A centrifugal governor. A gear mechanism rotates the governor at rates proportional to engine revolutions per minute (RPM). Increasing RPM increases centrifugal forces on the two masses, which causes them to rise. That action slows the engine. Image from Hawkins (b.1833), Nehemiah (1904 edition of 1897 book. Originally published in 1897, later expanded to cover internal combustion engines.). New Catechism of the Steam Engine. New York: Theo Audel.
Machines, especially engines, are designed with a maximum revolutions per minute. When they exceed that maximum, they can fail catastrophically by essentially flying apart. Organizations also have a ceiling controlling how much work they can do without harming workers. When their work involves manipulating physical goods, that ceiling is set by safety regulations or by limits imposed by Nature.
In knowledge-based organizations, the ceiling on rates of production isn't as obvious. It's real, but it's set by psychological factors. There are few regulations, if any, and no obvious safety limits. In knowledge-based organizations, overload is often uncontrolled.
It's up to us to control overload. Here are some haiku to contemplate when you find yourself so overloaded that you can no longer think. Read them slowly. Notice how you feel about each one. Notice which ones strike home, and which ones suggest new ways to regain your sense of well-being.
i
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And on July 23: Microdelegation- Microdelegation is a style of delegation in which the delegator unintentionally communicates the task to the subordinate in such detail and so repetitively that the subordinate is offended. As a result of this delegation style, many subordinates feel distrusted or suspected of fraud or goldbricking. Available here and by RSS on July 23.
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