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President Obama meets with Congressional leaders to discuss the fiscal cliff and a balanced approach to the debt limit and deficit reduction, in the Roosevelt Room of the White House on November 16, 2012. Over the years, the history of budget negotiations among the parties has been dotted with threats and brinksmanship, in a series of attempts by one side or another to intimidate the other and "win." It's difficult to argue that the results of these tactics have been productive for anyone involved. Official White House photo by Pete Souza.
Ethical debate at work is the activity most likely to produce outcomes consistent with organizational health and personal wellbeing. last time, we recommended that debate participants share what they know about the issue at hand, and avoid using rhetorical fallacies. We continue now with recommendations for adopting constructive tactics and avoiding some of the more toxic tactics.
- Acknowledge truths
- Disputing a debate partner's assertion when you know it's true is disingenuous at best, and probably outright dishonest. For example, objecting to a claim because it's invalid in a few cases might be technically correct, but it's misleading. A more ethical stance would be arguing that the claim is too broad, and suggesting a search for a mutually acceptable formulation.
- Acknowledging truths in your debate partner's arguments can begin a search for common ground. It contributes to joint problem solving, steering away from a sequence of attacks and counterattacks.
- Identify misconceptions
- When your debate partner is operating under a misconception — a factual or logical error — identify it, even if doing so strengthens your debate partner's position. Failing to identify it can be tempting because no action is required. Identifying the misconception can guide the debate toward sturdy, valid outcomes. That goal is in jeopardy if one of the debaters is confused.
- Take care, though. Pointing out misconceptions can seem like personal criticism. Tread carefully.
- Don't use personal power
- Danger lies in overwhelming or disarming your debate partner by using your own personal attributes, such as political power, attractiveness, physical size, intellectual capabilities, technical knowledge, or charm. Using force or seduction to compel your debate partner to accept your position probably is not in the interest of the organization.
- Respect your debate partner as you would yourself like to be respected.
- Don't threaten
- Any tactic Respect your debate partner as you
would yourself like to be respectedthat exploits the emotional state of your debate partner could bias the outcome of the debate relative to what would have resulted from a debate focused solely on the merits of the issue. In addition to threats, avoid attacking, accusing, condescending, or intentionally confusing or flustering your debate partner. - Intentionally creating in your debate partner any emotional state that interferes with clear thinking is ethically questionable. It can lead to outcomes inferior for the organization because they don't fairly represent your partner's interests.
- Avoid bribery
- Offering goods, services, information, or anything of value in exchange for concessions is ethically questionable, and might even be criminal. What is less clear, though, is the ethics of offering concessions in one debate in exchange for receiving concessions in another.
- Such exchanges might benefit all parties to the debate, but harm the organization, because neither of the debates will have been decided on their merits.
Whether any action is ethical can be difficult to decide. One useful test is to ask yourself whether you'd like the world (or your boss, or your CEO) to know what you've done. First issue in this series
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Are you fed up with tense, explosive meetings? Are you or a colleague the target of a bully? Destructive conflict can ruin organizations. But if we believe that all conflict is destructive, and that we can somehow eliminate conflict, or that conflict is an enemy of productivity, then we're in conflict with Conflict itself. Read 101 Tips for Managing Conflict to learn how to make peace with conflict and make it an organizational asset. Order Now!
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Related articles
More articles on Personal, Team, and Organizational Effectiveness:
When It's Just Not Your Job
- Has your job become frustrating because the organization has lost its way? Is circumventing the craziness
making you crazy too? How can you recover your perspective despite the situation?
Symbolic Self-Completion and Projects
- The theory of symbolic self-completion holds that to define themselves, humans sometimes assert indicators
of achievement that either they do not have, or that do not mean what they seem to mean. This behavior
has consequences for managing project-oriented organizations.
Ending Sidebars
- We say that a sidebar is underway in a meeting when two or more meeting participants converse without
having been recognized by the chair. Sidebars can be helpful, but they can also be disruptive. How can
we end sidebars quickly and politely?
Critical Communications
- From time to time, we're responsible for sending critical communications — essential messages
that the intended recipients must have. It's a heavy responsibility that can bear some risk. A strategy
for managing those risks involves three messages.
Issues-Only Team Meetings
- Time spent in regular meetings is productive to the extent that it moves the team closer to its objectives.
Because uncovering and clarifying issues is more productive than distributing information or listening
to status reports, issues-only team meetings focus energy where it will help most.
See also Personal, Team, and Organizational Effectiveness and Personal, Team, and Organizational Effectiveness for more related articles.
Forthcoming issues of Point Lookout
Coming February 26: Devious Political Tactics: Bad Decisions
- When workplace politics influences the exchanges that lead to important organizational decisions, we sometimes make decisions for reasons other than the best interests of the organization. Recognizing these tactics can limit the risk of bad decisions. Available here and by RSS on February 26.
And on March 5: On Begging the Question
- Some of our most expensive wrong decisions have come about because we've tricked ourselves as we debated our options. The tricks sometimes arise from rhetorical fallacies that tangle our thinking. One of the trickiest is called Begging the Question. Available here and by RSS on March 5.
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