Fed Up with Business Travel?

Are your business trips long chains of stressful misadventures? Have you ever wondered if there's a better way to get from here to there relaxed and refreshed? First class travel is one alternative, but you can do almost as well (without the high costs) if you know the tricks of the masters of modern, e-enabled business travel…

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to there can be wearing, stressful and an out-and-out waste of time — if you keep doing what you've been doing. If you're like most of us, you know some of the little tricks that can make a difference in the common travel situations that most of us discover. But there's a lot more to know, and if you follow the trails already blazed by others, you can avoid the traps that trapped them.

Business travel is changing fast. Even if you scan the Web for travel tips, much of what you find, though helpful, is out of date or soon-to-be out of date, obsoleted by dramatic developments on the Web itself, or in mobile devices. For business travelers, keeping current isn't just keeping up with the latest fads. It can make the difference between an OK trip and an astonishingly successful one. It can mean that you catch a flight you didn't know existed, shortening your trip by two days. It can mean the difference between a window seat with an actual window, and window seat with a clear view of a wall.

21st Century Business TravelRead 21st Century Business Travel: Tips for the e-Enabled Business Traveler to learn the secrets the travel pros already know. It's packed with tricks and techniques that let you fly through security, or get the best available rental car, or the safest hotel room, and much more. For instance, you'll learn how to configure your email (for free) so that if your address ever changes, all you have to do is tell one organization, instead of dozens of frequent-flyer, hotel, and car rental loyalty programs.

And it's all packaged in a single, compact ebook. Load it onto your mobile devices or laptop and carry it with you on your next trip.

Some sample tips

People who ordered this item also ordered 303 Tips for Virtual and Global Teams.

Here's a sample:

Be clever about seat selection
Before you reserve your seat, or before you change your seat, visit SeatGuru.com for seat information. If you want a quiet seat, if you need some extra legroom, or if you want to be sure that your seat reclines or has a power outlet, this site is a great reference. They also offer a mobile app for smartphones. It is not yet, unfortunately, tailored to tablets.
You'll need to know the type of aircraft you're flying, which you can usually get from the airline Web site or from the airline's mobile app.
At the airport security checkpoint, load the conveyor belt wisely
Most of us put several items on the conveyor belt for x-ray at security checkpoints: one bin with outerwear, a bin with a laptop, a carry-on, shoes, etc. The screener will have the most difficulty with your computer bag, followed by your carry-on, because of their complex contents. If you put those two items on the conveyor belt first, and your laptop last, then when the screener pauses the belt to study the image, your laptop and other belongings will still be at the entrance to the belt, in plain view, where you can watch them closely. Nothing of yours will be on the far side of the machine out of your view. After all your belongings enter the machine, you can walk through the metal detector and pick up and repack everything. Your laptop will be out of your view for only a few seconds. If you load the belt in some other order, your laptop might get through quickly, and you risk losing it to a thief. This technique also deters collaborative laptop theft by security screeners.
Ask security personnel to change gloves
If you or your carry-on bags are searched at airport security, ask the agent to please change to fresh latex gloves. You have no idea (and you don't want to know) where those gloves have already been.
Carry photos of your luggage
Carrying a hardcopy photo of each item of checked baggage (in your carry-on, of course) could be very helpful if your checked baggage is lost. The lost-baggage clerk will appreciate having an actual photograph instead of a vague verbal description. You can snap the photo once and use it for many trips — until the bag is lost for good, that is. It's also helpful to carry these photos in your smartphone. If necessary, you can then send them in email to the transportation company that lost your luggage.


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This item requires Adobe Acrobat 6.0 or later or Adobe Reader 6.0 or later. You can load it onto your computer or mobile device. Or print it on any standard black-and-white or color printer. The price makes the decision easy: per copy. Quantity packs are available at the prices shown below. Call for site license pricing at the phone number below.

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This item is also available in a 10-pack (USD 115.00 per pack, or USD 11.50 per copy):

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Or as a 50-pack (USD 530.00 per pack, or USD 10.60 per copy):

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Or as a 100-pack (USD 860.00 per pack, or USD 8.60 per copy):

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Or as a 500-pack (USD 3,550.00 per pack, or USD 7.10 per copy):

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This book has an ISBN of 978-1-938932-02-1.

Table of contents

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  • 1Put luggage tags inside your bags too
  • 2Choose roller bags wisely: two wheels or four?
  • 3Carry a wallet that fits the currencies you expect to use
  • 4Reduce your load by planning to do laundry
  • 5Use transparent plastic bags
  • 6Dress dark
  • 7Limit your color palette
  • 8Limit clothing variety
  • 9Leave space in your luggage
  • 10Avoid picking up hardcopy material
  • 11Pack ahead and compress
  • 12Be judicious about using the exterior pockets of your carry-on roller bag
  • 13Know what time it is
  • 14Remember the roadway
  • 15Check that the moving walkway is actually moving
  • 16Become a power user of your mobile devices
  • 17Send maps to your not-so-smart smartphone
  • 18Store travel-related phone numbers in your electronic devices
  • 19Automate travel-related data management with TripIt
  • 20Become familiar with Google Translate
  • 21Know what kind of electrical adaptor(s) you need
  • 22Understand the body language of your destination culture
  • 23Carry vaccination documents
  • 24Carry an inflatable neck pillow
  • 25If you don't plan to answer your mobile phone, turn it off
  • 26Use your phone's vibrate function sparingly
  • 27Adjust your phone's backlight to conserve power
  • 28Understand how your device usage affects battery drain
  • 29Carry a power bank with a USB recharge port
  • 30Add battery capacity directly to your phone
  • 31Don't depend solely on your digital wallet
  • 32Carry a headset or hands-free for your mobile devices
  • 33Know whether your destination requires hands-free phones
  • 34Know whether your destination bans texting while driving
  • 35Consider carrying your toll transponder
  • 36Carry spot remover on longer trips
  • 37Know where to get business travel tips
  • 38Know the worst flying days and times
  • 39Avoid holiday travel
  • 40Follow airport tweets
  • 41Park your car battery-end-out in long term parking lots
  • 42Be clever about seat selection
  • 43Prepare for checking your carry-on if using a regional jet
  • 44Carry a hardcopy of your airline's "contract of carriage"
  • 45Know your carrier's policy vis-à-vis "customers of size"
  • 46Pack small
  • 47Pack light
  • 48Use a multi-port USB charger
  • 49Pack extra underwear
  • 50Hedge your bets on flights
  • 51Avoid weather risks
  • 52Use a weather radar app to improve your situational awareness
  • 53If you expect delays, don't check in on line
  • 54Don't book the last flight
  • 55Avoid the perils of codeshare
  • 56Don't volunteer to check your carry-on
  • 57Know what to do when your departing flight is delayed
  • 58Be conservative if your flight has been cancelled
  • 59Understand the game theory of departing flight delay announcements
  • 60Make a hotel reservation just in case
  • 61Update your seat selection 24 hours before departure
  • 62Choose your seat with meals in mind
  • 63Choose your seat with the sun in mind
  • 64Know how to track flight progress
  • 65Know how to assess schedule performance
  • 66Know how to avoid lap-held infants
  • 67Sign up for travel alerts
  • 68Equip your mobile devices with trip-relevant apps
  • 69Carry emergency rations
  • 70Use an airline credit card
  • 71Stay current by following the blogs
  • 72The fastest way through security checkpoints: avoid them
  • 73Adjust your security assumptions as needed
  • 74For traveling inside the U.S., install the TSA mobile app
  • 75Set a Google alert for "TSA security changes"
  • 76Subscribe to TSA's notification service
  • 77Use TSA's blog archive
  • 78Check historical airport security wait times in advance
  • 79Know what to do if your ID is lost, stolen, or otherwise unavailable
  • 80Not all checkpoints are created equal
  • 81The black diamond lane is not necessarily the fastest
  • 82If you do carry medical liquids, keep paperwork handy
  • 83Know how to change planes without going through security again
  • 84Understand photo ID requirements
  • 85Carry two government-issued photo IDs
  • 86Keep your photo IDs up to date
  • 87Set expiration reminders for all your IDs
  • 88Carry a duplicate photo ID
  • 89Carry a photocopy of your passport
  • 90Carry spare passport photos
  • 91Don't rely on a damaged passport
  • 92Know whether your passport expires too soon
  • 93Align your airline ticket name and your ID name
  • 94Take special care if your name changes
  • 95Understand the TSA prohibition on liquids, gels, and aerosols
  • 96Understand why wearing tight skirts leads to secondary screening
  • 97Have empty liquids containers with capacity markings
  • 98Carry at least one extra one-quart zip-top plastic bag
  • 99Gel insoles aren't permitted in aircraft cabins
  • 100Peanut butter is a liquid
  • 101Know about other weird liquid restrictions
  • 102Avoid false positives by explosive sniffers
  • 103Assume that your carry-ons will be searched in public view
  • 104Pack in layers
  • 105Be wary of speaker gifts and conference swag
  • 106Pack systematically
  • 107Neatly coil cables and cords in your carry-on
  • 108Be certain that all devices can be powered on
  • 109Pack small clothing items in zip-top plastic bags
  • 110Don't stack books in your checked luggage
  • 111Don't pack spare batteries in your checked luggage
  • 112Pay special attention to cables and cords in checked baggage
  • 113Don't pack electronic smoking devices in checked baggage
  • 114There is no such thing as a TSA-approved laptop bag
  • 115At security checkpoints, leave small electronic items in your carry-on
  • 116Avoid wearing large metal jewelry
  • 117Avoid clothing with metallic components
  • 118Avoid metal belt buckles
  • 119Wear slip-on shoes at the airport
  • 120Wear shankless shoes at the airport
  • 121Assume that at some point you'll have to gate-check your carry-on roller bag
  • 122Empty your pockets before you reach the security checkpoint
  • 123Use a mobile boarding pass if you can, but don't rely on it
  • 124Don't assume that your hotel-printed paper boarding pass will work
  • 125Know the disadvantages of the mobile boarding pass
  • 126Get a mobile boarding pass even if you can't board with it
  • 127Use your AMTRAK ticket like a mobile boarding pass
  • 128A tip for the far-sighted
  • 129Take care not to brush the portal sides as you pass through the magnetometer
  • 130Know what can happen in case of attack
  • 131Understand the purpose of trusted traveler programs
  • 132Tell your airlines your pre-screen ID
  • 133Join the programs that benefit you most
  • 134In the U.S., it all begins with…
  • 135U.S. TSA Pre✓ is available for domestic and some international itineraries
  • 136U.S. passport holders: get a biometric passport
  • 137Be aware of U.S. proof of citizenship requirements
  • 138Australia's SmartGate is available to U.S. travelers
  • 139Be aware of which airports and airlines offer trusted traveler programs
  • 140Be prepared for random selection
  • 141Expedited screening doesn't mean no screening
  • 142Consider questions of trusted-traveler etiquette
  • 143Work en route
  • 144Accept the limitations of working on the road
  • 145If tap typing is difficult, dictate
  • 146Use your tablet to supplement your laptop
  • 147Make a conscious choice about conversation
  • 148Decide which time zone you're in
  • 149Don't rely on your hotel room clock
  • 150Turn off the hotel room clock alarm
  • 151Charge your equipment before you depart
  • 152Consider leaving your toothbrush charger behind
  • 153Carry your chargers in your carry-on
  • 154Carry a spare battery for your mobile phone in your carry-on
  • 155Find Wi-Fi hotspots before you leave home
  • 156If you subscribe to a Wi-Fi service, download their locator app
  • 157Be aware of public Wi-Fi security issues
  • 158Know how to control your land-line voicemail system remotely
  • 159Clear your land-line voicemail box(es) before you leave home
  • 160Carry an Ethernet cable with your computer
  • 161Carry a three-outlet power tap
  • 162Carry a three-prong to two-prong grounding converter
  • 163Carry a six-foot to eight-foot extension cord
  • 164Carry some simple tools
  • 165Have an Internet-based fax account
  • 166Carry a line voltage tester
  • 167Know about power availability at the airport
  • 168Carry a prepaid phone card or account
  • 169Know how to make a second call on a calling card
  • 170Never put your mobile devices or important papers in checked luggage
  • 171If you're still using a hardcopy planner, get with it: go electronic
  • 172Carry a hardcopy of your address book
  • 173Carry basic office supplies
  • 174Make generic entries in your address book
  • 175Earn elite status fast
  • 176Use your miles
  • 177Get a loyalty card management app for your mobile devices
  • 178Subscribe to at least one newsletter
  • 179Join hotel loyalty programs
  • 180Join auto rental loyalty programs
  • 181Install travel-related apps on your mobile devices
  • 182Ask for what you want
  • 183Get permanent email forwarding
  • 184Get roadside assistance included
  • 185Get the best rental car
  • 186Favor rental car models that are compatible with your devices
  • 187Don't stay in the airline's hotel
  • 188Get toiletry compensation for luggage delays
  • 189Catch the server's eye
  • 190Sit in over-wing exit rows
  • 191Focus your bookings
  • 192Load a travel guide onto your phone or tablet
  • 193Install the GateGuru app on your mobile devices
  • 194Carry recorded books or courses
  • 195Get known at your home airport
  • 196Know how to find restaurants you'll like
  • 197Enjoy layovers
  • 198Search the Web for the ten best of anything
  • 199Know how to get the best from your hotel room coffeemaker
  • 200Learn about hotel amenities in advance
  • 201Make spa appointments before you arrive
  • 202Make dinner reservations before you arrive
  • 203Get out and enjoy where you are
  • 204Know the local holidays, festivals, and celebrations
  • 205Watch your hometown team play when they're on the road
  • 206Build or refresh your network
  • 207Look up old friends
  • 208Take a book or two
  • 209Carry classics electronically
  • 210If you can't find the electronic form of the book you want, make one
  • 211Check book publishers for ebook deals
  • 212Have a portable hobby
  • 213Bring your own videos
  • 214Tack on extra days
  • 215Take it easy
  • 216Use checklists for packing what you need
  • 217Take your checklist with you
  • 218Don't unpack when you get there
  • 219Repack when you get home
  • 220Have two (or more) sets of luggage
  • 221Use checklists for pre-trip and post-trip action items
  • 222Handshakes and public surfaces are risky
  • 223Keep well hydrated
  • 224Eat what you normally eat
  • 225Know how to keep fruit in your diet
  • 226Ask security personnel to change gloves
  • 227Don't drink tap water on airplanes
  • 228Understand the effects of cabin air pressure
  • 229Beware airline pillows and blankets
  • 230Put a note in your checked baggage
  • 231Watch your back
  • 232Put on an extra pair of socks before entering airport security checkpoints
  • 233Dress for the cold
  • 234Plan your dental work
  • 235Know how to deal with jet lag
  • 236Exercise as usual
  • 237Exercise in your room if you must
  • 238With fitness bands, keep it simple and light
  • 239Use the hotel stairwell
  • 240Work out in the morning
  • 241Ask for a walking meeting
  • 242Ask your hotel concierge about local athletic facilities partnerships
  • 243Use the Web to find local athletic facilities
  • 244Ask your health club about exchange agreements
  • 245Learn about that gear before you buy it
  • 246Carry hand sanitizer in a spray pen package
  • 247Don't handle the hotel room TV remote
  • 248Phones, pens, light switches, and door handles aren't safe either
  • 249Know how to recognize and deal with bed bugs
  • 250Use the luggage rack in your hotel room
  • 251Mark your bags to indicate the "front"
  • 252Get a luggage rack for home use
  • 253Keep your clothes off the hotel room floor
  • 254Take control of your diet
  • 255Don't eat airline food
  • 256Don't eat airport food either
  • 257On long flights, get up and walk around
  • 258On long drives, stop and stretch
  • 259Use the overhead air vent onboard aircraft (or not)
  • 260Carry a few sticks of gum
  • 261Have a 36-hour rule for fevers
  • 262Know how to find good public restrooms
  • 263Set Google alerts for airline non-refundability waivers
  • 264Set Google alerts for miscellaneous events
  • 265Use social media to monitor acute events
  • 266Know how to disable a Google alert without deleting it
  • 267Never miss a chance to charge your devices
  • 268Carry cash
  • 269Carry some snacks
  • 270Be prepared to sleep in the airport
  • 271Understand your medical plan
  • 272Enter "ICE" in your mobile device address book
  • 273Know how to permit "ICE" access to your mobile device
  • 274Know how to use the "near" keyword at Google
  • 275Keep an emergency kit in your car
  • 276Don't post your itinerary
  • 277Don't post your boarding passes
  • 278Let someone know your itinerary
  • 279U.S. citizens: before traveling abroad, sign up with STEP
  • 280Sign your passport and fill in the emergency contact information
  • 281Become mobile device security-aware
  • 282Don't leave mobile devices in a hot car
  • 283Know how to encrypt files on your laptop
  • 284Turn off Bluetooth and Wi-Fi on your mobile devices when not in use
  • 285Use a longer pass code for your mobile devices
  • 286Use your mobile device to snap photos of important signage
  • 287Carry an emergency contact card
  • 288Understand that thieves can steal data from your contactless passport, identity cards, or credit cards
  • 289Protect your passport against illicit scanning
  • 290Keep your U.S. passport card in a scan-resistant case
  • 291Keep all RFID-carrying credit cards in a scan-resistant case
  • 292Know the most popular urban legends
  • 293Favor larger, younger aircraft
  • 294Don't text while driving
  • 295Use turn-by-turn audio coaching in your map app while driving
  • 296When traveling by car, protect the security of your route
  • 297Never place your car keys inside the trunk of your car
  • 298Know where your car's emergency flasher button is
  • 299Backup your laptop before you depart
  • 300Update your mobile devices' apps before you depart
  • 301Backup or sync your phone, tablet, and other mobile devices before you depart
  • 302Carry only the credit cards you use
  • 303Photocopy or scan the credit cards you do carry
  • 304Record critical information about the cards you carry
  • 305Prepare for pickpockets
  • 306Carry a dummy wallet
  • 307If you don't like money belts, try a leg safe
  • 308Before staying at an unfamiliar hotel, check it out with Google Street view
  • 309If you're nodding off at the airport departure gate, secure your belongings
  • 310Don't trust a stranger with your bags
  • 311On board the aircraft, keep a close eye on valuables
  • 312In any situation, minimize your NOSI: the number of separate items you're carrying
  • 313Know your NOSI
  • 314Measure your NOSI whenever you move from place to place
  • 315Take extra care in high-NOSI situations
  • 316Know your personal leave-behind patterns
  • 317Have standard places for your belongings in high-NOSI situations
  • 318Know how to make your rental car not look rented
  • 319Always request a rental car with a trunk
  • 320Use Google street view to see your destination
  • 321Use Google street view for tricky intersections on the way to your destination
  • 322At the airport security checkpoint, load the conveyor belt wisely
  • 323Avoid stacking empty bins at the security checkpoint
  • 324At the checkpoint, prevent theft by talking to the passenger in line in front of you
  • 325Reverse your luggage tags
  • 326Minimize the information on your luggage tags
  • 327Secure your electronic devices
  • 328Set a Google alert for security issues with your own devices
  • 329Tape your business card to the bottom of your laptop and tablet
  • 330Tape your mobile phone number to the back of your photo ID
  • 331Be sure your mobile phone number is on your luggage tags
  • 332Sign up for an item ID tag service
  • 333Park important electronic documents in the cloud
  • 334Use a commercial file storage service
  • 335Carry identification numbers of important documents
  • 336TSA-approved luggage locks won't stop thieves
  • 337Have a "This Is Not Your Bag" sign inside your bag
  • 338Know how to contact the airport lost and found
  • 339Use cable ties as a lock alternative
  • 340Use cable ties to mark your bag uniquely
  • 341When arriving at the hotel, stay with your luggage
  • 342When checking in at a hotel, don't let the clerk say your room number aloud
  • 343When checking in at a hotel, pay attention to your credit card
  • 344Always verify your credit card
  • 345Know how to protect yourself from tip fraud
  • 346If you need receipts, get hardcopy
  • 347Lock your luggage when you're out of your hotel room
  • 348Carry a couple of clothespins or clips
  • 349Beware iCrime or "Apple-picking"
  • 350Know how to prevent hotel room break-ins
  • 351Carry a small bell and tape it to the inside of your hotel room door
  • 352Wrap a brightly colored band around each piece of luggage
  • 353Carry photos of your luggage
  • 354Keep your carry-ons in sight
  • 355Carry a small flashlight at all times
  • 356Request a hotel room on a low floor
  • 357Be prepared to evacuate your hotel room
  • 358Set your flashlight on the hotel nightstand when you retire
  • 359Check your flashlight every three months or so
  • 360Request the minimum number of hotel room keys
  • 361Know what to do if you lose your hotel room card key
  • 362Don't use the "Please make up room" sign
  • 363Keep the "Do not disturb" sign on your hotel room door even when you're out
  • 364When entering your hotel room for the first time, check first that it's empty
  • 365Check the patio door and the pass-through door routinely
  • 366Secure the hotel room door whenever you're in the room
  • 367Never accept a hotel room with defective security locks
  • 368When traveling alone, avoid using the room service door hanger
  • 369Keep the hotel room drapes closed
  • 370Keep small valuables with you — not in your hotel room
  • 371Know how to hide things if you have to
  • 372If you must leave your laptop at the hotel, secure it
  • 373Tablet locks aren't here yet
  • 374Understand the limitations of the in-room safe
  • 375When choosing a lock combination, rely on randomness
  • 376Consider a hotel room safe security lock
  • 377Decline turndown service
  • 378Never open your hotel room door to an unexpected knock
  • 379Validate before opening your hotel room door to the expected knock
  • 380After a room break-in, call the police first
  • 381Give the appearance of two
  • 382Be discrete about reading maps
  • 383Use the Web to stay current
  • 384Carry medication on board
  • 385Know what to do if the hotel sells out
  • 386Wear comfortable shoes
  • 387Wear sneakers en route
  • 388For long trips, consider a travel vest
  • 389Consider carrying a footrest for air travel
  • 390Regularly shift the position of your under-seat carry-on
  • 391Carry a spare key for your own car
  • 392Avoid overnight flights
  • 393Wear earplugs on airplanes
  • 394Supply business contact information, not personal contact information
  • 395Take charge of your hotel room assignment
  • 396Make special requests in advance
  • 397Ship home what you don't need
  • 398Pack wrinkle-free
  • 399Pack roller bags with heavy items near the wheels
  • 400Know the rules for airline ticket change fees
  • 401Use the guest laundry
  • 402Know the options for laundry detergent
  • 403Beware the red-eye booking blunder
  • 404Buying new can be cheaper than cleaning
  • 405Know how to convert clothing and shoe sizes
  • 406Know how to convert currency amounts
  • 407Use a taxi fare computation service
  • 408Use Uber, Lyft, and the like, wisely
  • 409Consider alternative airports
  • 410Stay an extra day
  • 411Use public transit
  • 412After reserving a hotel room on line, call the property directly
  • 413Check your battery before buying Wi-Fi on board
  • 414Get Skype for your all your devices
  • 415Gather Skype addresses in advance
  • 416Suggest to others that they enroll in Skype
  • 417When using Skype from a laptop, remember your Bluetooth headset
  • 418Use WhatsApp Messenger
  • 419Think before you accessorize your mobile devices
  • 420Understand why "buying later" can be astonishingly cheap
  • 421Print and carry your limo service or auto rental booking confirmation
  • 422Book a rental car at least one grade smaller than you need
  • 423Don't be fooled by special offers for auto rentals
  • 424Avoid airport auto rentals if you can
  • 425Examine fuel charges carefully
  • 426Inspect your rental vehicle before you drive away
  • 427Retain all rental car documents for one year
  • 428Consider parking near the hotel instead of at the hotel
  • 429Know how to save when parking at airports
  • 430Install a parking facility locator app
  • 431Buy gas cheap
  • 432Decline the mini-bar key
  • 433Beware the motion-sensor mini-bar
  • 434Track airfare changes with YAPTA
  • 435Beware airfare price comparisons
  • 436Avoid using your hotel room phone
  • 437Use free phone number information services
  • 438Install a 411 app in your mobile devices
  • 439Know how to skip the outgoing message on mobile phones
  • 440Avoid in-airport hotels
  • 441Pack snacks
  • 442Pack a lunch
  • 443Be ridiculously disciplined about tracking your expenses
  • 444Avoid foreign exchange credit card fees
  • 445Avoid transaction fees on your ATM transactions
  • 446Consider booking a compassion fare
  • 447Call home often
  • 448Use the Internet to stay in touch
  • 449Remember special days
  • 450Do lightweight shopping errands on the road
  • 451Carry a small framed photo of loved ones
  • 452Talk to people
  • 453Leave surprise voicemail messages
  • 454If you have a refrigerator in your hotel room
  • 455If you live alone, have fresh produce delivered when you return
  • 456Bring your own music
  • 457Avoid broadcast news if you can
  • 458Get your hometown news on line
  • 459Visit relatives

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