Last time we described some of the ways people acquire more work than they can handle. Sources include job design, assignments by supervisors, a sense of obligation, political tactics, and many more. Let's turn now to strategies and tactics that can reduce your workload while maintaining your image as a productive, dedicated team member or employee.
- Ask for help
- Asking for help can be difficult. For some of us, asking for help is equivalent to admitting deficiency, because we feel that all requests of us are by definition reasonable.
- Reasonableness is subjective. A request is reasonable only if you regard it as reasonable. When someone else considers a request of you to be reasonable, that might be interesting, but it isn't definitive. You are the ultimate arbiter of reasonableness.
- Asking for help doesn't mean that you're unable to do the work. It might mean that you're unable to do the work in the time required, due to other demands on your time.
- Ask for time
- The key For some of us, asking
for help is equivalent to
admitting deficiencyto keeping your workload light is preventing the arrival of new tasks and responsibilities. And the most effective preventer is the perception by others that you have responsibilities more important than whatever they were about to pass along to you.
- One way to build this perception is to ask for more time to complete a task. But don't ask for more time after you've committed to a particular deadline. Ask instead before you commit — make it part of your agreement to take on the task.
- The general formula is "Yes, I can do that, but I would need a little more time to do it than you had in mind. I can do it by X." You might not get what you're asking for, but the requestor, and any other observers, will gain an appreciation for your workload, and that could deter any additional requests.
- Stay in your own hula-hoop
- Controlling the urge to take on work voluntarily can be difficult. Work that remains undone, and which blocks your own progress, is especially tempting, as is work that a political rival wants to do. To control these urges, remember the hula-hoop metaphor.
- The essential idea is that doing your own work becomes impossible when you start trying to do the work of others. If you try to do your own job and some else's too, you'll do neither well.
- Whenever you find yourself considering taking on a new responsibility, ask yourself, "Why am I considering doing this?"
These three strategies are powerful, but they don't cover every case that can lead to overload. For instance, they don't help defend against the abusive supervisor who knowingly overloads subordinates. Abusive overloading is the topic for next time. First in this series Next in this series Top Next Issue
Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info
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More articles on Workplace Politics:
- The Risky Role of Hands-On Project Manager
- The hands-on project manager manages the project and performs some of the work, too. There are lots
of excellent hands-on project managers, but the job is inherently risky, and it's loaded with potential
conflicts of interest.
- Obstructionist Tactics: I
- Teams and groups depend for their success on highly effective cooperation between their members. If
even one person is unable or unwilling to cooperate, the team's performance is limited. What tactics
do obstructors use?
- Stalking the Elephant in the Room: II
- When everyone is thinking something that no one dares discuss, we say that there is "an elephant
in the room." Free-ranging elephants are expensive and dangerous to both the organization and its
people. Here's Part II of a catalog of indicators that elephants are about.
- Bottlenecks: II
- When some people take on so much work that they become "bottlenecks," they expose the organization
to risks. Managing those risks is a first step to ending the bottlenecking pattern.
- Narcissistic Behavior at Work: IV
- Narcissistic behavior at work is more damaging than rudeness or egotism. It leads to faulty decisions
that compromise organizational missions. In this part of the series we examine the effects of constant
demands for attention and admiration.
See also Workplace Politics and Managing Your Boss for more related articles.
Forthcoming issues of Point Lookout
- Coming March 29: Time Slot Recycling: The Risks
- When we can't begin a meeting because some people haven't arrived, we sometimes cancel the meeting and hold a different one, with the people who are in attendance. It might seem like a good way to avoid wasting time, but there are risks. Available here and by RSS on March 29.
- And on April 5: The Fallacy of Division
- Errors of reasoning are pervasive in everyday thought in most organizations. One of the more common errors is called the Fallacy of Division, in which we assume that attributes of a class apply to all members of that class. It leads to ridiculous results. Available here and by RSS on April 5.
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Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.
- Wikipedia has a nice article with a list of additional resources
- Some public libraries offer collections. Here's an example from Saskatoon.
- Check my own links collection
- LinkedIn's Office Politics discussion group