A centrifugal governor. A gear mechanism rotates the governor at rates proportional to engine revolutions per minute (RPM). Increasing RPM increases centrifugal forces on the two masses, which causes them to rise. That action slows the engine. Image from Hawkins (b.1833), Nehemiah (1904 edition of 1897 book. Originally published in 1897, later expanded to cover internal combustion engines.). New Catechism of the Steam Engine. New York: Theo Audel.
Machines, especially engines, are designed with a maximum revolutions per minute. When they exceed that maximum, they can fail catastrophically by essentially flying apart. Organizations also have a ceiling controlling how much work they can do without harming workers. When their work involves manipulating physical goods, that ceiling is set by safety regulations or by limits imposed by Nature.
In knowledge-based organizations, the ceiling on rates of production isn't as obvious. It's real, but it's set by psychological factors. There are few regulations, if any, and no obvious safety limits. In knowledge-based organizations, overload is often uncontrolled.
It's up to us to control overload. Here are some haiku to contemplate when you find yourself so overloaded that you can no longer think. Read them slowly. Notice how you feel about each one. Notice which ones strike home, and which ones suggest new ways to regain your sense of well-being.
i
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The Deck Chairs of the Titanic: Task Duration- Much of what we call work is as futile and irrelevant as rearranging the deck chairs of the
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See also Personal, Team, and Organizational Effectiveness for more related articles.
Forthcoming issues of Point Lookout
Coming June 25: Meandering Monologues in Meetings: Engagement- In a meeting, a meandering monologue has taken over when someone speaks at length with no sign of coming to a clear point, and little of evident value. This behavior reduces engagement on the part of other attendees, thereby limiting the meeting's value to the organization. Available here and by RSS on June 25.
And on July 2: The True Costs of Contractors- Among the more commonly cited reasons for hiring contractors instead of direct employees is cost savings. But are these savings real? Direct compensation, including perks and benefits, might favor the contractor arrangement, but indirect costs tell another story. Available here and by RSS on July 2.
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