Have you ever encountered a pumper at work? Someone who seems overly inquisitive about matters political, but never seems to offer any information of value in return? Your answers never satisfy, and questions come one after the other: "What did you think of how they let Grant go? Who's next? Heard anything about the reorg?" It never ends.
Most of us consider pumpers to be pests. Some of them are just that, and nothing more. But sometimes, the matter is more serious. Pumpers can be politically dangerous.
Some pumpers are engaged in the dark side of workplace politics, either enthusiastically, or with naiveté or ignorance, or out of fear or extortion. When one of these pumpers targets you, the problem isn't finding the best response — it's finding the least bad response.
If you sense that you're being pumped, you might consider asking about it directly, if you feel safe enough to ask. Usually, though, a pumper's intentions are clear, and openness isn't really an option. What then?
Sophisticated pumpers first prime the pump. They offer information, usually unbidden, to gain trust. The less sophisticated offer no prepayment. They're easier to identify, but still potentially dangerous.
Stonewalling isn't an option. Stonewalling a pumper who's acting on behalf of someone with organizational power over you marks you as a non-cooperator, or even part of the opposition. Offering something is better than offering nothing.
Cooperating enthusiastically is also unwise. If you provide useful information, you might be one of the only sources for it. If the pumper is concealing his or her client, which could indicate lack of trust, trusting the pumper is risky. If you're in, you want to be all the way in, and if you aren't trusted, you aren't in. That's why providing rare information could be risky, especially if the pumper's client considers what you provided to be harmful.
Most of us consider pumpers to
be little more than pests, but
pumpers can be politically dangerousA middle course is probably less risky. In utmost confidence, of course, offer information that many people have. That way it can't be traced to you as the sole or likely source. Ideally, you convey information that the pumper already has confirmed. Although it's of no value to the pumper, it establishes you as a reliable if naïve cooperator who believes that the information is valuable. True pumpers won't tell you that what you've told them is worthless, because they don't want to reveal that they already know it. They'll express gratitude, assuring you that your confidence will be respected. After a few incidents like this, the pumper will probably stop pumping you, because you will have demonstrated that you're fairly harmless, and not valuable as a resource.
Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info
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More articles on Workplace Politics:
- Workplace Politics Is Not a Game
- We often think about "playing the game" — either with relish or repugnance. Whatever
your level of skill or interest, you'll do better if you see workplace politics as it is. It is not a game.
- On Organizational Coups d'Etat
- If your boss is truly incompetent, or maybe even evil, organizing a coup d'etat might have crossed
your mind. In most cases, it's wise to let it cross on through, all the way. Think of alternative ways out.
- About Workplace Hugs
- In the past twenty years in the United States, we've changed from a relatively hug-free workplace culture
to one that, in some quarters, seems to be experiencing a hugging tsunami. Knowing how to deal with
hugging is now a valuable skill.
- When Your Boss Conveys Misinformation
- When your boss misspeaks — innocently, as opposed to deviously — what should you do? Corrections
are not always welcome, but failing to offer corrections can be equally dangerous. How can you tell
what to do?
- Why We Don't Care Anymore
- As a consultant and coach I hear about what people hate about their jobs. Here's some of it. It might
help you appreciate your job.
Forthcoming issues of Point Lookout
- Coming June 28: Tackling Hard Problems: I
- Hard problems need not be big problems. Even when they're small, they can halt progress on any project. Here's Part I of an approach to working on hard problems by breaking them down into smaller steps. Available here and by RSS on June 28.
- And on July 5: Tackling Hard Problems: II
- In this Part II of our look at solving hard problems, we continue developing properties of the solution, and look at how we get from the beginning to the end. Available here and by RSS on July 5.
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenwdljwWNRSoenDljDner@ChacBLeuTiBpQcMsrkJboCanyon.com or (617) 491-6289, or toll-free in the continental US at (866) 378-5470.
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- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program. Here are some upcoming dates for this program:
- Creating High Performance Virtual Teams
- Many people experience virtual teams as awkward, slow, and sometimes
frustrating. Even when most team members hail from the same nation or culture, and even when they all
speak the same language, geographic dispersion or the presence of employees from multiple enterprises
is often enough to exclude all possibility of high performance. The problem is that we lead, manage,
and support virtual teams in ways that are too much like the way we lead, manage, and support co-located
teams. In this program, Rick Brenner shows you how to change your approach to leading, managing, and
supporting virtual teams to achieve high performance using Simons' Four Spans model of high performance.
Read more about this program. Here's an upcoming date
for this program:
- Baci Grill, 134 Berlin
Road, Berlin, CT 06416: September 19,
Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- Baci Grill, 134 Berlin Road, Berlin, CT 06416: September 19, Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- The Race to the South Pole: Ten Lessons for Project Managers
- On 14 December 1911, four men led by Roald
Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen
had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished.
As historical drama, why this happened is interesting enough, but to organizational leaders, business
analysts, project sponsors, and project managers, the story is fascinating. Lessons abound. Read
more about this program. Here's an upcoming date for this program:
- CTCPA, 716 Brook Street,
Rocky Hill, CT 06067: September 20,
Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
- CTCPA, 716 Brook Street, Rocky Hill, CT 06067: September 20, Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.