
Looking like a human Slinky toy, a member of Ringling Bros. and Barnum &
Bailey Circus keeps 60 hula-hoops going at once during her pre-show act March 27, 2008. With enough skill, it's possible to manage large numbers of hula-hoops. But no amount of skill is enough to manage some else's hula-hoop. Stay in your own hula-hoop. Or hula-hoops. Photo by Samantha Quigley, Office of the Secretary of Defense Public Affairs.
Last time we described some of the ways people acquire more work than they can handle. Sources include job design, assignments by supervisors, a sense of obligation, political tactics, and many more. Let's turn now to strategies and tactics that can reduce your workload while maintaining your image as a productive, dedicated team member or employee.
- Ask for help
- Asking for help can be difficult. For some of us, asking for help is equivalent to admitting deficiency, because we feel that all requests of us are by definition reasonable.
- Reasonableness is subjective. A request is reasonable only if you regard it as reasonable. When someone else considers a request of you to be reasonable, that might be interesting, but it isn't definitive. You are the ultimate arbiter of reasonableness.
- Asking for help doesn't mean that you're unable to do the work. It might mean that you're unable to do the work in the time required, due to other demands on your time.
- Ask for time
- The key For some of us, asking
for help is equivalent to
admitting deficiencyto keeping your workload light is preventing the arrival of new tasks and responsibilities. And the most effective preventer is the perception by others that you have responsibilities more important than whatever they were about to pass along to you. - One way to build this perception is to ask for more time to complete a task. But don't ask for more time after you've committed to a particular deadline. Ask instead before you commit — make it part of your agreement to take on the task.
- The general formula is "Yes, I can do that, but I would need a little more time to do it than you had in mind. I can do it by X." You might not get what you're asking for, but the requestor, and any other observers, will gain an appreciation for your workload, and that could deter any additional requests.
- Stay in your own hula-hoop
- Controlling the urge to take on work voluntarily can be difficult. Work that remains undone, and which blocks your own progress, is especially tempting, as is work that a political rival wants to do. To control these urges, remember the hula-hoop metaphor.
- The essential idea is that doing your own work becomes impossible when you start trying to do the work of others. If you try to do your own job and some else's too, you'll do neither well.
- Whenever you find yourself considering taking on a new responsibility, ask yourself, "Why am I considering doing this?"
These three strategies are powerful, but they don't cover every case that can lead to overload. For instance, they don't help defend against the abusive supervisor who knowingly overloads subordinates. Abusive overloading is the topic for next time. First issue in this series
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Related articles
More articles on Workplace Politics:
What Do You Need?
- When working issues jointly with others, especially with one other, we sometimes hear, "What do
you need to make this work?" Your answers can doom your effort — or make it a smashing success.
Telephonic Deceptions: II
- Deception at work probably wasn't invented at work. Most likely it is a continuation of deception in
the rest of life. But the technologies of the modern workplace offer new opportunities to practice the
art. Here's Part II of a handy guide for telephonic self-defense.
Exploitation and Conversational Narcissism at Work: I
- Exploitation of others is one of four themes of conversational narcissism. Knowing how to recognize
the patterns of conversational narcissism is a fundamental skill needed for controlling it. Here are
five examples that emphasize exploitation of others.
Off-Putting and Conversational Narcissism at Work: II
- Having off-putting interactions is one of four themes of conversational narcissism. Here are five behavioral
patterns that relate to off-putting interactions and how abusers employ them to distract conversation
participants from the matter at hand.
Additive bias…or Not: II
- Additive bias is a cognitive bias that many believe contributes to bloat of commercial products. When
we change products to make them more capable, additive bias might not play a role, because economic
considerations sometimes favor additive approaches.
See also Workplace Politics for more related articles.
Forthcoming issues of Point Lookout
Coming September 17: Workplace Bullying Doesn't Work
- A common belief about perpetrators of workplace bullying is that they have an outsized view of themselves and their power. The truth might be rather different. They could be dealing with an addiction cycle — a sense of weakness after the effects of previous bullying incidents have dissipated. Available here and by RSS on September 17.
And on September 24: Time Is Not a Resource
- In the project management community, it's often said that time is the most precious resource. Although time is indeed precious, to regard it as a resource — like finance, equipment, or people — can be a dangerous mistake. Time is not a resource. Available here and by RSS on September 24.
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Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.
- Wikipedia has a nice article with a list of additional resources
- Some public libraries offer collections. Here's an example from Saskatoon.
- Check my own links collection
- LinkedIn's Office Politics discussion group