People who suddenly reach into a pocket or purse and pull out a phone to answer it might not actually be doing what they appear to be doing. Maybe they just don't want to talk to you.
According to a study entitled, "Americans and their cell phones," by Pew Research, released August 15, among U.S. adults surveyed, 13% acknowledge having used their cell phones at least once in the past 30 days to avoid interacting with someone. I suspect that percentage would have been much greater if the survey had included other motivations, such as wanting to appear to be important or busy, showing off a new high-status phone, wanting to move to a more private setting where one is less likely to be observed, or any of dozens of other motivations.
Since deceivers are not always clever enough to pull off their deceptions, you can sometimes detect the deception if you're aware of the more common mistakes they make. For example, a typical error associated with the I'm-answering-my-phone ploy described above is forgetting to disable the ring tone. Nothing looks sillier than talking into a cell phone that suddenly begins to ring. When you see this happen, it's probable that a deception was underway. And if you suspect this deception, you can test your conjecture by calling the person on your phone, if you have their number. If you hear the physical phone ring, then it wasn't engaged.
Here is Part I of a little catalog of examples of deceptions involving the telephone, and some methods for detecting them.
- Circumventing personal cell phone bans
- When using personal cell phones is banned at work, some use this ploy: Make the call, put the cell phone on speaker or use a blue tooth earpiece, then pick up the desk phone without making a call on it, and continue the conversation on the cell phone. They then appear to be speaking on the desk phone.
- A typical mistake is to forget to warn, or fail to warn, the called party that the cell phone is on speaker.
- Phone borrowers
- Someone If you need an excuse to leave a
meeting early, having an actual
call come in on your phone
is usually good enoughwho wants to borrow your phone to make a call might actually make a call, but they might also want to have a look at your recent calls.
- Borrowers rarely forget that you can watch what they do. Lending someone your phone is not a good idea, but at least you'll know what number they called.
- Faking incoming calls
- If you need an excuse to leave a meeting early, having an actual call come in on your phone is usually good enough. With a scripting language like AppleScript, and a Skype account, you can easily arrange it.
- Common mistake: forgetting to blank the screen and mute the sound of the computer that runs the script. Anyone passing by, with enough knowledge, can easily figure out what's happening.
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More articles on Workplace Politics:
- When Power Attends the Meeting
- When the boss or supervisor of the chair of a regular meeting "sits in," disruption almost
inevitably results, and it's usually invisible to the visitor. Here are some of the risks of sitting
in on the meetings of your subordinates.
- More Stuff and Nonsense
- Some of what we believe is true about work comes not from the culture at work, but from the larger culture.
These beliefs are much more difficult to root out, but sometimes just a little consideration does help.
Here are some examples.
- Confronting the Workplace Bully: I
- When a bully targets you, you have three options: accept the abuse; avoid the bully or escape; and confront
or fight back. Confrontation is a better choice than many believe — if you know what you're doing.
- Deceptive Communications at Work
- Most workplace communication training emphasizes constructive uses of communication. But when we also
understand how communication can be abused, we're better able to defend ourselves from abusive communication.
One form of abusive communication is deception.
- The Artful Shirker
- Most people who shirk work are fairly obvious about it, but some are so artful that the people around
them don't realize what's happening. Here are a few of the more sophisticated shirking techniques.
Forthcoming issues of Point Lookout
- Coming May 15: Entry Intimidation
- Feeling intimidated about entering a new work situation can affect performance for both the new entrant and for the group as a whole. Four trouble patterns related to entry intimidation are inadvertent subversion, bullying, hat hanging, and defenses and sabotage. Available here and by RSS on May 15.
- And on May 22: Newtonian Blind Alleys: I
- When we decide how to allocate organizational resources, we make assumptions about how the world works. Often outside our awareness, the thinking of Sir Isaac Newton influences our assumptions. And sometimes they lead us into blind alleys. Universality is one example. Available here and by RSS on May 22.
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- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.
Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.