What Readers Say

People write to me about my newsletter, Point Lookout, and about my ebooks and tip books. At last count, Point Lookout had just over 2000 subscribers worldwide. Most are in the U.S., but about a third are elsewhere, on every continent (except Antarctica) and in dozens of nations. Many subscribe by RSS feed, and of course, their numbers and identities are unknown to me.

My ebooks and tip books cover similar topics — how we work together, and how we don't. Here's a sampling of some of the comments I've received:

Your stuff is brilliant! And — Thank you for sharing these ideas.
I really enjoy your articles, and I want to let you know what a wonderful thing you're doing by putting them out there every week. I love your topics, your writing style, and your insight into both workplace challenges and what we can do about them. How you do it, and how you do it so consistently, are both mysteries to me. I recommend your newsletter to anyone who wants to know more about how to be a human being among other human beings and wants concrete steps to take now to do their part in dismantling the walls we build between each other. You are a gift.
Each time I read one of your articles, I get some excellent information to help me in my life and my immediate concerns in my job. Thanks for that! — Jim Hayes, City of Hoover, Alabama, Public Safety IT
You and Scott Adams both secretly work here, right?
The articles are great, I enjoy getting them, and you always have something very interesting to say, or good points to raise.
I really enjoy my weekly newsletters. I appreciate that the newsletter is a quick read and is much more intellectually stimulating than, say, reading a Dilbert cartoon.
You fill a need that went unmet — a sort of Dr. Phil for Management!
I have found your articles extremely accurate, inspiring and applicable to day-to-day. You have a great writing style and the lessons that you have shared with us are invaluable.
I'd like to cast my vote for the value of your work, and especially the wonderful way you publicize it by making a lot of it available to the whole community gratis! I've sent many a Point Lookout newsletter to my colleagues and supervisors — sometimes with very good effect!
You are an outstanding example of an Individual who is willing to contribute more than you consume…
Just a quick note to say thanks for the great newsletters and keep them coming…the newsletters are absolutely priceless.
I like the "catchy" titles on the articles. Some days the first pane says it all about our situation. The titles draw you in on any given day depending upon our circumstances.
The fact that the articles are short, to the point, usually have a quick story from someone's past and give good ways to solve/improve/better our situations are all pluses.
I enjoy the Point Lookouts very much. Not only at work; at times I find it useful outside my professional life!

Here's a sample of reader's comments:

You're stuff is brilliant! And — Thank you for sharing these ideas.
You and Scott Adams both secretly work here, right?
The articles are great, I enjoy getting them, and you always have something very interesting to say, or good points to raise.
I really enjoy my weekly newsletters. I appreciate that the newsletter is a quick read and is much more intellectually stimulating than, say, reading a Dilbert cartoon.
You fill a need that went unmet — a sort of Dr. Phil for Management!
I have found your articles extremely accurate, inspiring and applicable to day-to-day. You have a great writing style and the lessons that you have shared with us are invaluable.
More

Designed for busy people

Most of us have way too much to do to find much time to read. And the time we do have is broken up into small chunks. We need the knowledge, but too often, we don't have time to get it, and we can't wade through 15-page chapters that lay out lengthy discussions.

Knowledge products from Chaco Canyon Consulting are designed with busy people in mind. Here are some features that make reading our e-books fast and convenient.

They're available on line: It's fun to go to a bookstore, but you have to find the time to go to the store, find what you want, wait in line to pay for it, and get back from the store. For some of us, all that time is a challenge.; With our knowledge products, you browse for your selection on line, and pay for it quickly and easily through ClickBank. You can do it anywhere that has an Internet connection.
Instant downloads: With some on-line stores, you have to wait for an email message with download instructions. The wait can be brief, but sometimes it's a day or so.; With our knowledge products, receive download instructions instantly. After you select an item, you can have it in your possession in minutes.
Universal data formats: To use some on-line knowledge products, even those you download, you need a computer or mobile device, or worse—a computer with a specific operating system.; Our knowledge products are available in near-universal formats—either hypertext (like this document you're reading right now), or Acrobat (PDF), or MP3. You can use them with any computer or device that supports the format of that product (either hypertext, PDF or MP3).
Written for busy people: Most business books are about 200-250 pages, with about 10 chapters. I don't know about you, but I don't have time to read a 225-page book cover-to-cover. There are lots of folks like us—that's why there's such a booming market in book condensations.; Our ebooks cut out that middle step. They're designed to be read by people who don't have time for the typical business book. Our tip books consist of short paragraphs, two- to four sentences per tip. Each tip has a headline in bold. You can easily scan the book for tips that seem relevant to you and read only those. Read in any order, and read them in short sittings.
We use hyperlinks: Most books, even e-books, are meant to be read off-line. Because they stand alone, they contain material that you might not want to see.; Our ebooks assume that you have the Internet nearby. If you want background material on a point we've made, just click. And some of our hyperlinks link to other places in the e-book itself, to help you tie things together is you read.