General rules are usually helpful, because they simplify life. But when we accept them uncritically, and apply them unquestioningly, we risk eliminating valuable choices that, if exercised, could transform our lives for the better. Here's a small collection of workplace maxims that too many of us are a little too willing to accept as true.
- If it worked there, it will work here.
- If it didn't work here, we did something wrong when we tried it.
- If you read it in a book, it must be true.
- The value of a consultant's advice is proportional to the consultant's fee.
- If it's logical, and internally consistent, it will work.
- People always pad their estimates. Never give them what they ask for.
- Working smarter is easy. That's why we tell people to work smarter not harder.
- Managers are people who couldn't hack it doing real work.
- Executives are people who couldn't hack it as managers.
- The cure for our financial problems isn't better products, or more revenue, or new investment, or training people, or listening to customers — it's reducing expenses.
- Making people compete for bonuses, raises, perks, honors, or promotions won't hurt our efforts to create high-performance teams.
- How we dress is at least as important as what we do.
- Anyone's total output is proportional to the hours they work.
- To increase productivity, don't let people use company facilities for private purposes.
- Much of what we accept
uncritically as true,
just isn'tI have a right to appropriate company resources for my own ends.
- With the right technology, we can go paperless.
- We don't need people to deliver training — computer based training works just fine.
- The cause of our problems is (pick your favorite): incompetent managers, overpaid consultants, government regulation, foreign competition, unions, lazy workforce, …
- Eliminating theft is so important that the cost of controlling it doesn't matter.
- The typical female executive and the typical male executive manage altogether differently.
- Male (female) executives are more ruthless than female (male) executives.
- Workplace violence will never happen here.
- People who play politics don't really have anything of value to offer.
- The best person to hire for this job is someone who has done it before.
- People can get so angry that they "snap," like twigs bent too far.
- Meetings are almost always a waste.
- The only way to keep us all up to date is a weekly meeting.
- Organized people are more effective.
- Messy desk, messy mind.
- Share price is a valid measure of the company's health.
- Significant innovation always requires a visionary champion.
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More articles on Workplace Politics:
- Obstructionist Tactics: I
- Teams and groups depend for their success on highly effective cooperation between their members. If
even one person is unable or unwilling to cooperate, the team's performance is limited. What tactics
do obstructors use?
- False Consensus
- Most of us believe that our own opinions are widely shared. We overestimate the breadth of consensus
about controversial issues. This is the phenomenon of false consensus. It creates trouble in the workplace,
but that trouble is often avoidable.
- A Critique of Criticism: I
- Whether we call it "criticism" or "feedback," the receiver can sometimes experience
pain, even when the giver didn't intend harm. How does this happen? What can givers of feedback do to
increase the chance that the receiver hears the giver's message without experiencing pain?
- Telephonic Deceptions: II
- Deception at work probably wasn't invented at work. Most likely it is a continuation of deception in
the rest of life. But the technologies of the modern workplace offer new opportunities to practice the
art. Here's Part II of a handy guide for telephonic self-defense.
- When Your Boss Conveys Misinformation
- When your boss misspeaks — innocently, as opposed to deviously — what should you do? Corrections
are not always welcome, but failing to offer corrections can be equally dangerous. How can you tell
what to do?
Forthcoming issues of Point Lookout
- Coming July 25: Exploiting Functional Fixedness: II
- A cognitive bias called functional fixedness causes difficulty in recognizing new uses for familiar things. It also makes for difficulty in recognizing devious uses of everyday behaviors. Here's Part II of a catalog of deviousness based on functional fixedness. Available here and by RSS on July 25.
- And on August 1: Strategies of Verbal Abusers
- Verbal abuse at work has special properties, because it takes place in an environment in which verbal abuse is supposedly proscribed. Yet verbal abuse does happen at work. Here are three strategies abusers rely on to avoid disciplinary action. Available here and by RSS on August 1.
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- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.
Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.