Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 4, Issue 26;   June 30, 2004: Selling Uphill: The Pitch

Selling Uphill: The Pitch

by

Whether you're a CEO or a project champion, you occasionally have to persuade decision makers who have some kind of power over you. What do they look for? What are the key elements of an effective pitch? What does it take to Persuade Power?

"So what about Marigold?" Sara asked. She and Karl were concerned that Wolf would argue for trying to fix Marigold first, before even looking at their proposal for Metronome. But Karl had an idea.

A Metronome"Maybe we don't say anything about Marigold. Suppose we critique a third idea — not Marigold — that looks at least as good as Wolf's. Then we're not arguing against Marigold, and it's a lot less personal. But it still raises questions about his approach."

Sara was impressed. "Yes, and if Metronome is an even better idea, it might be easier to turn the discussion back to Metronome. Interesting…"

Karl and Sara are devising one of the key elements of any proposal — the discussion of alternatives. By demonstrating the advantages of their proposal relative to all plausible alternatives, they effectively turn attention to the approach they're advocating.

Here are the key elements of an effective proposal. Some might not apply in your situation, so be selective.

What's the issue?
What issue does your proposal address? Present the issue from your management's perspective. Stick to one issue — complexity is a demotivator.
What's the impact?
What was the impact of this issue on a current or recently completed project? Did it affect schedules? Budgets? Relationships? Customers?
What's the impact of inaction?
Project what will happen if this issue isn't addressed effectively. Estimate budget and schedule effects, showing how the issue affects future or current projects. Estimate the financial costs and lost revenue associated with these factors, going forward quarter by quarter, for three years.
Where will the impact be greatest?
All projects To effectively advocate
for a position,
understand first
what your audience
cares about.
Let that drive
everything else.
are unique. What kinds of projects are most likely to be affected by this issue? Rank project types by impact, and estimate schedule, budget, and revenue consequences. This is especially persuasive if your proposal helps favored projects or customers.
Are there alternatives?
Every problem has multiple solutions, and no solution is best all around. Explore the advantages and disadvantages of three alternatives. Include financial consequences. This is the piece that Karl and Sara are working on.
What do you recommend?
Of the alternatives you explored, which one are you proposing and why? Take a position and defend it.
What should we do next?
Assuming that your proposal is adopted, what's the next doable step? Sketch a plan for implementation, including a schedule with milestones, and a budget. Include a risk plan.
Who should do it?
Who would work this plan, and how much of their time would be required? Are consultants involved? New hires?
How will we know if we succeed?
What criteria determine success? Will we need resources to determine success? How much? When?

Do you have a rejected proposal in a file somewhere? Dig it out. How many of these key elements were covered? Can you see ways to improve it? Go to top Top  Next issue: Believe It or Else  Next Issue

Rick BrennerThe article you've been reading is an archived issue of Point Lookout, my weekly newsletter. I've been publishing it since January, 2001, free to all subscribers, over the Web, and via RSS. You can help keep it free by donating either as an individual or as an organization. You'll receive in return my sincere thanks — and the comfort of knowing that you've helped to propagate insights and perspectives that can help make our workplaces a little more human-friendly. More

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