Returns Policy

Welcome to . When you order products or services using this Web site, you are acknowledging that you have read and accept this returns policy.

Physical Products

We will accept returns of physical products, such as books, CDs, and DVDs, within 30 days of our shipment to you for a full refund. We'll also pay the return shipping cost if the return is a result of a product defect or our error. Refunds may be partial if the product bears signs of use.

Services and Downloadable Electronic Products

We don't accept cancellations of services after delivery, or returns of downloadable electronic products after they've been released to you for downloading. These products include downloadable ebooks or downloadable recordings. If you're dissatisfied with a downloadable electronic product, we do offer a credit, but we don't offer a refund. We don't provide credits or refunds on services, workshop fees, consulting fees, or retainers.

Follow Rick

Send email or subscribe to one of my newsletters Follow me at LinkedIn Follow me at X, or share a post Subscribe to RSS feeds Subscribe to RSS feeds
The message of Point Lookout is unique. Help get the message out. Please donate to help keep Point Lookout available for free to everyone.
Technical Debt for Policymakers BlogMy blog, Technical Debt for Policymakers, offers resources, insights, and conversations of interest to policymakers who are concerned with managing technical debt within their organizations. Get the millstone of technical debt off the neck of your organization!
Support
Point Lookout by
starting your Amazon search here
When you start here, a part of every purchase you make goes to support Point Lookout, at no cost to you.
Search Now:
Ebooks, booklets and tip books on project management, conflict, writing email, effective meetings and more.
If your teams don't yet consistently achieve state-of-the-art teamwork, check out this catalog. Help is just a few clicks/taps away!