
Horseshoe Lake in Shaker Heights, Ohio, a picture of tranquility. One aid in maintaining composure under fire is memory of a tranquil scene.
Conflict — constructive, destructive, or both at once — sometimes leads to painful personal attacks by one party on another. And the pain of personal attacks can compromise our ability to respond effectively. In such circumstances, when we feel attacked personally, formulating and executing effective responses requires the ability to first recover our thinking powers. Seeing the attack from a perspective different from the personal one can provide that ability.
Some attacks are indeed motivated only by a desire to inflict psychic pain. But recognizing that some attackers have other motivations can help find a perspective that is a sound basis for effective response. To find that perspective, begin by recognizing that the attack might not be what it seems. It is for these other kinds of personal attacks that this post can provide tools. Below are four forms of personal attacks that are driven by motives more complex than simple infliction of psychic pain.
- Maybe the attack is actually a counterattack
- Even if you haven't attacked anyone, your attacker's perception might be that you have attacked either your attacker, or possibly someone else. Because your perception is that you haven't attacked anyone, you probably experience the attack on you as unprovoked. But your attacker sees things differently.
- Untangling Some attacks are indeed motivated only
by a desire to inflict psychic pain, but there
are many other possible motivationsthis confusion can be difficult, because the difference in perceptions interferes with the communication necessary for aligning the perceptions. A third party can be helpful and necessary. - Maybe you aren't the ultimate target
- Although the attacker might be attacking your position or your person, the real target might be someone or something else — your supervisor or mentor, or one of your subordinates, or one of your initiatives, or some other initiative that depends on your support.
- Before you counterattack the attacker, consider carefully what your attacker's objective might be. If you aren't the ultimate target, consider forming an alliance with whomever or whatever might be the ultimate target.
- Maybe the attack is only a demonstration
- Your attacker might not be trying to discredit you or your position. Rather, the attack might be intended to cause you to adjust or abandon your position voluntarily, by demonstrating what the attacker might know or might do if you don't do as the attacker desires. The intended audience of the demonstration might be you, or it might be someone else.
- Understanding the attacker's objective might require that you determine the identity of the demonstration's intended audience. An alliance with the members of that audience can prove powerful.
- Maybe the attacker is a proxy
- Some attackers are acting as proxies for people who might not be directly involved in the conflict. These outside parties have an interest in weakening the target, or detaching the target from the target's current position. To convince the attacker to engage, the outside party might be employing incentives or disincentives.
- If the attacker is responding to incentives or disincentives from an outside party, knowledge of the nature of those inducements can be helpful in devising a response. Greater incentives or more severe disincentives might be sufficient to alter the attacker's behavior.
These are only examples of alternative explanations for the attack. The theme that unites all these examples is that the attack might not be what it seems to be, and if it is, the attacker might not be motivated by animus toward you. If you can keep that thought in mind as the attack unfolds, you're more likely to gain insight into what's really happening. That insight can help you remain centered and find a way to respond effectively. Top
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Related articles
More articles on Workplace Politics:
When You Aren't Supposed to Say: III
- Most of us have information that's "company confidential," or even more sensitive than that.
Sometimes people who want to know what we know try to suspend our ability to think critically. Here
are some of their techniques.
Extrasensory Deception: I
- Negotiation skills are increasingly essential in problem-solving workplaces. When incentives are strong,
or pressure is high, deception is tempting. Here are some of the deceptions popular among negotiators.
Communication Traps for Virtual Teams: I
- Virtual teams encounter difficulties that rarely confront face-to-face teams. What special challenges
do they face, and what can we do about them?
The Paradox of Structure and Workplace Bullying
- Structures of all kinds — organizations, domains of knowledge, cities, whatever — are both
enabling and limiting. To gain more of the benefits of structure, while avoiding their limits, it helps
to understand this paradox and learn to recognize its effects.
Projects as Proxy Targets: I
- Some projects have detractors so determined to prevent project success that there's very little they
won't do to create conditions for failure. Here's Part I of a catalog of tactics they use.
See also Workplace Politics and Workplace Politics for more related articles.
Forthcoming issues of Point Lookout
Coming February 26: Devious Political Tactics: Bad Decisions
- When workplace politics influences the exchanges that lead to important organizational decisions, we sometimes make decisions for reasons other than the best interests of the organization. Recognizing these tactics can limit the risk of bad decisions. Available here and by RSS on February 26.
And on March 5: On Begging the Question
- Some of our most expensive wrong decisions have come about because we've tricked ourselves as we debated our options. The tricks sometimes arise from rhetorical fallacies that tangle our thinking. One of the trickiest is called Begging the Question. Available here and by RSS on March 5.
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