Responding to Threats: II

Classifying threats helps us evaluate our possible choices of responses. In Part I of this little catalog of threat types, we looked at the Nonviolent Physical threat and No-Dessert-For-You — the implied withdrawal of desirable privileges or resources. The former is a direct threat; the latter is more indirect.

A direct threat is "uncloaked." It's delivered personally, without apology or qualification, and with emotional force. An indirect threat is dressed up or disguised in some way so as to insulate the threatener from any consequences of having issued a threat. Direct threats expressly or implicitly suggest harm to the target. For instance, "If you don't think you can get this done, we'll find someone who can."

In everyday conversation, we sometimes use the term threat as if it meant empty threat. That is, we think of threats as risks that are unlikely to materialize. We say, "The sky looks threatening, but I don't think it will actually rain." In this discussion, threat means something more. It?s an expression of intent to harm, and it is to be taken seriously.

A threat's degree of directness can be a valuable guide for choosing a response, because it can indicate the state of mind of the threatener. Directness can also reveal how vulnerable or powerful threateners feel, or how clever, or how resourceful they are. Most important, the directness of a threat can suggest how the threatener might respond to your response.

Here are some suggestions for dealing with direct threats.

The effectiveness of threats derives in part from fear, but direct threats rely on fear almost entirely. In a state of fear, the target is less likely to think clearly, and more likely to react reflexively. Users of direct threats seek precisely this advantage, and they're probably unaccustomed to dealing with — or lack the skill to deal with — those who are unafraid.

A threat's degree of
directness can be a
valuable guide for
choosing a responseYet, those who threaten directly aren't afraid of being caught using threats. That this feeling of invulnerability might be delusional makes no difference to targets — the threats will sting just the same.

Challenging direct threats directly is unlikely to succeed. If the threatener actually is invulnerable, direct challenges will likely fail. And even if the threatener is bluffing, he or she probably won't back down, because retreat would render future threats ineffective.

If you know that you work for someone who uses direct threats, prepare yourself. Don't wait for further direct threats to materialize. Be ready to resign your position at any time. Preparedness liberates you — it takes the sting out of threats. And if you start searching for a new job, you just might find something better.

In the next part of this series on threats, we'll examine indirect threats. That's a promise. First in this series  Next in this series  Top    Next Issue

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More articles on Workplace Bullying:

Responding to Threats: III

Workplace threats come in a variety of flavors. One class of threats is indirect. Threateners who use the indirect threats aim to evoke fear of consequences brought about not by the threatener, but by other parties. Indirect threats are indeed warnings, but not in the way you might think.

Confronting the Workplace Bully: I

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Unrecognized Bullying: III

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See also Workplace Bullying, Conflict Management and Emotions at Work for more related articles.

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Conversational narcissism is a set of behaviors that participants use to focus the exchange on their own self-interest rather than the shared objective. This post emphasizes the role of these behaviors in advancing a narcissist's sense of self-importance. Available here and by RSS on October 4.

And on October 11: Self-Importance and Conversational Narcissism at Work: II

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