101 Tips for Managing Change

Hiring a consultant Skip to the Details:
How To Ordermight give you someone to blame, but blaming someone else might not be protection enough. The best protection is success. Here's a new look at approaches that the best change leaders use to inspire and lead the people of their organizations to new ways of working.

Change managers everywhere face similar challenges, no matter what the size of their organizations. And there's plenty of help available, though much of it is either too abstract or very cook-booky. 101 Tips for Managing Change gives you a way to learn from the experience of others without having to read a 200-page book full of theory and evidence.

In my own experience and training, and in working with clients, I've learned a lot about what works and what doesn't when we try to change. Some of what I've learned is just good practice and has appeared in the literature over the years. But much is new, developed in response to the rapid structural and technological change that has swept through today's office.

This tip book is different from many other guides for dealing with Change. Unlike others, it provides

• Suggestions for changing the way you experience Change yourself, to help you keep your focus on the Change effort.
• Ideas you can use not only to resolve difficulties that can arise, but also to avoid problems in the first place.
• Insights that help you understand the systemic sources of difficulties in Change efforts.

Some sample tips

Here's a sample:

Be honest about whether or not the change effort is elective

Management's need to project an image of stability and control can sometimes manifest itself as a desire to position all Change efforts as elective, even when they're forced upon the organization by competitive or threatening factors external to the organization. Because positioning Change efforts as elective when they are not fools no one, you can avoid stimulating resistance and cynicism by being honest about whether the change effort is elective or not.

Labeling people makes trouble

Labeling people as "resisters" or "supporters" or "passives" or any of the other terms associated with the change tends to dehumanize people. Labeling is a divisive tactic that reduces your effectiveness as a change manager.

Speak plainly

New buzzwords, acronyms, abbreviations, jargon and other "in-talk" introduce barriers between the change manager and the larger population. Find plain-language names for new concepts.

Table of contents

Here's a chapter-by-chapter summary of what you'll find in this book.

Click the folder icons to reveal (or hide) individual chapter content summaries, or:

• Reveal All
• Hide All

What readers say

Here's a sample of reader's comments:

• You're stuff is brilliant! And — Thank you for sharing these ideas.
• You and Scott Adams both secretly work here, right?
• The articles are great, I enjoy getting them, and you always have something very interesting to say, or good points to raise.
• I really enjoy my weekly newsletters. I appreciate that the newsletter is a quick read and is much more intellectually stimulating than, say, reading a Dilbert cartoon.
• You fill a need that went unmet — a sort of Dr. Phil for Management!
• I have found your articles extremely accurate, inspiring and applicable to day-to-day. You have a great writing style and the lessons that you have shared with us are invaluable.
• More

Designed for busy people

Most of us have way too much to do to find much time to read. And the time we do have is broken up into small chunks. We need the knowledge, but too often, we don't have time to get it, and we can't wade through 15-page chapters that lay out lengthy discussions.

Knowledge products from Chaco Canyon Consulting are designed with busy people in mind. Here are some features that make reading our e-books fast and convenient.

They're available on line

It's fun to go to a bookstore, but you have to find the time to go to the store, find what you want, wait in line to pay for it, and get back from the store. For some of us, all that time is a challenge.

With our knowledge products, you browse for your selection on line, and pay for it quickly and easily through ClickBank. You can do it anywhere that has an Internet connection.

Instant downloads

With some on-line stores, you have to wait for an email message with download instructions. The wait can be brief, but sometimes it's a day or so.

With our knowledge products, receive download instructions instantly. After you select an item, you can have it in your possession in minutes.

Universal data formats

To use some on-line knowledge products, even those you download, you need a computer or mobile device, or worse—a computer with a specific operating system.

Our knowledge products are available in near-universal formats—either hypertext (like this document you're reading right now), or Acrobat (PDF), or MP3. You can use them with any computer or device that supports the format of that product (either hypertext, PDF or MP3).

Written for busy people

Most business books are about 200-250 pages, with about 10 chapters. I don't know about you, but I don't have time to read a 225-page book cover-to-cover. There are lots of folks like us—that's why there's such a booming market in book condensations.

Our ebooks cut out that middle step. They're designed to be read by people who don't have time for the typical business book. Our tip books consist of short paragraphs, two- to four sentences per tip. Each tip has a headline in bold. You can easily scan the book for tips that seem relevant to you and read only those. Read in any order, and read them in short sittings.

We use hyperlinks

Most books, even e-books, are meant to be read off-line. Because they stand alone, they contain material that you might not want to see.

Our ebooks assume that you have the Internet nearby. If you want background material on a point we've made, just click. And some of our hyperlinks link to other places in the e-book itself, to help you tie things together is you read.

Details and how to order

After your purchase is approved, ClickBank presents a page that contains a link to a page where you can download your item immediately. You can load it onto your computer or mobile device, or print it. Your satisfaction is guaranteed by ClickBank's return policy.

Price: per copy.

Call for volume or site license pricing at the phone number below.