Make a list of the 30 people you work with most closely. Over the next few days, imagine answering questions like these about each person:
- What are their career goals?
- What parts of their jobs do they like most? Least?
- How are they doing on their most important tasks?
- Are they in trouble in anything they're doing?
- Are they concealing any of those troubles?
- How do they plan to resolve the problems, if there are any problems?
We don't usually speak candidly about these things. We might have a few close confidants, but for most of us, they number much less than 30. Most of us talk honestly about these things only outside of work. At work, we're mostly blank slates to each other.
Well, not totally blank. When we lack information about other people's motives, concerns, worries, or yearnings, we tend to speculate. We just make it up. Often, we believe we know what's going on for the people around us. And many of us just make it up without realizing we're making it up.
Many of us are working with semi-fictional or mostly-fictional representations of each other. It's risky, because the judgments and assumptions people make about each other are usually wrong. That collaborations work as well as they do is almost miraculous.
What can you do about this? When you can, help others avoid speculating by filling in the blanks about yourself.
- You can't deny the obvious
- When you're in serious trouble, so serious that it's obvious to many, denying its seriousness just isn't credible. "Everything is under control" isn't believable when the roof is falling in. Acknowledge the problems. Acknowledge that some aren't yet being addressed effectively. Say something about how you plan to change that. Detail isn't required. Demonstrating a grasp on reality is required.
- Be (judiciously) open about your plans
- If you have plans with regard to your area of responsibility, be sure your boss knows about them. Keeping your plans to yourself leaves opportunities for anxiety and worry. One exception: if your boss is a micromanager, openness about your plans invites yet more micromanagement. Be judicious.
- You can't conceal personal problems completely
- Most of us When you're in serious trouble,
so serious that it's obvious to
many, denying its seriousness
just isn't crediblecan't consistently hide personal problems from everyone. The word gets out. Maybe people can't tell exactly what's troubling you, but they can tell that something is. Waiting to be asked, or denying that anything is wrong when you are asked, only adds to others' concerns. By contrast, preempting the inquiries by disclosing just a little information usually dampens curiosity. To those rude enough to demand details, you can respond, "I'd rather not say more." Since they probably wouldn't be satisfied with any level of detail, you'd eventually reach that point anyway. The sooner the better.
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Forthcoming issues of Point Lookout
- Coming October 23: Power Distance and Teams
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- And on October 30: Power Distance and Risk
- Managing or responding to project risks is much easier when team culture encourages people to report problems and question any plans they have reason to doubt. Here are five examples that show how such encouragement helps to manage risk. Available here and by RSS on October 30.
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On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough. But to organizational leaders, business analysts, project sponsors, and project managers, the story is fascinating. We'll use the history of this event to explore lessons in leadership and its application to organizational efforts. A fascinating and refreshing look at leadership from the vantage point of history. Read more about this program.
Here's a date for this program:
- Baldwin-Wallace University, 275 Eastland Road, Berea, Ohio
44017: November 7,
Kerzner Lecture Series/International Project Management Day, sponsored by Baldwin Wallace University and the Northeast Ohio Chapter of the Project Management Institute.
- Baldwin-Wallace University, 275 Eastland Road, Berea, Ohio 44017: November 7, Kerzner Lecture Series/International Project Management Day, sponsored by Baldwin Wallace University and the Northeast Ohio Chapter of the Project Management Institute. Register now.
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Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.