important new idea? Have you ever been "blind-sided" at a meeting? Have you ever lost two good employees because you could find no way to keep them from attacking each other? These are some of the issues of organizational politics. Many of us have become enmeshed in them from time to time, but we've also known some people who seem to be able to engage and prosper. How is that done? We'll inventory the challenges of organizational politics, and provide tools for anticipating and addressing them. The focus of this program is practical — attendees learn concrete techniques for dealing with the problems that arise in workplace politics, while keeping their integrity intact. Read more about this program. Here are some upcoming dates for this program:

• Download to
  your calendarWherever you are: it's a teleseminar: October 22, Teleseminar, Computer Aid, Inc. (CAI). Register now.
   
• Albany, New York: January 21, 2009, Dinner Meeting, Upstate New York Chapter of the Project Management Institute. Register now.
   

The Politics of Meetings for People Who Hate Politics

There's a lot more to running an effective meeting than having the right room, the right equipment, and the right people. With meetings, the whole really is more than the sum of its parts. How the parts interact with each other and with external elements is as important as the parts themselves. And those interactions are the essence of politics for meetings. This program explores techniques for leading meetings that are based on understanding political interactions, and using that knowledge effectively to meet organizational goals. Read more about this program. Here's an upcoming date for this program:

• Download to
  your calendarBedford, Massachusetts: January 20, 2009, Monthly Meeting, Boston SPIN.
   

Person-to-Person Communication for Project Managers

When we talk, listen, send or read emails, read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person. And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling hurt, and being confused. There are so many ways for things to go wrong that we could never learn how to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes their occurrence. In this very interactive program you'll learn a model of inter-personal communications that can help you stay out of the ditch. In those moments of intense involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive. Read more about this program. Here are some upcoming dates for this program:

• Richmond, Virginia (West End): February 18, 2009, Monthly Meeting, Central Virginia Chapter of The Project Management Institute. Register now.
   
• Richmond, Virginia (South End): February 19, 2009, Monthly Meeting, Central Virginia Chapter of The Project Management Institute. Register now.