
World global temperature departures from the 1951-1980 mean. The plot shows four data sets, including NASA, NOAA, the Climate Research Unit (CRU) of the University of East Anglia, and the Japan Meteorological Agency. All are very similar, and although there are significant overlaps between the respective data sources of these four agencies, each is applying its own analytical methods to that data. The CRU is the focus of what is often called "Climategate" — an allegation that climate researchers there (and presumably elsewhere) have used their scientific skill to conspire to produce a conclusion that matches their preconceptions, abusing their positions and violating their scientific integrity. The advocates of the Climategate position allege, among other things, that confirmation bias is at work in the scientific community and that global warming, if it exists at all, is not due to human activity. Scientists, including recently a scientist who had joined with the global warming deniers, have repeatedly debunked these allegations.
Interestingly, it is the advocates of Climategate who may provide the clearest examples of confirmation bias. One example of a justification of this assertion relates to what is here called "Hear no evil, see no evil." Let us concede that, across any given field of scientific research, scientific integrity is rarely upheld perfectly and that in any area of scientific research, there are instances of scientific fraud. Two critical questions then become: "What is the incidence of scientific fraud, by field of research?" and "What is the expected incidence of scientific fraud in climatology?" Finding a single instance of scientific fraud does not in itself invalidate all research in a given field, nor does it invalidate the research done by others in that field, nor does it prove that the research performed in that field is any less credible than is the research performed in other fields. Any conclusion as to the credibility of climatological research must rest on some estimate of the integrity of the field itself relative to others. But Climategate advocates have done no such studies of which I am aware, or, at least, they have not publicized this element of the argument. For them it appears to be sufficient to call into question one group's work without establishing any kind of context for their subsequent conclusions. This could be explained as an unwillingness to test their conclusions, which is a hallmark of confirmation bias. Illustration courtesy The New Republic.
Confirmation bias is a cognitive bias that causes us to seek confirmation of our preconceptions, while we avoid information that might contradict them. It can also cause us to tend to overvalue information supporting our preconceptions, and undervalue information in conflict with them.
Last time, we explored indicators that confirmation bias might be taking place. Let's now explore how confirmation bias affects our thinking. Here are five ways people use confirmation bias — often outside their awareness — to reinforce their preconceptions.
- Hear no evil, see no evil
- We use many techniques for avoiding information that conflicts with preconceptions. In meetings, we deprive people of the floor if we regard their positions as threats to our preconceptions, or we're inattentive when they speak, or we place their agenda items last, hoping to run out of time. We ignore what they write and we distract others from paying attention to their contributions. For conferences, we use peer review to exclude them from programs altogether; we assign them to small, undesirable, or out-of-the-way venues; we schedule them for undesirable time slots; or we schedule them opposite events that we expect to be heavily attended.
- Consider carefully the spectrum of information sources to which you do pay attention. When others make choices for you (as happens in conferences), think about what has been excluded from the program.
- False memories
- Most research about false memories relates to the recovered memory techniques in common use a decade ago. In the workplace, false memories also play a role. When we recollect what someone said or wrote, we're risking confirmation bias.
- Take extra care when retrieving memories that support positions you hold — memory tends to provide data that supports what we believe, and it tends not to provide data that conflicts with what we believe.
- False reasoning
- When reasoning is subtle, we sometimes make mistakes. But when reasoning isn't especially challenging, we can still make errors, especially when we hurry or we're under stress.
- Because of confirmation bias, these errors tend to favor our preconceptions. Examine carefully any reasoned argument that supports preconceptions.
- False accusations
- Accusations that survive being subjected to testing against evidence are more likely to be valid. By limiting such testing, confirmation bias tends to increase the likelihood that accusations are false.
- Accusations need not be verbalized. Even when they're merely thoughts, they affect how we interact with the accused. Such accusations are especially prone to confirmation bias, because they are rarely subject to confrontation with evidence.
- Tiptoeing around the elephants
- The "elephant in the room" The "elephant in the room"
often takes the form of
information that contradicts
our preconceptionsoften takes the form of information that contradicts what we hope to be true — information that contradicts our preconceptions. Confirmation bias helps us defend against these contradictions. - When you sense the presence of an elephant in the room, check for contradictions of the group's hopes, dreams, and preconceptions.
Next time we'll examine the effects of confirmation bias on management processes. First in this series | Next in this series Top
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For more about "the elephant in the room," see "Stalking the Elephant in the Room: I," Point Lookout for June 9, 2010. For more about false accusations, see "Political Framing: Strategies," Point Lookout for May 6, 2009.
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Related articles
More articles on Emotions at Work:
Coping with Problems
- How we cope with problems is a choice. When we choose our coping style, we help determine our ability
to address the problems we face. Of eight styles we can identify, only one is universally constructive,
and we rarely use it.
Peek-a-Boo and Leadership
- Great leaders know what to say, what not to say, and when to say or not say it, sometimes with stunning
effect. Consistently effective leadership requires superior empathy skills. Here are some things to
do to improve your empathy skills.
Responding to Threats: II
- When an exchange between individuals, or between an individual and a group, goes wrong, threats often
are either the cause or part of the results. If we know how to deal with threats — and how to
avoid and prevent them — we can help keep communications creative and constructive.
Ego Depletion: An Introduction
- Ego depletion is a recently discovered phenomenon that limits our ability to regulate our own behavior.
It explains such seemingly unrelated phenomena as marketing campaign effectiveness, toxic conflict contagion,
and difficulty losing weight.
How to Listen to Someone Who's Dead Wrong
- Sometimes we must listen attentively to someone with whom we strongly disagree. The urge to interrupt
can be overpowering. How can we maintain enough self-control to really listen?
See also Emotions at Work, Personal, Team, and Organizational Effectiveness and Cognitive Biases at Work for more related articles.
Forthcoming issues of Point Lookout
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And on March 6: A Pain Scale for Meetings
- Most meetings could be shorter, less frequent, and more productive than they are. Part of the problem is that we don't realize how much we do to get in our own way. If we track the incidents of dysfunctional activity, we can use the data to spot trends and take corrective action. Available here and by RSS on March 6.
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