In 1940s street parlance, to frame is to ensnare or catch: "I was set up!"; "He was innocent, but the police framed him." In framing, someone creates evidence to project the appearance that the target carried out an illegal act. For instance, a framer might plant at a crime scene a drinking glass with the target's fingerprints.
In organizational politics, frames need not meet the standards of evidence that a court of law requires. Political frames often consist of interpretations, innuendos, privately voiced assertions and vague accusations. Moreover, political framing isn't necessarily carried out before the fact. The innuendos and accusations usually occur after an incident, as the framer provides an alternate interpretation of that incident to disparage the target.
Here are some of the communication techniques of political framers, and a few suggested counter tactics.
- Requests for information
- To further an appearance of probity and reason, the framer can make innocent-sounding requests for information. Phrases like "help me understand," or "can you clarify" might appear. The questions themselves provide the framer opportunities to add to the frame. For instance, the framer might ask, "I've been told that you assassinated President Lincoln. Can you confirm that this is a simple misunderstanding?" The accusation is nested in a seemingly reasonable request for a denial, but the request itself gives the framer a chance to spread the accusation.
- When this occurs, the damage is already done. Although it's tempting to say nothing at all, remember that silence can be interpreted in many ways. A response is required, but if it's anything more than a simple, straight, and serious denial, you risk making the problem worse.
- Multi-channel communication
- Believing that they know everything the framer has said is a common mistake of targets of framers. When targets learn of some new charges, usually indirectly, they tend to focus on those charges, ignoring the possibility that other communications are happening In organizational politics,
frames need not meet the
standards of evidence that
a court of law requiresor might already have happened. For instance, the framer might make an accusation directly to the target, having already prepared the audience by making that same charge — and more — in a more private venue, excluding the target. Targets, believing that they know the full scope of the problem, then address the charges they know about. The framer is then free to fall back on already-prepared ground, leaving the target's carefully prepared defense unanswered and effectively deflected.
- As a target, it's wise to assume that the framer has had more communication with others than you know, and that some of those others are convinced that you've done and said what the framer claims. When you hear of new charges, try to draw out more, to get everything on the table before trying to turn things around. To avoid further spreading falsehoods, privacy is best, but privacy is not always possible.
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Double Indemnity is over 60 years old, but still entertaining. Get some popcorn and make an evening of it. As a film, it has served as a template for many more recent screen tales, including — possibly — Body Heat. Students of film will certainly enjoy Double Indemnity. Order from Amazon.com
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More articles on Workplace Politics:
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to deal with them, can keep you out of trouble and make you more effective and influential.
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- Political Framing: Strategies
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by offering interpretations of their actions to knowingly and falsely make them seem responsible for
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- Although many of us are overloaded as a result of our own choices, some are overloaded by abusive supervisors.
If you find yourself in that situation, what can you do?
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Forthcoming issues of Point Lookout
- Coming August 21: Perfectionism and Avoidance
- Avoiding tasks we regard as unpleasant, boring, or intimidating is a pattern known as procrastination. Perfectionism is another pattern. The interplay between the two makes intervention a bit tricky. Available here and by RSS on August 21.
- And on August 28: Playing at Work
- Eight hours a day — usually more — of meetings, phone calls, reading and writing email and text messages, briefing others or being briefed, is enough to drive anyone around the bend. To re-energize, to clarify one's perspective, and to restore creative capacity, play is essential. Play at work, I mean. Available here and by RSS on August 28.
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- The Race to the South Pole: Lessons in Leadership
- On 14 December 1911, four men led by Roald Amundsen reached
the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the
race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical
drama, why this happened is interesting enough. But to organizational leaders, business analysts, project
sponsors, and project managers, the story is fascinating. We'll use the history of this event to explore
lessons in leadership and its application to organizational efforts. A fascinating and refreshing look
at leadership from the vantage point of history. Read
more about this program. Here's a date for this program:
- Baldwin-Wallace University, 275 Eastland Road, Berea, Ohio
44017: November 7,
Kerzner Lecture Series/International Project Management Day, sponsored by Baldwin Wallace University and the Northeast Ohio Chapter of the Project Management Institute.
- Baldwin-Wallace University, 275 Eastland Road, Berea, Ohio 44017: November 7, Kerzner Lecture Series/International Project Management Day, sponsored by Baldwin Wallace University and the Northeast Ohio Chapter of the Project Management Institute. Register now.
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Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.