Nine Project Management Fallacies: II

Trish sipped her coffee and set down the paper cup. Missing her own coffee mug was one thing she hated about off-sites. "I didn't quite get some of those fallacies," she said to Nan. "They're a little confusing."

Nan nodded. "Yeah, me too. But what did he say about that — something about the confusion is what makes them so common?"

Just then, Peter came through the doorway, carrying a paper cupful of coffee and three huge chocolate chip cookies wrapped in a napkin. He sat down in the empty chair next to Nan.

Nan smiled at Peter and, gazing at the cookies, she said, "Peter, how nice of you to think of us."

Peter smiled back, took a cookie, and pushed the others to Nan. Then he turned to Trish. "So what's your favorite project fallacy?"

Trish reached for a cookie. "I don't know," she said. "We were just saying that they're a bit confusing."

"Yeah," said Nan. "I think he was saying that their wrongness is so subtle that we just accept them as conventional wisdom."

And so it is with most fallacies. Their subtlety makes them durable. Here's Part II of a little catalog of the fallacies of project management. For Part I, see "Nine Project Management Fallacies: I," Point Lookout for November 30, 2005, and for Part III, see "Nine Project Management Fallacies: III," Point Lookout for December 28, 2005.

The Naturalistic Fallacy

A cousin of the Fundamental Attribution Error, this fallacy holds that professional credentials — experience, education, seniority, or past performance — are equivalent to abilities. For instance, if a particular project manager led a few projects that failed, we conclude that he or she is incapable.

Judgments based on credentials and past performance alone are likely to omit from consideration the past prevailing context, which might have been a significant contributor to past results.

To assess the capabilities of a person, an organization, a technology, or a design, consider not only credentials and past performance, but also contextual factors.

The Culturalistic Fallacy

We commit It is their subtlety
that makes fallacies
so durablethis fallacy when we believe that the project manager, or some other organizational leader, creates a high performance team, without the assistance or influence of the people who belong to that team.

To measure the prevalence of this fallacy, track the attributed causes of team performance. In organizations where the credit for high performance tends to flow to leaders, while the blame for dysfunction tends to flow to team members, it's likely that the Culturalistic Fallacy is at work.

While any one person can undermine a team's performance, no single person is responsible for creating high performance. External factors certainly contribute, but a team's performance is most directly due to the choices of the members of that team.

These two fallacies are related — the Naturalistic Fallacy undervalues contextual factors, while the Culturalistic Fallacy undervalues the contributions of people. They're two different ways to misperceive reality. In Part III, we'll look at fallacies based on wishful thinking.   First issue in this series    Next issue in this series   Top    Next Issue

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Unwelcome events have two kinds of effects on decision-makers. One set of effects appears as we respond to events that have actually occurred. Another set manifests itself as we prepare for unwelcome events that haven't yet occurred, but which might occur. Making a wrong decision in either case can be costly. Available here and by RSS on July 16.

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