101 Tips for Writing and Managing Email

Even without Skip to the Details:
How To Orderall the spam we receive, many of us are overloaded with email. How do we know that? Type "managing email" into Google, and you get over 550 million hits. Popular topic — 550 million hits is hard to match with any two-word business-oriented search phrase.

Email has become a nightmare for most of us, but you can help restore it to the useful tool it once was. All you have to do is learn to write email that works, and learn to manage the email you receive.

I had to deal with this same problem myself, so over the years I've figured out a whole array of tricks, techniques, and just plain good practices that help me manage the emailstorm. I've selected the best and put them into a jam-packed tips book that shows you how to write more effective and professional email, and how to deal with the mountains of email you receive (whether it's professional or not).

You'll learn how to use the features of your email program to make more sense of the email you receive, and how to do it in less time. There are ideas for managing your inbox, deciding how to delete messages, how to write subject lines, and much more.

Some sample tips

Here's a sample:

Be nice

Write only approving things about people, companies, organizations, countries, races, species and planets. Never criticize. You don't know where your message will go after it reaches your intended recipient.

Send weekend email late

If you send your message early in the weekend to someone who's taking the weekend off, by Monday your message will be old — deep in the queue. Send it late in the weekend, or queue it for delayed delivery early Monday morning.

Set your own priorities

When a message arrives with a high-priority tag, remember that the sender assigned the priority. The message is apparently high priority to the sender — but maybe not to you.

Write subject lines with the most general terms first

When you write subject lines that start with the most general terms, subject sorts later on will group related messages together. For instance, choose "Alson account question" rather than "Question on Alson account."

Table of contents

Here's a chapter-by-chapter summary of what you'll find in this book.

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What readers say

Here's a sample of reader's comments:

• You're stuff is brilliant! And — Thank you for sharing these ideas.
• You and Scott Adams both secretly work here, right?
• The articles are great, I enjoy getting them, and you always have something very interesting to say, or good points to raise.
• I really enjoy my weekly newsletters. I appreciate that the newsletter is a quick read and is much more intellectually stimulating than, say, reading a Dilbert cartoon.
• You fill a need that went unmet — a sort of Dr. Phil for Management!
• I have found your articles extremely accurate, inspiring and applicable to day-to-day. You have a great writing style and the lessons that you have shared with us are invaluable.
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Designed for busy people

Most of us have way too much to do to find much time to read. And the time we do have is broken up into small chunks. We need the knowledge, but too often, we don't have time to get it, and we can't wade through 15-page chapters that lay out lengthy discussions.

Knowledge products from Chaco Canyon Consulting are designed with busy people in mind. Here are some features that make reading our e-books fast and convenient.

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With our knowledge products, you browse for your selection on line, and pay for it quickly and easily through ClickBank. You can do it anywhere that has an Internet connection.

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To use some on-line knowledge products, even those you download, you need a computer or mobile device, or worse—a computer with a specific operating system.

Our knowledge products are available in near-universal formats—either hypertext (like this document you're reading right now), or Acrobat (PDF), or MP3. You can use them with any computer or device that supports the format of that product (either hypertext, PDF or MP3).

Written for busy people

Most business books are about 200-250 pages, with about 10 chapters. I don't know about you, but I don't have time to read a 225-page book cover-to-cover. There are lots of folks like us—that's why there's such a booming market in book condensations.

Our ebooks cut out that middle step. They're designed to be read by people who don't have time for the typical business book. Our tip books consist of short paragraphs, two- to four sentences per tip. Each tip has a headline in bold. You can easily scan the book for tips that seem relevant to you and read only those. Read in any order, and read them in short sittings.

We use hyperlinks

Most books, even e-books, are meant to be read off-line. Because they stand alone, they contain material that you might not want to see.

Our ebooks assume that you have the Internet nearby. If you want background material on a point we've made, just click. And some of our hyperlinks link to other places in the e-book itself, to help you tie things together is you read.

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