Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 9, Issue 18;   May 6, 2009:

Political Framing: Strategies

by

In organizational politics, one class of toxic tactics is framing — accusing a group or individual by offering interpretations of their actions to knowingly and falsely make them seem responsible for reprehensible or negligent acts. Here are some strategies framers use.
1988 Nobel Laureate Leon Lederman celebrating his eightieth birthday

1988 Nobel Laureate Leon Lederman celebrating his eightieth birthday. Trick birthday candles work the way they do because their wicks contain an ingredient that can be ignited by the glowing ember that remains when the candle is blown out. One common ingredient that serves this purpose is magnesium dust. Because magnesium burns in air, the dust particles burst into flame, and that flame is hot enough to reignite the plume of unburned paraffin that streams from the just-extinguished wick.

In political frame-ups, the role of the magnesium is played by the bystanders who unsure about both the framer's claims and the framer's targets. They're sometimes swayed by the sheer numbers of colleagues who give credence to the accusations of the framer and the framer's proxies. It is thus advantageous to framers to persuade large numbers of people of the accusations as rapidly as possible. Photo courtesy Fermi National Accelerator Laboratory.

Have you ever felt as if you were being framed? Have you been accused falsely of organizational negligence or evil-doing by someone who knows well that the accusation is false? Last time we explored how framers use communications to construct frames. Here are some other strategies framers use.

Spin
Using communication through multiple channels, framers ask about and report various incidents, slanting their reports to serve their aims. They might use face-to-face communication, telephone, and the entire array of electronic formats, but they prefer private and unrecorded channels, because of the risk of having their misrepresentations revealed. They portray their targets as intentional, hypocritical, or malicious; their allies as enthusiastic, honest, and public; and themselves as innocent, pure, and sympathetic.
As the target, you can't control how the framer uses spin, but you can control what you say and do. When you have to speak about topics that are already in play, speak before multiple witnesses, on the record. Anticipate what might be spun, and explicitly close those opportunities. For instance, if you're accused of assassinating President Lincoln, you can say, "Yes, in the third grade, I did learn that Lincoln was assassinated 120 years before I was born. A sad day."
Misled proxies
Sometimes framers enlist proxies to construct frames. Some proxies have the same goals as the framer, but often they're simply misled by the framers' fabrications.
Targets understandably tend to feel attacked and hurt when people repeat false accusations. Because some attackers are misled, targets fare better when they distinguish between the misled and the malevolent. Asking clarifying questions is one approach. For instance, in private: "Are you aware that I wasn't even born when Lincoln was assassinated?" When you can expose misleading statements of the framer, you disable the proxies, and perhaps rescue your relationships. Proxies who exhibit little interest in facts are probably internally motivated, rather than misled.
Multiple-front assaults
Sophisticated framers To targets, countering a frame
can feel like blowing out a
cakeful of trick birthday candles
know that spin and fabrication are not durable. To maintain the frame, they work several fronts simultaneously, possibly with different parts of the audience. If audience segments interact weakly, as one might find in a dispersed or global organization, the framer can deploy the same fabrication at different times in different audience segments. To targets, this can feel like a game of whac-a-mole, or like blowing out a cakeful of trick birthday candles.
Counter the multiple-front assault with communication. Do what you can to open communications, becoming visible to all audience segments. Form personal relationships with important members of the audience. Create a sense that "My goodness, Linda couldn't possibly have said that."

Even if you effectively counter a frame, recognize that you reside in a culture where framers do succeed. Another frame is probably just over the horizon. First in this series  Go to top Top  Next issue: Misleading Vividness  Next Issue

303 Secrets of Workplace PoliticsIs every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info

For a discussion of the connection between false accusations and confirmation bias, see "Confirmation Bias: Workplace Consequences Part I," Point Lookout for November 23, 2011.

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