Bibliography

This page lists all references cited in the editions of Point Lookout.

This bibliography is more than just a list of references. For many references, if includes links to websites that offer freely available copies of the referenced work. And for each citation, this bibliography includes links to the editions of Point Lookout that cite that reference. These "reverse citations" are helpful to anyone seeking material related to a given citation.

The references

[Aikin 2011]
Scott F. Aikin and John Casey. "Straw men, weak men, and hollow men," Argumentation 25:1 (2011), pp. 87-105. Available here. Retrieved 27 November 2022.

Cited in:

  • Richard Brenner. "Straw Man Variants," Point Lookout blog, December 14, 2022. Available here.
[APA 2023.1]
American Psychological Association. APA Dictionary of Psychology Available here. Retrieved 3 July 2023.

Cited in:

  • Richard Brenner. "On Managing Life Event Risk," Point Lookout blog, July 19, 2023. Available here.
[APA 2023.2]
American Psychological Association. APA Dictionary of Psychology Available here. Retrieved 3 July 2023.

Cited in:

  • Richard Brenner. "On Managing Life Event Risk," Point Lookout blog, July 19, 2023. Available here.
[APA 2023.3]
American Psychological Association. APA Dictionary of Psychology Available here. Retrieved 14 August 2023.

Cited in:

  • Richard Brenner. "Gaslighting Project Teams," Point Lookout blog, August 30, 2023. Available here.
[Aquino 2006]
Karl Aquino, Thomas M. Tripp, and Robert J. Bies. "Getting Even or Moving On? Power, Procedural Justice, and Types of Offense as Predictors of Revenge, Forgiveness, Reconciliation, and Avoidance in Organizations," Journal of Applied Psychology 91:3 (2006), 653-668.

Cited in:

  • Richard Brenner. "Cultural Indicators of Political Risk," Point Lookout blog, September 7, 2016. Available here.
[Aristotle 350 BCE]
Aristotle. On Sophistical Refutations. Written approximately 350 BCE. Translated 1994 by W. A. Pickard-Cambridge. Available here. Retrieved 20 March 2023.

Cited in:

  • Richard Brenner. "The Fallacy of Division," Point Lookout blog, April 5, 2023. Available here.
[Arnold 2012]
Nike Arnold, Lara Ducate, and Claudia Kost. "Collaboration or cooperation? Analyzing group dynamics and revision processes in wikis," Calico Journal 29:3 (2012), pp. 431-448. Available here. Retrieved 15 October 2022.

Cited in:

  • Richard Brenner. "Cooperations That Need to Be Collaborations," Point Lookout blog, November 9, 2022. Available here.
[Arslan 2010]
Coskun Arslan. "An Investigation of Anger and Anger Expression in Terms of Coping with Stress and Interpersonal Problem-Solving," Educational Sciences: Theory and Practice 10:1 (2010), pp. 25-43. Available here. Retrieved 16 April 2024

Cited in:

  • Richard Brenner. "How to Answer When You Don't Know How to Answer," Point Lookout blog, April 17, 2024. Available here.
[Babiak 2007]
Paul Babiak and Robert D. Hare. Snakes in Suits: when psychopaths go to work. New York: Collins Business, 2007. Order from Amazon.com.

Cited in:

  • Richard Brenner. "Career Opportunity or Career Trap: I," Point Lookout blog, April 3, 2019. Available here.
[Bacal 2015]
Robert Bacal. "When Teams Aren't Important Or Desirable," World of Work blog, Work911.com. Available here.

Cited in:

  • Richard Brenner. "Wacky Words of Wisdom: IV," Point Lookout blog, August 5, 2015. Available here.
[Bales 1955]
Robert F. Bales. "The equilibrium problem in Small Groups," in Small Groups: Studies In Social Interaction, A.P. Hare, Edgar F. Borgatta and Robert F. Bales, eds. New York: Alfred A. Knopf, 1955, pp. 424-456. Available here. Retrieved 15 December 2022.

Cited in:

  • Richard Brenner. "Tuckman's Model and Joint Leadership Teams," Point Lookout blog, January 18, 2023. Available here.
[Banerjee 1992]
Abhijit V. Banerjee. "A Simple Model of Herd Behavior," The Quarterly Journal of Economics 107:3 (1992), 797-818.

Cited in:

  • Richard Brenner. "The Power and Hazards of Anecdotes: II," Point Lookout blog, January 7, 2015. Available here.
[Barash 2018]
David P. Barash. "Gaslighting for Dummies," Psychology Today, March 13, 2018. Available here.

Cited in:

  • Richard Brenner. "Strategy for Targets of Verbal Abuse," Point Lookout blog, August 8, 2018. Available here.
[Barber 1996]
Michael Barber's A Collection of Humorous Mondegreens.

Cited in:

  • Richard Brenner. "Conceptual Mondegreens," Point Lookout blog, December 20, 2017. Available here.
[Barron 2002]
Greg Barron and Eldad Yechiam. "Private e-mail requests and the diffusion of responsibility," Computers in Human Behavior 18 (2002), 507-520. Available here.

Cited in:

  • Richard Brenner. "They Don't Reply to My Email," Point Lookout blog, June 10, 2020. Available here.
[Bashir 2021]
Adnan Bashir. "To Improve Crisis-Response Plans, Bring in a Red Team," PRSay blog, June 7, 2021. Available here. Retrieved 4 February 2024.

Cited in:

  • Richard Brenner. "Red Team Reviews of Uphill Briefings," Point Lookout blog, February 21, 2024. Available here.
[Baskin 2014]
J.S. Baskin, "According To U.S. Big Data, We Won The Vietnam War," Forbes Magazine, 2014. Available here. Retrieved 6 February 2023.

Cited in:

  • Richard Brenner. "The McNamara Fallacy," Point Lookout blog, February 22, 2023. Available here.
[Bateson 1956]
Gregory Bateson, Don D. Jackson, Jay Haley, and John Weakland. "Toward a theory of schizophrenia." Behavioral Science 1:4 (1956), 251-264. Available here. Retrieved 5 June 2022.

Cited in:

  • Richard Brenner. "Double Binds at Work," Point Lookout blog, June 22, 2022. Available here.
[Bateson 2011]
Melissa Bateson, Suzanne Desire, Sarah E. Gartside, and Geraldine A. Wright. "Agitated honeybees exhibit pessimistic cognitive biases," Current Biology 21:12 (2011), 1070-1073. Available here.

Cited in:

  • Richard Brenner. "Disjoint Awareness: Bias," Point Lookout blog, January 22, 2020. Available here.
[Baumeister 1998]
Roy F. Baumeister, Ellen Bratslavsky, Mark Muraven, and Dianne M. Tice. "Ego Depletion: Is the Active Self a Limited Resource?" Journal or Personality and Social Psychology 74:5 (1998), 1252-1265. Available here.

Cited in:

  • Richard Brenner. "Ego Depletion: An Introduction," Point Lookout blog, November 20, 2013. Available here.
[Baumeister 2007]
Roy F. Baumeister and Kathleen D. Vohs, eds. Encyclopedia of Social Psychology. Thousand Oaks, California: SAGE Publications, Inc., 2007. Order from Amazon.com.

Cited in:

  • Richard Brenner. "Influence and Belief Perseverance," Point Lookout blog, March 15, 2017. Available here.
[Baumeister 2011]
Roy F. Baumeister and John Tierney. Willpower: Rediscovering the Greatest Human Strength. New York: Penguin Press, 2011.

Cited in:

  • Richard Brenner. "Human Limitations and Meeting Agendas," Point Lookout blog, January 22, 2014. Available here.
[Biagioli 2020]
Mario Biagioli and Alexandra Lippman, eds. Gaming the metrics: Misconduct and manipulation in academic research. MIT Press, 2020. Available here. Order from Amazon.com.

Cited in:

  • Richard Brenner. "The McNamara Fallacy," Point Lookout blog, February 22, 2023. Available here.
[Boehm 2016]
Barry Boehm, Celia Chen, Kamonphop Srisopha, Reem Alfayez, and Lin Shiy. "Avoiding Non-Technical Sources of Software Maintenance Technical Debt," USC Course notes, Fall 2016.

Cited in:

  • Richard Brenner. "Seven More Planning Pitfalls: III," Point Lookout blog, October 7, 2020. Available here.
  • Richard Brenner. "Risk Creep: I," Point Lookout blog, November 1, 2017. Available here.
[Boiney 1997]
Lindsley G. Boiney, Jane Kennedy and Pete Nye. "Instrumental bias in motivated reasoning: More when more is needed," Organizational Behavior and Human Decision Processes 72:1 (1997), 1-24.

Cited in:

  • Richard Brenner. "Motivated Reasoning," Point Lookout blog, August 19, 2020. Available here.
[Boulding 1990]
Kenneth E. Boulding, Three Faces of Power, SAGE Publications, Inc., (1990), p. 63. Order from Amazon.com.

Cited in:

  • Richard Brenner. "Patterns of Conflict Escalation: II," Point Lookout blog, February 10, 2016. Available here.
[Brayton 2013]
Ed Brayton. "Poker, Psychology and the Science of Tells," November 16, (2013), Available here.

Cited in:

  • Richard Brenner. "Wishful Interpretation: II," Point Lookout blog, November 18, 2015. Available here.
[Brenner 2001]
Richard Brenner. "Never, Ever, Kill the Messenger," Point Lookout blog, November 7, 2001. Available here..

Cited in:

  • Richard Brenner. "Intentionally Misreporting Status: II," Point Lookout blog, April 29, 2020. Available here.
[Brenner 2001.1]
Richard Brenner. "You Remind Me of Helen Hunt," Point Lookout blog, June 6, 2001. Available here..

Cited in:

  • Richard Brenner. "Illusory Management: II," Point Lookout blog, September 15, 2021. Available here.
[Brenner 2002]
Richard Brenner. "Think in Living Color," Point Lookout blog, June 26, 2002. Available here..

Cited in:

  • Richard Brenner. "Collaborations That Need to Be Cooperations," Point Lookout blog, November 16, 2022. Available here.
[Brenner 2003]
Richard Brenner. "Plenty of Blame to Go Around," Point Lookout blog, August 27, 2003. Available here..

Cited in:

  • Richard Brenner. "On Reporting Noncompliance," Point Lookout blog, May 25, 2022. Available here.
[Brenner 2003.1]
Richard Brenner. "Plopping," Point Lookout blog, October 22, 2003. Available here..

Cited in:

  • Richard Brenner. "Self-Importance and Conversational Narcissism at Work: II," Point Lookout blog, October 11, 2023. Available here.
[Brenner 2004]
Richard Brenner. "The Power of Presuppositions," Point Lookout blog, September 1, 2004. Available here..

Cited in:

  • Richard Brenner. "Nasty Questions: II," Point Lookout blog, November 15, 2006. Available here.
  • Richard Brenner. "Straw Man Variants," Point Lookout blog, December 14, 2022. Available here.
[Brenner 2004.1]
Richard Brenner. "Take Any Seat: I," Point Lookout blog, May 26, 2004. Available here..

Cited in:

  • Richard Brenner. "Newly Virtual Politics: Meetings," Point Lookout blog, November 18, 2020. Available here.
[Brenner 2005]
Richard Brenner. "Is It Blame or Is It Accountability?," Point Lookout blog, December 21, 2005. Available here..

Cited in:

  • Richard Brenner. "On Assigning Responsibility for Creating Trouble," Point Lookout blog, December 27, 2017. Available here.
  • Richard Brenner. "Bad Trouble: Misdirection," Point Lookout blog, August 25, 2021. Available here.
  • Richard Brenner. "On Reporting Noncompliance," Point Lookout blog, May 25, 2022. Available here.
[Brenner 2006]
Richard Brenner. "Nasty Questions: I," Point Lookout blog, November 8, 2006. Available here..

Cited in:

  • Richard Brenner. "The Tweaking CC," Point Lookout blog, February 7, 2001. Available here.
[Brenner 2006.1]
Richard Brenner. "Asking Brilliant Questions," Point Lookout blog, November 22, 2006. Available here..

Cited in:

  • Richard Brenner. "Critical Thinking and Midnight Pizza," Point Lookout blog, April 23, 2003. Available here.
[Brenner 2006.2]
Richard Brenner. "Nasty Questions: II," Point Lookout blog, November 15, 2006. Available here..

Cited in:

  • Richard Brenner. "The Power of Presuppositions," Point Lookout blog, September 1, 2004. Available here.
[Brenner 2006.3]
Richard Brenner. "The True Costs of Indirectness," Point Lookout blog, November 29, 2006. Available here..

Cited in:

  • Richard Brenner. "The Power of Presuppositions," Point Lookout blog, September 1, 2004. Available here.
[Brenner 2006.4]
Richard Brenner. "Deliver the Headline First," Point Lookout blog, May 3, 2006. Available here.

Cited in:

  • Richard Brenner. "The Major Annoyance of Mini-Digressions," Point Lookout blog, August 18, 2021. Available here.
[Brenner 2007]
Richard Brenner. "Changing the Subject: I," Point Lookout blog, February 21, 2007. Available here..

Cited in:

  • Richard Brenner. "The Unappreciative Boss," Point Lookout blog, September 22, 2004. Available here.
[Brenner 2009]
Richard Brenner. "The Paradox of Confidence," Point Lookout blog, January 7, 2009. Available here..

Cited in:

  • Richard Brenner. "Time Slot Recycling: The Risks," Point Lookout blog, March 29, 2023. Available here.
[Brenner 2011]
Richard Brenner. "The Reification Error and Performance Management," Point Lookout blog, September 28, 2011. Available here..

Cited in:

  • Richard Brenner. "Goodhart's Law and Reification," Point Lookout blog, March 1, 2023. Available here.
[Brenner 2012]
Richard Brenner. "The Halo Effect," Point Lookout blog, March 21, 2012. Available here..

Cited in:

  • Richard Brenner. "Bullet Point Madness: II," Point Lookout blog, March 25, 2020. Available here.
  • Richard Brenner. "Unrecognized Bullying: III," Point Lookout blog, September 14, 2022. Available here.
[Brenner 2012.1]
Richard Brenner. "Some Subtleties of ad hominem Attacks," Point Lookout blog, November 14, 2012. Available here..

Cited in:

  • Richard Brenner. "Wishful Significance: I," Point Lookout blog, December 16, 2015. Available here.
[Brenner 2013]
Richard Brenner. "Social Entry Strategies: I," Point Lookout blog, September 18, 2013. Available here..

Cited in:

  • Richard Brenner. "Entry Intimidation," Point Lookout blog, May 15, 2019. Available here.
[Brenner 2013.1]
Richard Brenner. "Social Entry Strategies: II," Point Lookout blog, September 25, 2013. Available here..

Cited in:

  • Richard Brenner. "Entry Intimidation," Point Lookout blog, May 15, 2019. Available here.
[Brenner 2013.2]
Richard Brenner. "Overtalking: I," Point Lookout blog, October 16, 2013. Available here..

Cited in:

  • Richard Brenner. "Exploitation and Conversational Narcissism at Work: II," Point Lookout blog, October 25, 2023. Available here.
[Brenner 2014]
Richard Brenner. "Scope Creep, Hot Hands, and the Illusion of Control," Point Lookout blog, February 26, 2014. Available here..

Cited in:

  • Richard Brenner. "Wishful Thinking and Perception: I," Point Lookout blog, October 28, 2015. Available here.
[Brenner 2015]
Richard Brenner. "Managing Wishful Thinking Risk," Point Lookout blog, October 21, 2015. Available here..

Cited in:

  • Richard Brenner. "Wishful Interpretation: I," Point Lookout blog, November 11, 2015. Available here.
[Brenner 2015.1]
Richard Brenner. "Managing Wishful Thinking Risk," Point Lookout blog, October 21, 2015. Available here..

Cited in:

  • Richard Brenner. "Wishful Significance: I," Point Lookout blog, December 16, 2015. Available here.
[Brenner 2015.2]
Richard Brenner. "Holding Back: II," Point Lookout blog, September 16, 2015. Available here..

Cited in:

  • Richard Brenner. "Narcissistic Behavior at Work: IV," Point Lookout blog, April 11, 2018. Available here.
[Brenner 2015.3]
Richard Brenner. "Call in the Right Expert," Point Lookout blog, December 30, 2015. Available here..

Cited in:

  • Richard Brenner. "When Fixing It Doesn't Fix It: I," Point Lookout blog, January 6, 2016. Available here.
[Brenner 2015.4]
Richard Brenner. "Overconfidence at Work," Point Lookout blog, April 15, 2015. Available here..

Cited in:

  • Richard Brenner. "Lessons Not Learned: II," Point Lookout blog, August 23, 2023. Available here.
[Brenner 2015.5]
Richard Brenner. "Contextual Causes of Conflict: I," Point Lookout blog, October 7, 2015. Available here..

Cited in:

  • Richard Brenner. "Newly Virtual Politics: Choices," Point Lookout blog, November 25, 2020. Available here.
[Brenner 2016.1]
Richard Brenner. "The Psychology and Politics of Technical Debt," Cutter Business Technology Journal, March 2016.

Cited in:

  • Richard Brenner. "How We Waste Time: II," Point Lookout blog, October 12, 2016. Available here.
[Brenner 2017.1]
Richard Brenner. "A policymaker's definition of technical debt," TechDebtPolicy Blog, November 10, 2017.

Cited in:

  • Richard Brenner. "Conway's Law and Technical Debt," Point Lookout blog, January 30, 2019. Available here.
[Brenner 2017.2]
Richard Brenner. "Performance Issues for Nonsupervisors," Point Lookout blog, July 12, 2017. Available here..

Cited in:

  • Richard Brenner. "The Major Annoyance of Mini-Digressions," Point Lookout blog, August 18, 2021. Available here.
[Brenner 2019.1]
Richard Brenner. "Power Distance and Teams," Point Lookout blog, October 23, 2019. Available here..

Cited in:

  • Richard Brenner. "Power Distance and Teams," Point Lookout blog, October 23, 2019. Available here.
[Brenner 2019.2]
Richard Brenner. "The Rhyme-as-Reason Effect," Point Lookout blog, December 11, 2019. Available here..

Cited in:

  • Richard Brenner. "Perfectionism and Avoidance," Point Lookout blog, August 21, 2019. Available here.
  • Richard Brenner. "Bad Trouble: Coping strategies," Point Lookout blog, September 1, 2021. Available here.
[Brenner 2020.1]
Richard Brenner. "Concealed Capability Inversions: Questions," Point Lookout blog, May 27, 2020. Available here..

Cited in:

  • Richard Brenner. "Capability Inversions and Workplace Abuse," Point Lookout blog, May 11, 2022. Available here.
[Brenner 2020.2]
Richard Brenner. "Capability Inversions and the Dunning-Kruger Effect," Point Lookout blog, June 3, 2020. Available here..

Cited in:

  • Richard Brenner. "Capability Inversions and Workplace Abuse," Point Lookout blog, May 11, 2022. Available here.
[Brenner 2020.3]
Richard Brenner. "The Planning Dysfunction Cycle," Point Lookout blog, June 24, 2020. Available here..

Cited in:

  • Richard Brenner. "Anticipating Absence: Passings," Point Lookout blog, December 30, 2020. Available here.
[Brenner 2020.4]
Richard Brenner. "Motivated Reasoning," Point Lookout blog, August 19, 2020. Available here..

Cited in:

  • Richard Brenner. "Risk Acceptance: One Path," Point Lookout blog, March 3, 2021. Available here.
[Brenner 2020.5]
Richard Brenner. "Virtual Meetings: Then and Now," Point Lookout blog, April 1, 2020. Available here..

Cited in:

  • Richard Brenner. "Newly Virtual Politics: Meetings," Point Lookout blog, November 18, 2020. Available here.
[Brenner 2021.1]
Richard Brenner. "Formulaic Utterances: I," Point Lookout blog, September 22, 2021. Available here..

Cited in:

  • Richard Brenner. "Formulaic Utterances: III," Point Lookout blog, June 29, 2022. Available here.
[Brenner 2021.2]
Richard Brenner. "Formulaic Utterances: II," Point Lookout blog, September 29, 2021. Available here..

Cited in:

  • Richard Brenner. "Formulaic Utterances: III," Point Lookout blog, June 29, 2022. Available here.
[Brenner 2021.3]
Richard Brenner. "Choice-Supportive Bias," Point Lookout blog, April 21, 2021. Available here..

Cited in:

  • Richard Brenner. "Improvement Bias," Point Lookout blog, January 31, 2024. Available here.
[Brenner 2022]
Richard Brenner. "Logical Presentation Can Be Ineffective," Point Lookout blog, March 2, 2022. Available here..

Cited in:

  • Richard Brenner. "Covert Verbal Abuse at Work," Point Lookout blog, August 10, 2022. Available here.
[Bressen 2007]
Tree Bressen. "Consensus decision making," in The Change Handbook: The definitive resource on today's best methods for engaging whole systems (2007): 212-217. Available here.

Cited in:

  • Richard Brenner. "Multi-Expert Consensus," Point Lookout blog, July 8, 2020. Available here.
[Brooks 1982]
Frederick P. Brooks, Jr. The Mythical Man-Month. Reading, Massachusetts: Addison-Wesley, 1982. Order from Amazon.com.

Cited in:

  • Richard Brenner. "Conway's Law and Technical Debt," Point Lookout blog, January 30, 2019. Available here.
[Brown 2002]
Vincent R. Brown and Paul B. Paulus. "Making Group Brainstorming More Effective: Recommendations From an Associative Memory Perspective," Current Directions in Psychological Science 11:6 (2002), 208-212. Available here.

Cited in:

  • Richard Brenner. "Brainstorming and Speedstorming: I," Point Lookout blog, February 20, 2019. Available here.
[Brown 2010]
Stuart Brown and Christopher Vaughan. Play: How it Shapes the Brain, Opens the Imagination, and Invigorates the Soul. New York: Avery, 2010. Order from Amazon.com.

Cited in:

  • Richard Brenner. "Playing at Work," Point Lookout blog, August 28, 2019. Available here.
[Brunsson 1998]
Karin Brunsson. "Non-Learning Organizations," Scandinavian Journal of Management, 14:4, (1998) 421-432. Available here. Retrieved 3 May 2023.

Cited in:

  • Richard Brenner. "Learning-Averse Organizations," Point Lookout blog, March 24, 2021. Available here.
[Calhoun 2022]
Ben Calhoun and Ira Glass. "A City Walks Into an Investigation," This American Life podcast, #760. January 28, 2022. Available here. Retrieved 30 May 2022.

Cited in:

  • Richard Brenner. "We Can 'Moneyball' Bullying," Point Lookout blog, June 15, 2022. Available here.
[Campbell 1999]
W. Keith Campbell and Constantine Sedikides. "Self-threat magnifies the self-serving bias: A meta-analytic integration," Review of General Psychology 3:1 (1999), 23-43. Available here. Retrieved 2 September 2019.

Cited in:

  • Richard Brenner. "The Planning Fallacy and Self-Interest," Point Lookout blog, September 18, 2019. Available here.
  • Richard Brenner. "Disjoint Awareness: Bias," Point Lookout blog, January 22, 2020. Available here.
[Castelvecchi 2015]
Davide Castelvecchi. "Paradox at the heart of mathematics makes physics problem unanswerable," Nature, 09 December 2015. Available here.

Cited in:

  • Richard Brenner. "Answering Questions You Can't Answer," Point Lookout blog, June 30, 2021. Available here.
[Cheng 2020]
Joey T. Cheng, Cameron Anderson, Elizabeth R. Tenney, Sebastien Brion, Don A. Moore, and Jennifer M. Logg. "The social transmission of overconfidence," Journal of Experimental Psychology: General 150:1 (2021), 157-186. Available here.

Cited in:

  • Richard Brenner. "Risk Acceptance: One Path," Point Lookout blog, March 3, 2021. Available here.
[Cheng 2021]
Joey T. Cheng, Elizabeth R. Tenney, Don A. Moore, and Jennifer M. Logg. "Overconfidence Is Contagious," Harvard Business Review, November 17, 2020. Available here.

Cited in:

  • Richard Brenner. "Risk Acceptance: One Path," Point Lookout blog, March 3, 2021. Available here.
[Chi 1994]
Michelene T.H. Chi, Nicholas De Leeuw, Mei-Hung Chiu, and Christian LaVancher, "Eliciting self-explanations improves understanding," Cognitive Science 18:3 (1994), 439-477. Available here. Retrieved 12 April 2021.

Cited in:

  • Richard Brenner. "The Self-Explanation Effect," Point Lookout blog, April 28, 2021. Available here.
[Chockler 2004]
Hana Chockler and Joseph Y. Halpern. "Responsibility and blame: A structural-model approach," Journal of Artificial Intelligence Research 22, (2004), pp. 93-115. Available here. Retrieved 4 January 2024.

Cited in:

  • Richard Brenner. "I Don't Know Where to Begin," Point Lookout blog, January 24, 2024. Available here.
[Clouston 2009]
Erlend Clouston. "A working life: The Forth bridge painter," The Guardian, July 24, 2009. Available here.

Cited in:

  • Richard Brenner. "Conway's Law and Technical Debt," Point Lookout blog, January 30, 2019. Available here.
[Conway 2019]
Melvin E. Conway. See MelConway.com. Fred Brooks cited Conway's article in his classic, The Mythical Man-Month.

Cited in:

  • Richard Brenner. "Conway's Law and Technical Debt," Point Lookout blog, January 30, 2019. Available here.
[Conway 1968]
Melvin E. Conway. "How do Committees Invent?", Datamation 14:5 (1968), 28-31. Available here. Retrieved 11 January 2019.

Cited in:

  • Richard Brenner. "Conway's Law and Technical Debt," Point Lookout blog, January 30, 2019. Available here.
[Correll 2007]
John T. Correll. "Caught on the Ground," Air Force Magazine, December 1, 2007. www.airforcemag.com/article/1207ground/.

Cited in:

  • Richard Brenner. "Motivated Reasoning and the Pseudocertainty Effect," Point Lookout blog, August 26, 2020. Available here.
[Csíkszentmihályi 1990]
Mihály Csíkszentmihályi. Flow: the Psychology of Optimal Experience, New York: Harper and Row, 1990. Order from Amazon.com.

Cited in:

  • Richard Brenner. "Costs of the Catch-Me-Up Anti-Pattern: II," Point Lookout blog, August 17, 2016. Available here.
[Cukor 1944]
The term gaslight is a reference to the 1944 film Gaslight, directed by George Cukor, and starring Charles Boyer and Ingrid Bergman. It was based on the 1938 play by Patrick Hamilton. Order from Amazon.com.

Cited in:

  • Richard Brenner. "Strategy for Targets of Verbal Abuse," Point Lookout blog, August 8, 2018. Available here.
[Cunningham 1992]
Ward Cunningham. "The WyCash Portfolio Management System." Addendum to the Proceedings of OOPSLA 1992. ACM, 1992.

Cited in:

  • Richard Brenner. "Conway's Law and Technical Debt," Point Lookout blog, January 30, 2019. Available here.
[Cyderes 2020]
Cyderes. "Understand Pentesting vs. Red Teaming," Cyderes blog, December 14, 2020. Available here. Retrieved 4 February 2024.

Cited in:

  • Richard Brenner. "Red Team Reviews of Uphill Briefings," Point Lookout blog, February 21, 2024. Available here.
[Dagnall 2018]
Neil Dagnall and Ken Drinkwater. "The Mandela effect: Explaining the science behind false memories," The Independent, February 14, 2018. Archived from the original. Available here. Retrieved 14 February 2024.

Cited in:

  • Richard Brenner. "Recapping Factioned Meetings," Point Lookout blog, April 3, 2024. Available here.
[Dans 2017]
Enrique Dans. "What Is Technical Debt, and Why Is British Airways Up to Its Neck In It?" Medium.com blog. Available here. Retrieved 15 October 2017.

Cited in:

  • Richard Brenner. "Risk Creep: I," Point Lookout blog, November 1, 2017. Available here.
[Darely 1968]
John M. Darley and Bibb Latané. "Bystander intervention in emergencies: diffusion of responsibility," Journal of Personality and Social Psychology 8:4 (1968), 377-383. Available here.

Cited in:

  • Richard Brenner. "They Don't Reply to My Email," Point Lookout blog, June 10, 2020. Available here.
[Dean 2010]
Jeremy Dean. "Six causes of online disinhibition." PSYBLOG: Understand your mind (2010). Available here. Retrieved 18 July 2023.

Cited in:

  • Richard Brenner. "The Six Dimensions of Online Disinhibition: I," Point Lookout blog, July 26, 2023. Available here.
[Derber 1983]
Charles Derber. The pursuit of attention: power and individualism in everyday life Reprint Edition. Oxford University Press, 1983. Order from Amazon.com.

Cited in:

  • Richard Brenner. "Self-Importance and Conversational Narcissism at Work: I," Point Lookout blog, October 4, 2023. Available here.
[Derber 2000]
Charles Derber. The pursuit of attention: Power and ego in everyday life (second edition). Order from Amazon.com Oxford University Press, 2000.

Cited in:

  • Richard Brenner. "Self-Importance and Conversational Narcissism at Work: I," Point Lookout blog, October 4, 2023. Available here.
[Downes 2016]
Stephen Downes. "Stephen Downes Guide to the Logical Fallacies," archived March 3, 2016. Available here. Retrieved 26 November 2022.

Cited in:

  • Richard Brenner. "Straw Man Variants," Point Lookout blog, December 14, 2022. Available here.
[Drory 2006]
Amos Drory and Nurit Zaidman. "The politics of impression management in organizations: contextual effects," in Handbook of Organizational Politics, Eran Vigoda-Gadot and Amos Drory, eds., Cheltenham, UK, and Northampton, MA, USA: Edward Elgar (2006), 75-85.

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[APA 2013]
American Psychiatric Association. Diagnostic and Statistical Manual of Mental Disorders (DSM-5®). American Psychiatric Publishing, 2013. Order from Amazon.com.

Cited in:

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  • Richard Brenner. "Exhibitionism and Conversational Narcissism at Work: I," Point Lookout blog, November 1, 2023. Available here.
[Duncker 1945]
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[Eastland Memorial Society 2007]
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[Edmondson 2014]
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[Einarsen 2020]
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[Eisenhower 1954]
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Cited in:

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  • Richard Brenner. "Five Guidelines for Choices," Point Lookout blog, October 27, 2021. Available here.
[Ellsberg 1961]
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[Engelmann 2004]
Dirk Engelmann and Martin Strobel. "The False Consensus Effect: Deconstruction and Reconstruction of an Anomaly," CERGE-EI Working Paper No. 233, August 2004. Available here.

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[Engert 1999]
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[Eschleman 2014]
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[FAA 2019.1]
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Cited in:

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[FAA 2019]
U.S. Federal Aviation Administration. "Boeing 737 MAX Flight Control System: Joint Authorities Technical Review," October 11, 2019. Available here.

Cited in:

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[Fang 2007]
Xiang Fang, Surendra Singh, and Rohini Ahluwalia. "An Examination of Different Explanations for the Mere Exposure Effect," Journal of Consumer Research 34:1 (2007), 97-103. Available here.

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[Fassbender 2021]
Melissa Fassbender. "UChicago Alums, Researchers Develop Evidence-Based Police Force Management and Early Intervention System," Polsky Center for Entrepreneurship and Innovation, University of Chicago, June 8, 2021. Available here. Retrieved 30 May 2022.

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[Fast 2009]
Nathanael J. Fast, Deborah H. Gruenfeld, Niro Sivanathan, and Adam D. Galinsky. "Illusory control: A generative force behind power's far-reaching effects," Psychological Science 20:4 (2009), 502-508. Available here. Retrieved 31 August 2021.

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[Fischer 2011]
Peter Fischer, Joachim I. Krueger, Tobias Greitemeyer, Claudia Vogrincic, Andreas Kastenmüller, Dieter Frey, Moritz Heene, Magdalena Wicher, and Martina Kainbacher. "The bystander-effect: a meta-analytic review on bystander intervention in dangerous and non-dangerous emergencies," Psychological Bulletin 137:4 (2011), 517-537. Available here.

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[Fiset 2017]
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[Fiske 2007]
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[Forgas 2007]
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[Forsyth 2010]
Donelson R. Forsyth. Group Dynamics, Fifth Edition. Belmont, California: Wadsworth, (2010), pp. 327ff. Available here.

Cited in:

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  • Richard Brenner. "Why Meetings Go Down Rabbit Holes," Point Lookout blog, August 17, 2022. Available here.
[Frazier 2017]
M. Lance Frazier, Stav Fainshmidt, Ryan L. Klinger, Amir Pezeshkan, and Veselina Vracheva. "Psychological Safety: A Meta-Analytic Review and Extension," Management Faculty Publications 13, (2017). Available here. Retrieved 20 February 2023.

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[Freedman 2010]
David H. Freedman, "Why scientific studies are so often wrong: The streetlight effect." Discover Magazine 26 (2010): pp.1-4. Available here Retrieved 6 February 2023.

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[Gallo 2023]
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[Gamillo 2021]
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[Gawande 2011]
Atul Gawande. The Checklist manifesto: How to get things right. New York: Henry Holt and Company, 2011. Order from Amazon.com.

Cited in:

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[Gibeau 2016]
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  • Richard Brenner. "Risk Creep: I," Point Lookout blog, November 1, 2017. Available here.
[Harvey 1988]
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Gilles Hilary and Charles Hsu. "Endogenous overconfidence in managerial forecasts." Journal of Accounting and Economics 51:3, (2011), p.300-313. Available here. Retrieved 17 January 2022.

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Robert T. Hitlan and Jennifer Noel. "The influence of workplace exclusion and personality on counterproductive work behaviours: An interactionist perspective," European Journal of Work and Organizational Psychology 18:4 (2009), p.477-502. Available here.

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Douglas R. Hofstadter. Gödel, Escher, Bach: An Eternal Golden Braid. New York: Vintage Books, 1989. Order from Amazon.com.

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[Hofstede 2011]
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  • Richard Brenner. "Power Distance and Teams," Point Lookout blog, October 23, 2019. Available here.
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Leah P. Hollis "Higher education henchmen: Vicarious bullying and underrepresented populations," Advances in Social Sciences Research Journal 4:12 (2017), p.64-73. Available here. Retrieved 22 September 2022.

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[Hollis 2019]
Leah Hollis. "The abetting bully: Vicarious bullying and unethical leadership in higher education" Journal for the Study of Postsecondary and Tertiary Education 3 (2019): p.1-18. Available here. Retrieved 22 September 2022.

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[Huggett 2018]
Jon Huggett. "Why Collaborations Fail," Stanford Social Innovation Review, (June 4, 2018), Available here. Retrieved 17 October 2022.

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Johns Hopkins Medicine. "Fractures",May 9, 2023,Available here. Retrieved 19 June 2023.

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Michael Howard and Peter Paret, eds. Carl von Clausewitz on War. Princeton University Press, 1984. Available here. Retrieved 9 November 2021.

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Indeed Editorial Team,"Steps to Handle Criticism at Work", Indeed Career Guide, March 10, 2023. Available here. Retrieved 27 March 2023.

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[Jänicke 1990]
Martin Jänicke. State Failure: The Impotence of Politics in Industrial Society. University Park, Pennsylvania: Pennsylvania State University Press, 1990. p.47. Order from Amazon.com.

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[Janis 1982]
Irving Janis. Groupthink: Psychological Studies of Policy Decisions and Fiascoes. Boston: Wadsworth, 1982. Order from Amazon.com.

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[Johns 2009]
Gary Johns. "Presenteeism in the workplace: A review and research agenda," Journal of Organizational Behavior 31:4 (2010), 519-542.

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[Johnston 2017]
Chris Johnston. "British Airways cancels all flights from Gatwick and Heathrow due to IT failure," The Guardian, May 27, 2017. Available here. Retrieved 15 October 2017.

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[Joyce 2010]
Caneel K. Joyce, Kyle E. Jennings, Jonathan Hey, Jeffrey C. Grossman, and Thomas Kalil. "Getting down to business: Using speedstorming to initiate creative cross-disciplinary collaboration," Creativity and Innovation Management 19:1 (2010), 57-67. Available here.

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Daniel Kahneman and Amos Tversky. "Intuitive Prediction: Biases and Corrective Procedures," Technical Report PTR-1042-7746, Defense Advanced Research Projects Agency, June 1977. Available here. Retrieved 19 September 2017.

Cited in:

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  • Richard Brenner. "The Planning Fallacy and Self-Interest," Point Lookout blog, September 18, 2019. Available here.
  • Richard Brenner. "Scope Creep and the Planning Fallacy," Point Lookout blog, February 19, 2014. Available here.
  • Richard Brenner. "The Six Dimensions of Online Disinhibition: I," Point Lookout blog, July 26, 2023. Available here.
[Kahneman 1979]
Daniel Kahneman and Amos Tversky. "Intuitive Prediction: Biases and Corrective Procedures," Management Science 12 (1979), 313-327.

Cited in:

  • Richard Brenner. "Seven Planning Pitfalls: III," Point Lookout blog, September 16, 2020. Available here.
  • Richard Brenner. "The Planning Fallacy and Self-Interest," Point Lookout blog, September 18, 2019. Available here.
  • Richard Brenner. "Scope Creep and the Planning Fallacy," Point Lookout blog, February 19, 2014. Available here.
  • Richard Brenner. "The Six Dimensions of Online Disinhibition: I," Point Lookout blog, July 26, 2023. Available here.
[Kahneman 1979.1]
Daniel Kahneman and Amos Tversky. "Prospect Theory: An Analysis of Decision under Risk," Econometrica 47:2 (1979), 263-291. Available here.

Cited in:

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[Kahneman 1982]
Daniel Kahneman, Stewart Paul Slovic, Paul Slovic, and Amos Tversky, eds. "Judgment under uncertainty: Heuristics and biases," Cambridge University Press, 1982.

Cited in:

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[Kahneman 2011]
Daniel Kahneman. Thinking, Fast and Slow. New York: Macmillan, 2011. Order from Amazon.com.

Cited in:

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[Kamenica 2012]
Emir Kamenica. "Behavioral Economics and Psychology of Incentives," Annual Review of Economics 4 (2012), 13.1-13.26.

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[Kaplan 2017]
William Kaplan. Why Dissent Matters: Because Some People See Things the Rest of Us Miss. Toronto: McGill-Queen's University Press, 2017. An excerpt is available here.

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Steven J. Karau and Kipling D. Williams. "Social loafing: A meta-analytic review and theoretical integration," Journal of personality and social psychology 65:4, (1993), pp. 681-706. Available here. Retrieved 17 October 2022.

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Stephen B. Karpman. "Fairy tales and script drama analysis," Transactional Analysis Bulletin 7:26 (1968), 39-43. Available here.

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[Katz 1982]
Ralph Katz and Thomas J. Allen. "Investigating the Not Invented Here (NIH) syndrome: A look at the performance, tenure, and communication patterns of 50 R & D Project Groups," R&D Management 12:1 (1982), 7-20. Available here. Retrieved 21 September 2020.

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[Kaufman 2010]
Josh Kaufman. The personal MBA: Master the art of business. Penguin, 2010. Order from Amazon.com.

Cited in:

  • Richard Brenner. "Risk Acceptance: One Path," Point Lookout blog, March 3, 2021. Available here.
  • Richard Brenner. "Anticipating Absence: Passings," Point Lookout blog, December 30, 2020. Available here.
[Kerth 2001]
Norman L. Kerth. Project Retrospectives: A Handbook for Team Reviews. New York: Dorset House, 2001. Order from Amazon.com.

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  • Richard Brenner. "Double Binds at Work," Point Lookout blog, June 22, 2022. Available here.
[Keteyian 2015]
Armen Keteyian. "Revis Island," on the CBS news magazine program "60 Minutes," October 18, 2015, Available here.

Cited in:

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[Keil 2006]
Frank C. Keil. "Explanation and understanding." Annual Review of Psychology 57, (2006), pp.227-254. Available here. Retrieved 12 September 2022.

Cited in:

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[Kihn 1995]
Martin Kihn. "'Outside the Box': the Inside Story," FastCompany, 1995.

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[Klein 2007]
Gary Klein. "Performing a project premortem." Harvard business review 85:9, (2007), pp.18-19. Available here. Retrieved 3 March 2022.

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[Kolbert 2017]
Elizabeth Kolbert. "Why Facts Don't Change Our Minds: New discoveries about the human mind show the limitations of reason," The New Yorker, February 19, 2017. Available here. Retrieved 10 April 2023.

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[Kraut 1999]
Robert Kraut, Tridas Mukhopadhyay, Janusz Szczypula, Sara Kiesler, and Bill Scherlis. "Information and communication: Alternative uses of the Internet in households," Information Systems Research 10:4 (1999), pp. 287-303. Available here. Retrieved 19 July 2023.

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[Kruger 1999]
Justin Kruger and David Dunning. "Unskilled and Unaware of It: How Difficulties in Recognizing One's Own Incompetence Lead to Inflated Self-Assessments," Journal of Personality and Social Psychology, 77:6 (1999), 1121-1134. Available here. Retrieved 17 December 2008.

Cited in:

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  • Richard Brenner. "How to Reject Expert Opinion: II," Point Lookout blog, January 4, 2012. Available here.
  • Richard Brenner. "Devious Political Tactics: More from the Field Manual," Point Lookout blog, August 29, 2012. Available here.
  • Richard Brenner. "Overconfidence at Work," Point Lookout blog, April 15, 2015. Available here.
  • Richard Brenner. "Wishful Thinking and Perception: II," Point Lookout blog, November 4, 2015. Available here.
  • Richard Brenner. "Wishful Significance: II," Point Lookout blog, December 23, 2015. Available here.
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  • Richard Brenner. "The Paradox of Carefully Chosen Words," Point Lookout blog, November 16, 2016. Available here.
  • Richard Brenner. "Capability Inversions and the Dunning-Kruger Effect," Point Lookout blog, June 3, 2020. Available here.
  • Richard Brenner. "The Planning Dysfunction Cycle," Point Lookout blog, June 24, 2020. Available here.
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  • Richard Brenner. "Cassandra at Work," Point Lookout blog, April 13, 2022. Available here.
[Kunda 1990]
Ziva Kunda. "The case for motivated reasoning," Psychological bulletin 108:3 (1990), pp.480-498. Available here. Retrieved 22 April 2021.

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  • Richard Brenner. "Risk Acceptance: One Path," Point Lookout blog, March 3, 2021. Available here.
[Kuran 1999]
Timur Kuran and Cass Sunstein. "Availability Cascades and Risk Regulation," Stanford Law Review 51:4 (1999), 683-768.

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[Lau 2023]
Stuart "Kipp" Lau. "Best Practices in Checklist Design Account for Human Limitations," AINonline blog, March 1, 2023. Available here. Retrieved 10 February 2024.

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[Levy 1997]
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Michael Lewis. Moneyball: The Art of Winning an Unfair Game New York: W. W. Norton & Company. Order from Amazon.com.

Cited in:

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[McGrath 2018]
Patrick B. McGrath. "OCD: It's Not Just Washing Your Hands," Psychology Today, June 22, 2018. Available here.

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[Maccoby 2004]
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[Miller 2023]
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[Miller 1956]
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[Mish 2005]
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[Morewedge 2015]
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[MotaWord 2023]
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[MyHub 2022]
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[Nichols 2020]
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Veronica Penney. "How Texas' Power Generation Failed During the Storm, in Charts," The New York Times, February 19, 2021. Available here.

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Mpho M. Pheko, Nicole M. Monteiro, and Mondy T. Segopolo. "When work hurts: A conceptual framework explaining how organizational culture may perpetuate workplace bullying," Journal of Human Behavior in the Social Environment 27:6 (2017), pp.571-588. Available here. Retrieved 22 September 2022.

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Emily Pronin, Daniel Y. Lin, and Lee Ross. "The Bias Blind Spot: Perceptions of Bias in Self Versus Others," Personality and Social Psychology Bulletin 28:3 (2002), 369-381. Available here. Retrieved 11 March 2014.

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[Psychologia.co 2013]
"Signs of Lying in Body Language," Available here.

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Adrien Querbes and Koen Frenken. "Grounding the 'mirroring hypothesis': Towards a general theory of organization design in New Product Development," Journal of Engineering and Technology Management 47 (2018), 81-95.

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[Raiffa 1968]
Howard Raiffa. Decision Analysis: Introductory Lectures on Choices Under Uncertainty. New York: Mcgraw-Hill College, 1968. Order from Amazon.com.

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[Randall 1997]
Peter Randall. Adult Bullying: Perpetrators and Victims. New York, Routledge: 1997. Order from Amazon.com.

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Roshan Revankar. "Juking the Stats: Engineering lessons from HBO's The Wire," Medium.com, January 20, 2016. Available here. Retrieved 17 February 2023.

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Tom W. Reader and Alex Gillespie. "Patient neglect in healthcare institutions: a systematic review and conceptual model." BMC health services research 13:1 (2013), 156. Available here.

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Scott I. Rick, Cynthia E. Cryder, and George Loewenstein. "Tightwads and Spendthrifts," Journal of consumer research 34:6 (2008), 767-782. Available here. Retrieved 16 May 2022.

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[Ries 2009]
Al Ries. "Don't Damage Your Brand for Short-term Gains in a Recession," AdAge, April 6, (2009), p. 14.

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Tom Ritchey. "General Morphological Analysis: A general method for non-quantified modeling," Proceedings of the 16th EURO Conference on Operational Analysis, Brussels, 1998. Available here.

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[Rizzo 2017]
Cailey Rizzo. "System Outage Causes Delays and Confusion at Airports Around the World," Travel and Leisure, September 28, 2017. Available here. Retrieved 16 October 2017.

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[Robertson 2020]
Derek Robertson. "Flint Has Clean Water Now. Why Won't People Drink It?" Politico December 23, 2020. Available here.

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[Rodríguez 2017]
Fernando J. Rodríguez, Kimberly Michelle Price, and Kristy Elizabeth Boyer. "Exploring the pair programming process: Characteristics of effective collaboration," Proceedings of the 2017 ACM SIGCSE Technical Symposium on Computer Science Education 2017. Available here. Retrieved 12 April 2021.

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[Rodríguez-Muñoz 2010]
Alfredo Rodríguez-Muñoz, Bernardo Moreno-Jiménez, Ana Isabel Sanz Vergel, and Eva Garrosa Hernández. "Post-Traumatic symptoms among victims of workplace bullying: Exploring gender differences and shattered assumptions," Journal of Applied Social Psychology 40:10 (2010), 2616-2635.

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Neal J. Roese. "'I Knew It All Along…Didn't I?' — Understanding Hindsight Bias", Association for Psychological Science blog, September 6, 2012. Available here. Retrieved 18 January 2022.

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William P. Rogers. "Report of the PRESIDENTIAL COMMISSION on the Space Shuttle Challenger Accident" Chapter 4, 1986. Available here. Retrieved 12 September 2022.

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Lee Ross, David Greene, and Pamela House. "The 'false consensus effect': An egocentric bias in social perception and attribution processes," Journal of experimental social psychology 13:3 (1977), 279-301. Available here. Retrieved 16 May 2020.

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[Ross 1995]
Lee Ross and Andrew Ward. "Naive realism in everyday life: Implications for social conflict and misunderstanding." (1995). Available here.

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Leonid Rozenblit and Frank Keil. "The misunderstood limits of folk science: An illusion of explanatory depth." Cognitive Science 26:5, (2002), pp.521-562. Available here. Retrieved 12 September 2022.

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William Safire. "It Would Seem," New York Times Magazine, September 12, 2008. Available here.

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Fabrizio Salvador, Constantin Alba, Juan Pablo Madiedo, Antti Tenhiälä, and Elliot Bendoly. "Project managers' breadth of experience, project complexity, and project performance," Journal of Operations Management, 67:6, 2021, pp. 729-754. Available here. Retrieved 7 August 2023.

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Rob Sandelin. "Basics of consensus," Northwest Intentional Communities Association (2007). Available here.

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Virginia Satir, John Banmen, Jane Gerber and Maria Gomori. The Satir Model: Family Therapy and Beyond. Palo Alto, California: Science & Behavior Books, 1991. Order from Amazon.com.

Cited in:

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[Satir 1976]
Virginia Satir. Making Contact. Milbrae, California: Celestial Arts, 1976. Order from Amazon.com.

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David A. Schkade and Daniel Kahneman. "Does living in California make people happy? A focusing illusion in judgments of life satisfaction," Psychological Science 9, (1998), 340-346.

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Norbert Schwarz, Herbert Bless, Fritz Strack, Gisela Klumpp, Helga Rittenauer-Schatka, and Annette Simons. "Ease of retrieval as information: another look at the availability heuristic," Journal of Personality and Social Psychology 61:2 (1991), 195-202.

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Edgar H. Schein, Organizational Culture and Leadership, Fifth Edition. San Francisco: Jossey-Bass, (2004), p. 33. Order from Amazon.com.

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[Schmidt 2007]
Steven W. Schmidt, "Relationship Between Satisfaction with Workplace Training and Overall Job Satisfaction," Human Resource Development Quarterly 18:4, (2007), pp.481-498. Available here. Retrieved 5 May 2023.

Cited in:

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[Scott 2013]
Brent A Scott and Timothy A. Judge. "Beauty, personality, and affect as antecedents of counterproductive work behavior receipt." Human Performance 26:2 (2013). 93-113. Available here. Retrieved 27 August 2022.

Cited in:

  • Richard Brenner. "Unrecognized Bullying: III," Point Lookout blog, September 14, 2022. Available here.
[Senge 1990]
Peter M. Senge. The Fifth Discipline: The art and practice of the learning organization. New York: Doubleday, 1990.

Cited in:

  • Richard Brenner. "Learning-Averse Organizations," Point Lookout blog, March 24, 2021. Available here.
[Serrat 2017]
Olivier Serrat. "Bridging organizational silos." Knowledge solutions. Springer, Singapore, 2017. pp. 711-716. Available here. Retrieved 17 October 2022.

Cited in:

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[Shear 2021]
Michael D. Shear, Nicole Perlroth, and Clifford Krauss. "Colonial Pipeline Paid Roughly $5 Million in Ransom to Hackers," The New York Times, May 13, 2021. Available here.

Cited in:

  • Richard Brenner. "The Expectation-Disruption Connection," Point Lookout blog, June 2, 2021. Available here.
[Shepardson 2017]
David Shepardson. "U.S. government auditor to look into airline IT disruptions: letter," Reuters, September 28, 2017. Available here. Retrieved 15 October 2017.

Cited in:

  • Richard Brenner. "Risk Creep: I," Point Lookout blog, November 1, 2017. Available here.
[Shipley 1967]
Joseph Twadell Shipley. Dictionary of Word Origins. New York: Philosophical library, 1945. 1967 Edition. Order from Amazon.com.

Cited in:

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[Shore 2014]
Richard Shore. "Three Tricks That Make Negotiations Work," Forbes Leadership Forum, January 31, 2014. Available here.

Cited in:

  • Richard Brenner. "Wishful Interpretation: II," Point Lookout blog, November 18, 2015. Available here.
[Singh 2022]
Sunny Singh. "How to Conduct a Red Team Review: Three Things You Need to Know," Key Solutions, Inc., blog, February 10, 2022. Available here. Retrieved 4 February 2024.

Cited in:

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Cited in:

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[Smith 2005.2]
Michael L. Smith, James Erwin, and Sandra Diaferio. "Role & responsibility charting (RACI)," Project Management Forum (PMForum) 5, 2005. Available here. Retrieved 8 March 2024.

Cited in:

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Cited in:

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Cited in:

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Cited in:

  • Richard Brenner. "Effects of Shared Information Bias: I," Point Lookout blog, December 5, 2018. Available here.
  • Richard Brenner. "Why Meetings Go Down Rabbit Holes," Point Lookout blog, August 17, 2022. Available here.
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Cited in:

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Gert Stulp, Abraham P. Buunk, Simon Verhulst, and Thomas V. Pollet. "Human height is positively related to interpersonal dominance in dyadic interactions," PloS One 10:2 (2015), e0117860. Available here. Retrieved 9 November 2020.

Cited in:

  • Richard Brenner. "Newly Virtual Politics: Choices," Point Lookout blog, November 25, 2020. Available here.
[Suarez 2005]
Fernando Suarez and Gianvito Lanzolla. "The half-truth of first-mover advantage," Harvard Business Review (2005), 121-127. Available here. Retrieved 21 September 2020.

Cited in:

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John Suler. "The online disinhibition effect," Cyberpsychology and Behavior 7:3 (2004), 321-326. Available here. Retrieved 22 April 2021.

Cited in:

  • Richard Brenner. "Newly Virtual Politics: Choices," Point Lookout blog, November 25, 2020. Available here.
  • Richard Brenner. "Disagreements in Virtual Meetings," Point Lookout blog, October 6, 2021. Available here.
  • Richard Brenner. "The Six Dimensions of Online Disinhibition: I," Point Lookout blog, July 26, 2023. Available here.
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Larry E. Sullivan. The SAGE glossary of the social and behavioral sciences. Sage, 2009.

Cited in:

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Helen N. Sweeting and Mary LM Gilhooly. "Anticipatory grief: A review," Social science and medicine 30:10 (1990) , pp. 1073-1080. Available here. Retrieved 20 November 2023.

Cited in:

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Brian Swider, Dana Harari, Amy P. Breidenthal, and Laurens Bujold Steed. "The Pros and Cons of Perfectionism, According to Research," Harvard Business Review, December 27, 2018. Available here. Retrieved 28 June 2021.

Cited in:

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[Talisse 2006]
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Cited in:

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[Thompson 1999]
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Cited in:

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Cited in:

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  • Richard Brenner. "Newly Virtual Politics: Meetings," Point Lookout blog, November 18, 2020. Available here.
[Toscano 2018]
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Cited in:

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Cited in:

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Cited in:

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[Tversky 1973]
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Cited in:

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  • Richard Brenner. "Cognitive Biases at Work," Point Lookout blog, August 12, 2020. Available here.
  • Richard Brenner. "Nine Project Management Fallacies: IV," Point Lookout blog, January 11, 2006. Available here.
  • Richard Brenner. "Availability and Self-Assessments," Point Lookout blog, September 11, 2019. Available here.
[Tversky 1981]
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Cited in:

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Cited in:

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  • Richard Brenner. "Why Meetings Go Down Rabbit Holes," Point Lookout blog, August 17, 2022. Available here.
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Cited in:

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Cited in:

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Cited in:

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Cited in:

  • Richard Brenner. "Managing Wishful Thinking Risk," Point Lookout blog, October 21, 2015. Available here.
  • Richard Brenner. "What Do We Actually Know?," Point Lookout blog, July 13, 2022. Available here.
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Cited in:

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Cited in:

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[WCS 2010]
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Cited in:

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[White 2010]
Richard D. White, Jr. "The micromanagement disease: Symptoms, diagnosis, and cure," Public Personnel Management 39:1 (2010), pp. 71-76. Available here.

Cited in:

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Marney A. White, Sandra Silva Casabianca, and Saundra Montijo. "How to Spot and Stop Enabling Behavior," PsychCentral Blog, March 9, 2022. Available here. Retrieved 1 March 2023.

Cited in:

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[Whiting 2019]
Mark E. Whiting, Allie Blaising, Chloe Barreau, Laura Fiuza, Nik Marda, Melissa Valentine, and Michael S. Bernstein. "Did it have to end this way? Understanding the consistency of team fracture." Proceedings of the ACM on Human-Computer Interaction 3, no. CSCW (2019): 1-23. Available here Retrieved 19 June 2023

Cited in:

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John M. Wiemann and Mark L. Knapp. "Turn-taking in conversations," Communication Theory, 4 (2017), pp. 226-45. Available here. Retrieved 7 October 2023.

Cited in:

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Christopher R. Wolfe. "Some empirical qualifications to the arguments for an argumentative theory," in Open Peer Commentary on "Why do humans reason? Arguments for an argumentative theory," by Hugo Mercier and Dan Sperber, Behavioral and Brain Sciences 34, (2011) 57-111. Available here. Retrieved 9 April 2023.

Cited in:

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Sylvia Wright. Harper's Magazine, "The Death of Lady Mondegreen," November 1, 1954, 48-51.

Cited in:

  • Richard Brenner. "Conceptual Mondegreens," Point Lookout blog, December 20, 2017. Available here.
[Yee 2013]
Challen Yee. "How to Build Rapport with a Stranger","Seeking the Narrow Way" blog,December 18, 2013,Available here. Retrieved 6 October 2023.

Cited in:

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[Zabecki 2015]
David T. Zabecki. "Paris Under the Gun," Military History, May 2015. Available here.

Cited in:

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[Zhu 2018]
Meng Zhu, Yang Yang, and Christopher K. Hsee. "The mere urgency effect," Journal of Consumer Research 45:3 (2018), pp. 673-690. Available here. Retrieved{3/12/21}.

Cited in:

  • Richard Brenner. "Way Too Much to Do," Point Lookout blog, March 31, 2021. Available here.
[Eastwood 1990]
The RookieNick Pulovski (character played by Clint Eastwood) in The Rookie. Dir. Clint Eastwood. Clint Eastwood, Charlie Sheen. 1990. Order from Amazon.com.

Cited in:

  • Richard Brenner. "Some Costs of COTS," Point Lookout blog, March 12, 2003. Available here.

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