Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 15, Issue 39;   September 30, 2015:

The Artful Shirker

by

Most people who shirk work are fairly obvious about it, but some are so artful that the people around them don't realize what's happening. Here are a few of the more sophisticated shirking techniques.
A clock

A clock. Exploiting time constraints is often an effective tactic for those intent on shirking undetected. By letting the clock run out, shirkers can limit the amount of work that comes their way.

To shirk is to avoid carrying out something such as an obligation, a task, or a responsibility. Motivations for shirking vary, but the simplest motives include laziness, fear, and distaste for work. An example of a more complex motive is reluctance to reveal ignorance, incompetence, lack of talent, or lack of a skill needed to accomplish the task. Understanding the motives of shirkers is important, but even more essential is recognizing shirking when it happens.

To shirk unnoticed is the shirker's ultimate goal. Here's a short catalog of tactics of artful shirkers.

Pretend you're busy
Looking busy can conceal the shirker's actual activities — surfing the Web, working on personal projects, whatever can be made to look like real work. But most important, shirkers can use fake work to deflect incoming task assignments, by backing their claims that they're "overloaded already." Ironically, pretending to be busy can be exhausting.
Schedule check meetings too late
Check meetings are meetings in which we verify that things are proceeding as planned and everyone understands what work is to be done. When shirkers schedule check meetings, they can time them to occur too late for any mid-course corrections. If what they've done is wrong or inadequate, the deadline is then too close to allow for any significant adjustments.
Request feedback prematurely
Asking for Understanding the motives of
shirkers is important, but even
more essential is recognizing
shirking when it happens
feedback early in an effort might indicate earnest concern for doing things right. It can also be a ploy intended to elicit words of encouragement that can later be cited as indicating that the level of accomplishment was adequate for the completed task, when the giver of the feedback was only trying to indicate adequate progress to that point. A request for early feedback can also be a trap for those who feel the urge to demonstrate how to do it right, and who thus inadvertently take on significant chunks of both the task and the associated responsibility.
Transfer work to others
Transferring work to others requires chutzpah, especially if the target of the transfer isn't someone to whom the shirker has the authority to assign tasks. The artful shirker just tells the target to do it, while subtly communicating the idea that the target is expected to take on the task. For example, "I need this by Friday," or "We're counting on you to get this done today."
Exploit ambiguity
Requests of the shirker that are ambiguous in the most innocent ways can be disastrous. For example, asking that "a communication go out," might actually be widely and reasonably understood to be a request that a formal email notification be logged and distributed promptly, but the shirker can interpret it broadly enough to mean that a casual conversation or phone call would suffice.

Do you suspect that someone might be shirking? How many items in this catalog can you check off? Go to top Top  Next issue: Contextual Causes of Conflict: I  Next Issue

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