Last time (see "How to Stop Being Overworked: I," Point Lookout for October 12, 2011), we examined strategies for controlling overwork when the cause is our own behavior. In many cases, though, the cause is a supervisor's abusive behavior. Let's now examine what can be done in such instances.
- Know how to identify abusive overloading
- Abusive overloading can be general or specific. When it's general, everyone within the abuser's span of control is subject to overwork. When it's specific — aimed at an individual or individuals — it might be bullying, or possibly a tactic of discrimination or harassment.
- In either case, the abuser is usually aware that people are overworked, and might even acknowledge it. Some experience a feeling of elation or joy when the people overworked complain, falter, or show signs of stress. Or they might express perverse pride in the group's productivity, especially when there has been obvious personal sacrifice.
- Know the policies and procedures of your employer
- Your employer or union undoubtedly has policies and procedures pertaining to expected work hours. Learn what they are. Learn how to file grievances. Unfortunately, in most jurisdictions and for most employees, there is little legal protection against abusive supervisors, unless the employee is a member of a protected class, which is a legal term that describes factors that cannot be targeted for discrimination or harassment. The factors include race, sex, national origin, religion, and the like, but in many jurisdictions, you might not belong to a legally protected class.
- Even if you do, before filing a grievance, be certain that there is protection from retaliation. The best measure of protection is past behavior. If there has been retaliation against others who have filed grievances, then think twice.
- Know your own role
- It's possible that you yourself are playing a role in the abuse, especially if the pattern has persisted over time. For example, never having investigated how to use the formal grievance process, even on an anonymous basis, could be an indicator that you have done nothing about the situation. Ask yourself, "Have I let opportunities to invoke higher authority go by?"
- If you It's possible that you yourself
are playing a role in the abuse,
especially if the pattern
has persisted over timecan reasonably conclude that you've been at least passively complicit in the abuse pattern, the next questions are even more difficult. They pertain to your motives, and what you've gained from the pattern of severe overwork. For instance, excessive hours at work can provide a haven from unhappiness, emptiness, or other troubles in your personal life. Investigating this side of things on your own is possible, but it can be challenging unless you have the aid of a counseling professional.
Always keep in mind that internal transfer or changing jobs may be the best — or least bad — options. No matter how depressed the economic environment, if you make the right changes, a change in job can be the path from overwork to a fuller, richer life. First in this series Top Next Issue
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More articles on Workplace Politics:
- Illegal Dumping
- To solve problems, we change existing policies or processes, or we create new ones. We try to make things
better and sometimes we actually succeed. More often, we create new problems — typically, for
- Breaking the Rules
- Many outstanding advances are due to those who broke rules to get things done. And some of those who
break rules get fired or disciplined. When is rule breaking a useful tactic?
- Managing Risk Revision
- Prudent risk management begins by accepting the possibility that unpleasant events might actually happen.
But when organizations try to achieve goals that are a bit out of reach, they're often tempted to stretch
resources by revising or denying risks. Here's a tactic for managing risk revision.
- Approval Ploys
- If you approve or evaluate proposals or requests made by others, you've probably noticed patterns approval
seekers use to enhance their success rates. Here are some tactics approval seekers use.
- Deceptive Communications at Work
- Most workplace communication training emphasizes constructive uses of communication. But when we also
understand how communication can be abused, we're better able to defend ourselves from abusive communication.
One form of abusive communication is deception.
Forthcoming issues of Point Lookout
- Coming December 11: The Rhyme-as-Reason Effect
- When we speak or write, the phrases we use have both form and meaning. Although we usually think of form and meaning as distinct, we tend to assess as more meaningful and valid those phrases that are more beautifully formed. The rhyme-as-reason effect causes us to confuse the validity of a phrase with its aesthetics. Available here and by RSS on December 11.
- And on December 18: The Trap of Beautiful Language
- As we assess the validity of others' statements, we risk making a characteristically human error — we confuse the beauty of their language with the reliability of its meaning. We're easily thrown off by alliteration, anaphora, epistrophe, and chiasmus. Available here and by RSS on December 18.
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- The Power Affect: How We Express Our Personal Power
Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.
Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.