Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 7, Issue 24;   June 13, 2007: Things We Believe That Maybe Aren't So True

Things We Believe That Maybe Aren't So True

by

Last updated: August 8, 2018

Maxims and rules make life simpler by eliminating decisions. And they have a price: they sometimes foreclose options that would have worked better than anything else. Here are some things we believe in maybe a little too much.
An old-fashioned punch clock

An old-fashioned punch clock, described by Halbert Powers Gillette (1869-1958), an American engineer, in a 1909 book. The distinction between personal time and work time is still debated. In a recent case before the US Supreme Court, IBP v. Alvarez, workers won the right to be paid for "donning and doffing" time — the time spent putting on and removing special garments required by the employer. IBP had claimed that they needn't pay workers for this time, nor for time spent walking from the locker room to their workstations. Photo courtesy Wikipedia.

General rules are usually helpful, because they simplify life. But when we accept them uncritically, and apply them unquestioningly, we risk eliminating valuable choices that, if exercised, could transform our lives for the better. Here's a small collection of workplace maxims that too many of us are a little too willing to accept as true.

  • If it worked there, it will work here.
  • If it didn't work here, we did something wrong when we tried it.
  • If you read it in a book, it must be true.
  • The value of a consultant's advice is proportional to the consultant's fee.
  • If it's logical, and internally consistent, it will work.
  • People always pad their estimates. Never give them what they ask for.
  • Working smarter is easy. That's why we tell people to work smarter not harder.
  • Managers are people who couldn't hack it doing real work.
  • Executives are people who couldn't hack it as managers.
  • The cure for our financial problems isn't better products, or more revenue, or new investment, or training people, or listening to customers — it's reducing expenses.
  • Making people compete for bonuses, raises, perks, honors, or promotions won't hurt our efforts to create high-performance teams.
  • How we dress is at least as important as what we do.
  • Anyone's total output is proportional to the hours they work.
  • To increase productivity, don't let people use company facilities for private purposes.
  • Much of what we accept
    uncritically as true,
    just isn't
    I have a right to appropriate company resources for my own ends.
  • With the right technology, we can go paperless.
  • We don't need people to deliver training — computer based training works just fine.
  • The cause of our problems is (pick your favorite): incompetent managers, overpaid consultants, government regulation, foreign competition, unions, lazy workforce, …
  • Eliminating theft is so important that the cost of controlling it doesn't matter.
  • The typical female executive and the typical male executive manage altogether differently.
  • Male (female) executives are more ruthless than female (male) executives.
  • Workplace violence will never happen here.
  • People who play politics don't really have anything of value to offer.
  • The best person to hire for this job is someone who has done it before.
  • People can get so angry that they "snap," like twigs bent too far.
  • Meetings are almost always a waste.
  • The only way to keep us all up to date is a weekly meeting.
  • Organized people are more effective.
  • Messy desk, messy mind.
  • Share price is a valid measure of the company's health.
  • Significant innovation always requires a visionary champion.

If you have some more like these, write them down on a piece of paper and tear it up. Go to top Top  Next issue: More Stuff and Nonsense  Next Issue

52 Tips for Leaders of Project-Oriented OrganizationsAre your projects always (or almost always) late and over budget? Are your project teams plagued by turnover, burnout, and high defect rates? Turn your culture around. Read 52 Tips for Leaders of Project-Oriented Organizations, filled with tips and techniques for organizational leaders. Order Now!

Your comments are welcome

Would you like to see your comments posted here? rbrenmhXARWRMUvVyOdHlner@ChacxgDmtwOKrxnripPCoCanyon.comSend me your comments by email, or by Web form.

About Point Lookout

Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.

Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.

Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.

Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.

Related articles

More articles on Workplace Politics:

The game of chess, a strategic metaphorNasty Questions: I
Some of the questions we ask each other aren't intended to elicit information from the respondent. Rather, they're poorly disguised attacks intended to harm the respondent politically, and advance the questioner's political agenda. Here's part one a catalog of some favorite tactics.
One of the Franklin Milestones on the Boston Post RoadManaging Pressure: Milestones and Deliveries
Pressed repeatedly for "status" reports, you might guess that they don't want status — they want progress. Things can get so nutty that responding to the status requests gets in the way of doing the job. How does this happen and what can you do about it? Here's Part III of a set of tactics and strategies for dealing with pressure.
The Declaration of IndependenceMore Stuff and Nonsense
Some of what we believe is true about work comes not from the culture at work, but from the larger culture. These beliefs are much more difficult to root out, but sometimes just a little consideration does help. Here are some examples.
HMS Latimer during her first cable-laying run from Shanklin to CherbourgThe Advantages of Political Attack: I
In workplace politics, attackers sometimes prevail even when the attacks are specious, and even when the attacker's job performance is substandard. Why are attacks so effective, and how can targets respond effectively?
A section of the walls of Conwy Castle showing a battered plinthHow to Undermine Your Subordinates
People write to me occasionally that their bosses undermine them, but I know there are bosses who want to do more undermining than they are already doing. So here are some tips for bosses aspiring to sink even lower.

See also Workplace Politics, Critical Thinking at Work and Managing Your Boss for more related articles.

Forthcoming issues of Point Lookout

The Bay of Pigs, CubaComing September 30: Seven More Planning Pitfalls: II
Planning teams, like all teams, are susceptible to several patterns of interaction that can lead to counter-productive results. Three of these most relevant to planners are False Consensus, Groupthink, and Shared Information Bias. Available here and by RSS on September 30.
Assembling an IKEA chairAnd on October 7: Seven More Planning Pitfalls: III
Planning teams, like all teams, are vulnerable to several patterns of interaction that can lead to counter-productive results. Two of these relevant to planners are a cognitive bias called the IKEA Effect, and a systemic bias against realistic estimates of cost and schedule. Available here and by RSS on October 7.

Coaching services

I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenmhXARWRMUvVyOdHlner@ChacxgDmtwOKrxnripPCoCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.

Get the ebook!

Past issues of Point Lookout are available in six ebooks:

Reprinting this article

Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500 words in your inbox in one hour. License any article from this Web site. More info

Public seminars

The Power Affect: How We Express Our Personal Power

Many The Power Affect: How We Express Personal Powerpeople who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.

Bullet Points: Mastery or Madness?

DecisBullet Point Madnession-makers in modern organizations commonly demand briefings in the form of bullet points or a series of series of bullet points. But this form of presentation has limited value for complex decisions. We need something more. We actually need to think. Briefers who combine the bullet-point format with a variety of persuasion techniques can mislead decision-makers, guiding them into making poor decisions. Read more about this program.

Follow Rick

Send email or subscribe to one of my newsletters Follow me at LinkedIn Follow me at Twitter, or share a tweet Subscribe to RSS feeds Subscribe to RSS feeds
Please donate!The message of Point Lookout is unique. Help get the message out. Please donate to help keep Point Lookout available for free to everyone.
Technical Debt for Policymakers BlogMy blog, Technical Debt for Policymakers, offers resources, insights, and conversations of interest to policymakers who are concerned with managing technical debt within their organizations. Get the millstone of technical debt off the neck of your organization!

Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.

303 Secrets of Workplace PoliticsIs every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics!
303 Tips for Virtual and Global TeamsLearn how to make your virtual global team sing.
My free weekly email newsletter gives concrete tips and suggestions for dealing with the challenging but everyday situations we all face.
A Tip A DayA Tip a Day arrives by email, or by RSS Feed, each business day. It's 20 to 30 words at most, and gives you a new perspective on the hassles and rewards of work life. Most tips also contain links to related articles. Free!
101 Tips for Effective MeetingsLearn how to make meetings more productive — and more rare.
Exchange your "personal trade secrets" — the tips, tricks and techniques that make you an ace — with other aces, anonymously. Visit the Library of Personal Trade Secrets.
If your teams don't yet consistently achieve state-of-the-art teamwork, check out this catalog. Help is just a few clicks/taps away!
Ebooks, booklets and tip books on project management, conflict, writing email, effective meetings and more.