
Cheshire Cat fading to a smile, from Alice's Adventures in Wonderland, by Lewis Carroll. It is this character that expresses one of the many pieces of Carroll's wisdom that have been repeated and re-expressed so often. Upon Alice's meeting the Cheshire Cat, the following dialog occurs.
'Would you tell me, please, which way I ought to go from here?'
'That depends a good deal on where you want to get to,' said the Cat.
'I don't much care where-' said Alice.
'Then it doesn't matter which way you go,' said the Cat.
How many of us are wandering in Wonderland? Image courtesy WPClipart.
Humans are amazing. We can accomplish great things. We manipulate the flow of rivers, we stave off diseases and other afflictions, we probe the mysteries of life and Nature. For me, though, our most impressive talent is our ability to control how we perceive our own behavior. And I don't think I'm fooling myself.
Among the most useful examples of our brilliance is the collection of patterns that we use to avoid getting what we really want. Over the years, observing myself and others, I've assembled a toolkit that includes some fiendishly clever techniques. Here they are.
- Be ignorant of what you really want
- Understanding or identifying something within ourselves can be difficult. But to maintain unblemished ignorance of something internal, over a period of years, we must avail ourselves of the perverse genius we all share. To accomplish this, some keep busy with mind-numbing entertainment or substances, useless gossip, or misdirected busywork.
- Rejecting these activities can make room for exploring new goals.
- Be uncomfortable with not knowing how to get it
- The feelings that arise from knowing what we want, but not knowing how to get it, can be exquisitely uncomfortable: frustration, pain, fear, confusion, sadness, and more are all possible.
- Focusing on the challenge of finding a path to the goal, rather than the discomfort of not knowing how to reach it, frames that challenge as a problem to be solved, like any other problem.
- Fear failure
- Fear of The feelings that arise from
knowing what we want, but
not knowing how to get
it, can be exquisitely
uncomfortablefailure prevents some of us from trying to reach our goals. But if our goal is determining what we want, fear of failure — and the shame that can come with failure — can preserve ignorance. We don't try to figure out what we want because thinking about it is too unsettling. - With one exception, failures to figure out what we really want are all temporary. The one exception is the failure that comes from giving up.
- Be compulsive about consistency
- Sometimes we blunder. We think we know what we want, and when we get it, or sometimes on the way to getting it, we realize it's a mistake. But we push on anyway, because we absolutely must be consistent, and acknowledging the error would be inconsistent.
- We have the right to change our minds. Surrendering that right, or failing to exercise it, can be an effective method for avoiding getting what we want.
Perhaps the most dispiriting and effective method of avoiding getting what we really want involves holding fast to the belief that we don't deserve anything good. By eroding the desire for what we want, this belief prevents exploration, and halts any explorations that do somehow get started. But most tragically, this belief can cause us to reject or destroy what we want even if it somehow comes to pass. Top
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Related articles
More articles on Workplace Bullying:
What, Why, and How
- When solving problems, groups frequently get stuck in circular debate. Positions harden even before
the issue is clear. Here's a framework for exploration that can sharpen thinking and focus the group.
OODA at Work
- OODA is a model of decision making that's especially useful in rapidly evolving environments, such as
combat, marketing, politics, and emergency management. Here's a brief overview.
The Retrospective Funding Problem
- If your organization regularly conducts project retrospectives, you're among the very fortunate. Many
organizations don't. But even among those that do, retrospectives are often underfunded, conducted by
amateurs, or too short. Often, key people "couldn't make it." We can do better than this.
What's stopping us?
Overtalking: I
- Overtalking is the practice of using one's own talking to prevent others from talking. It can lead to
hurt feelings and toxic conflict. Why does it happen and what can we do about it?
Covert Verbal Abuse at Work
- Verbal abuse at work uses written or spoken language to disparage, disadvantage, or harm others. Perpetrators
favor tactics they can subsequently deny having used. Even more favored are abusive tactics that are
so subtle that others don't notice them.
See also Workplace Bullying and Workplace Bullying for more related articles.
Forthcoming issues of Point Lookout
Coming February 26: Devious Political Tactics: Bad Decisions
- When workplace politics influences the exchanges that lead to important organizational decisions, we sometimes make decisions for reasons other than the best interests of the organization. Recognizing these tactics can limit the risk of bad decisions. Available here and by RSS on February 26.
And on March 5: On Begging the Question
- Some of our most expensive wrong decisions have come about because we've tricked ourselves as we debated our options. The tricks sometimes arise from rhetorical fallacies that tangle our thinking. One of the trickiest is called Begging the Question. Available here and by RSS on March 5.
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